Hoteller nær American Family Fields of Phoenix

«Staff very nice, fridge froze things, microwave didn’t heat right, killed roach in the bathroom»

«Hotel is outdated, looks old and had musty smell in rooms (booked 2 rooms). Went to breakfast the first morning we stayed there only to find out only items available were cold cereal, yogurt and old toast! Website stated "hot" breakfast buffet! The only thing hot was the coffee and tasted like it had been sitting there for days. Went to front desk to ask for a key replacement due to forgetting in the room and employee was in the office snoring and taking a nap! Security guard, who by the way is ...

«We arrived and checked in fine. There were drug addicts surrounding the place. The pool was DIRTY. And open to the street for the people on drugs and doing drugs to watch. After checking I noticed the door didn’t close or lock properly so we had to move rooms. The staff was nice but the gave us keys that were not activated so it made the transition super frustrating . In the the middle of the night in the new room there was noises coming from someone trying to enter the door! Over and over to ...

«Our stay was more than 1 week so I kept some things in the fridge so they wouldn't spoil when I asked for them back, they were no longer there and no one was responsible.»

«The staff is amazing!!! Morning and night. »

«Booked a non smoking room. Got to the hotel checked in. The front desk put me in a room with no A/C working in Phoenix. Then after that went back down to ask for a different room. And he put me in a smoking room. That smelled horrific. Went back down stairs and asked for a different room. He started yelling towards me, and telling me what did I expect when bookkkg a 2 star hotel. I will not be staying there ever again. This was the worst motel I have ever been to in my life. Save your self the ...

«This place was terribleband not suited for families. It was not clean ans smelled pot all over the place. People were smoking everywhere. We took one look at the room an just left»

«Room service is terrible and they do it every single day your here causing you to exit the room hotel manager is extremely rude and I do not recommend booking here»

«The hotel was not very up front about the state of the rooms. When we checked in they didn’t tell us the water to the entire building had been shut off, so when we had no water to wash with we asked and then they informed us after the fact. The lights didn’t work well in our room, just the main two lights turned on. Bathroom light flickered all night on and off - weird? Cockroaches by the beds, no refrigerator. No towels at the pool. Just laid out incase pool wasn’t maintained well.. also  ...

«I really enjoyed staying at extended stay in pheonix, the staff is so friendly and the ac was cold as a ice box. Would highly recommend.»

«this place is not at all what the pictures show it was very dirty cockroaches ants the bath tub had big gouaches of the enamel off no coffee for morning the only thing that worked was the air conditioner would not recommend staying here waited in lobby for 15min to sign in because no one was out there the lady her self was very nice but the property is not»

«Towels were stained»

«The property is located in a questionable area, and there was a police SUV in front when I arrived. The room was in desperate need of maintenance. The AC unit was held together with duct tape, the TV screen was keyed, and the tub handle was loose and did not turn the valve. On the positive side, the room was clean, the door locked, parking was good, and the price was low. Plus, I was not robbed. You get what you pay for.»

«Ok for the price, staff was friendly.»

«Worst place I’ve ever stayed at, & I travel a lot. I advise to stay far away from this place as possible.»

«The lock on the door was loose and the bathrooms weren’t clean. I tried two rooms before going to a different hotel.»

«The property was terrible. The room was dirty. The dishwasher smelled like poop. The room was extremely nasty smelling there were roaches in the room as well. I have never had this experience before. The pictures are not what they are advertised as.»