Hoteller i West Phoenix

«Virtually empty Kleenex box, very little bathroom tissue. Room not cleaned following day. Checked out Friday about 6 pm instead of Saturday due to being unhappy.»

«Nice location by the freeway, love their balcony, friendly staff.»

«Seems like the employees are still learning to check-in process or the system was not working because it took more than 30 minutes to get a room key. The room was never cleaned(I stayed 2 days), towels never replenished. Cleanliness in the rooms and outside in the lobby was great. Employees are professional and very apologetic for wait time. I would stay here if I needed to for a day but I have had better experiences at other local hotels in the area. »

«Front desk staff/maintenance staff were great. However, a particular female employee (perhaps cleaning staff) was EXTREMELY RUDE AND ABRASIVE to my wife. We had a problem with the door handle to front door of our room. Front desk staff told us how to get it to open. Next day still had the problem. My wife asked a cleaning staff lady if she could open the door. She said my wife had to go to front desk. My wife went to front desk, they walked back to room to assist. My wife was telling ...

«Top notch amenities for the price. Clean and tidy.»

«Nice and affordable stay»

«Everything was great will come again for sure.»

«Room floor was dirty. Towels were torn and had threads hanging off. Mattress pad cover did not stay on bed. Front desk staff was very nice and polite.»

«Checking in amazing, the first desk person was very helpful and friendly. The room was really nice.»

«Excellent deal...»

«The worst motel I've ever stayed in, dirty, the bed is not comfortable, old and I felt the springs of the conchon. It smells so bad!»

«Good size rooms and great breakfast»

«Very good staff. Could use overall maintenance.»

«The rooms were clean. The staff is nice. They also have gates that are accessible only with the room key. So nobody else can go in and out of the parkinlot. They also have breakfast but we never woke up early enough for that.»

«We arrived and checked in fine. There were drug addicts surrounding the place. The pool was DIRTY. And open to the street for the people on drugs and doing drugs to watch. After checking I noticed the door didn’t close or lock properly so we had to move rooms. The staff was nice but the gave us keys that were not activated so it made the transition super frustrating . In the the middle of the night in the new room there was noises coming from someone trying to enter the door! Over and over to ...

«Bug bed and insects inside. The bed was bad.»

«El precio es bueno y para descansar está súper bien, cama cómoda, el aire funciona bien, el personal amable y la alberca muy bien 👍»