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Anmeldelser av Best Western West Lebanon-Hanover Hotel

2.5 out of 5
Best Western West Lebanon-Hanover Hotel
45 Airport Road, West Lebanon, NH

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 346 av totalt 651 anmeldelser." "
Rangering på 8 − Bra. 195 av totalt 651 anmeldelser." "
Rangering på 6 − Grei. 56 av totalt 651 anmeldelser." "
Rangering på 4 − Dårlig. 28 av totalt 651 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 651 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Bev

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Jennifer den 26. mai 2024
Thank you very much for your review and we are happy that you enjoyed your stay with us

10/10 – Utmerket

Louise

Forretningsreisende, Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a real nice place. It’s new and clean, centrally located but secluded from traffic. It will be our go-to stop in this area.
Bodde her 1 natt i mai 2024
Svar fra Jennifer den 24. mai 2024
Thank you very much for your review and we are happy that you enjoyed your stay with us. We look forward to seeing you again soon

8/10 – Bra

Edward

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mai 2024
Svar fra Jennifer den 10. mai 2024
Thank you so much for your review

6/10 – Grei

Corey

Bodde her 1 natt i april 2024
Svar fra Jennifer den 6. mai 2024
Thank you for your review. Please feel free to call the hotel directly if you have any concerns

8/10 – Bra

Brian og Smiths

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, comfortable stay in West Lebanon. The staff were all very helpful and worked hard to make sure the guests were taken care of. The breakfasts were good, and the rooms were spacious and quiet. Will be staying again.
Bodde her 4 netter i april 2024
Svar fra Jennifer den 10. mai 2024
Thank you for your review and we are happy that you enjoyed your stay with us

8/10 – Bra

Lisa

Likte: Renhold
.
Bodde her 2 netter i april 2024
Svar fra Jennifer den 2. mai 2024
Thank you for your review!

8/10 – Bra

Carol

Clean and comfortable. Nice breakfast.
Bodde her 2 netter i april 2024
Svar fra Jennifer den 3. mai 2024
Thank you for your review and we are happy you enjoyed your stay

8/10 – Bra

Brian og Smiths

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable stay in Lebanon. We were at the Best Western for a week. Enjoyed the daily breakfast (although a little variation in the hot items would be better) the gym and the great location near the airport and shopping and dining in west Lebanon. The staff (although short staffed) were always helpful. Would return.
Bodde her 3 netter i april 2024
Svar fra Jennifer den 2. mai 2024
Thank you so much for your review

10/10 – Utmerket

Brad

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Jennifer den 20. apr. 2024
Thank you so much for your review!

6/10 – Grei

nicky

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold
They never clean your room, been here multiple times now.
Bodde her 7 netter i april 2024
Svar fra Jennifer den 17. apr. 2024
Hello! When you check in, the paper that you sign states that housekeeping is offered for guests that stay 2 or more nights and only upon request. We have staff at the desk 24hrs a day and we also provide door tags for housekeeping services.

10/10 – Utmerket

Debra

Likte: Overnattingsstedets bygg og tilstand
Quiet location, friendly staff, comfortable and clean room.
Bodde her 1 natt i april 2024
Svar fra Jennifer den 17. apr. 2024
Thank you very much for your review and we are happy that you enjoyed your stay

10/10 – Utmerket

Joseph

Reiste med familie, Reiste med en gruppe
Very clean rooms and a very nice staff
Bodde her 1 natt i april 2024
Svar fra Jennifer den 17. apr. 2024
Thank you for your review and we hope to see you again

8/10 – Bra

Cheskel

Bodde her 1 natt i januar 2024
Svar fra Jennifer den 17. apr. 2024
Thank you for your review!

10/10 – Utmerket

Michael

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Facility was very clean and the complimentary breakfast was excellent.
Bodde her 1 natt i april 2024
Svar fra Jennifer den 17. apr. 2024
Thank you for your review and we are happy that you enjoyed your stay

10/10 – Utmerket

JOHN

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Close to hospital
Bodde her 1 natt i april 2024
Svar fra Jennifer den 17. apr. 2024
thank you for your review

10/10 – Utmerket

Rosemarie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, pleasant staff and very affordable,
Bodde her 1 natt i april 2024
Svar fra Jennifer den 10. apr. 2024
Thank you very much for your review and we are happy that you enjoyed your stay with us.

10/10 – Utmerket

Rafael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good
Bodde her 1 natt i mars 2024
Svar fra Jennifer den 3. apr. 2024
Thank you very much for your excellent review of our hotel. We are happy that you enjoyed your stay and we hope to see you again

10/10 – Utmerket

Botho

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Jennifer den 31. mars 2024
Thank you very much for your review and we are happy that you enjoyed your stay with us

6/10 – Grei

Lucas

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very clean room but you can hear every little noise from everyone around you so it’s impossible to sleep. Staff seemed annoyed that I was checking in.
Bodde her 1 natt i mars 2024
Svar fra Jennifer den 25. mars 2024
Thank you for your review. Im not sure exactly what the issue was with your check in, but I was the person to check you in during your stay so I do not know why you would think I was annoyed . Please feel free to call the hotel if you wish to discuss further

10/10 – Utmerket

Heidi og Clinton

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and up to date. Very nice staff
Bodde her 2 netter i mars 2024
Svar fra Jennifer den 25. mars 2024
thank you so much for your review and we are happy that you enjoyed your stay

10/10 – Utmerket

JoAnne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, updated and reasonably priced.
Bodde her 1 natt i mars 2024
Svar fra Jennifer den 23. mars 2024
Thank you so much for your review and we appreciate you staying with us

2/10 – Forferdelig

Felix j

Not too happy I had an emergency where I needed to cancel my stay at the hotel due to my flight was canceled from Lebanon New Hampshire I tried to cancel but the manager didn't want to refund me my money so I was flying from Lebanon New Hampshire to Boston so I had to drive all the way down to Boston to fly to Orlando Florida so I'm not happy with the manager at that hotel seems like they didn't care about my situation therefore on my next flight I will bother to stay on that hotel
Bodde her 1 natt i mars 2024
Svar fra Jennifer den 24. mars 2024
We are sorry about your flight being cancelled and the situation that you were put in, but you booked an advance purchace via expedia that is non refundable. If you had booked directly with the hotel, this would have been a non issue and we wouldve just cancelled your reservation.

10/10 – Utmerket

Joseph og Oconomowoc

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice, smaller Best Western, clean and quiet.
Bodde her 1 natt i mars 2024
Svar fra Jennifer den 22. mars 2024
Thank you very much for your review and we are happy that you enjoyed your stay with us

8/10 – Bra

Meg og randolph

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff that greeted us was friendly and efficient. Our bathroom door didn't shut! It was duct taped and the lock on hallway door to lock from inside was so loose that if anyone wanted to come in, they would get in! There was a hockey team there that allowed children to run up and down the halls knocking on doors. breakfast was good, basic but, enough choices for most to be satisfied. I believe our room was right under the gym, or else that was where the hockey team had practice. I would stay again, but would request a top floor at the far end of the hall way!
Bodde her 1 natt i mars 2024
Svar fra Jennifer den 22. mars 2024
Thank you for your review and for letting us know about the issues you had while here.

8/10 – Bra

Carole

Stay for two nights, got “ding donged ditched” a couple of times by some kids. No harm or foul there, in my opinion. Bathroom didn’t have a fan and there was an area of concern in my bathroom. For the quick stay it was perfect.
Bodde her 2 netter i mars 2024
Svar fra Jennifer den 17. mars 2024
Thank you for your response and your review. Please feel free to contact the hotel directly with any concerns you may have. Sorry about the kids hockey team. We do our best to try to control it.

8/10 – Bra

Tammy

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Liked that there was laundry in the facility and it was clean. The ladies at the desk were very friendly.
Bodde her 3 netter i mars 2024
Svar fra Jennifer den 17. mars 2024
Thank you for your review and we are happy that you enjoyed your stay with us

8/10 – Bra

Suzanne

Likte: Renhold og personale og service
Staff is nice, bt a bit clueless. Took multiple attempts to get simple questions answered. Front desk was absent at times too. Clean quiet facility which was really all we needed for a quick stop. I do wish their items in eating area were not plastic, single use and more sustainable
Bodde her 1 natt i mars 2024
Svar fra Jennifer den 7. mars 2024
Thank you for review!

8/10 – Bra

Aaron

Bodde her 1 natt i februar 2024
Svar fra Jennifer den 22. mars 2024
Thank you very much for your review

10/10 – Utmerket

Bryan

Bodde her 1 natt i februar 2024
Svar fra Jennifer den 22. mars 2024
Thank you for your review and we are happy that you enjoyed your stay with us

2/10 – Forferdelig

Karen

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel sprays fragrance in the room it’s awful!!
Bodde her 1 natt i februar 2024
Svar fra Jennifer den 28. feb. 2024
We are sorry that you did not appear to enjoy your stay. However, we do use cleaning agents when cleaning and sanitizing guest rooms.

4/10 – Dårlig

Ildiko

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Run down, dirty hotel. Breakfast was ok, except of the smell of tobacco. The male employee went out for a smoke twice during the 20 minutes we spent in the lobby. Each time he stood right front of the main entrance letting the smoke come in as the doors opened. Wouldn’t stay here again.
Bodde her 1 natt i februar 2024
Svar fra Jennifer den 27. feb. 2024
Thank you for your review and we are extremely sorry about your stay with us. This particular employee is no longer with us as of today. please feel free to contact us at the hotel with any other concerns you may have.

10/10 – Utmerket

Melissa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The King room was spacious and clean. The breakfast was nice with warm and cold options. Coffee/tea and hot chocolate available 24/7.
Svar fra Jennifer den 27. feb. 2024
Thank you so much for your review and we are happy that you enjoyed your stay with us

8/10 – Bra

Michael

Bodde her 1 natt i februar 2024
Svar fra Jennifer den 22. mars 2024
Thank you for your review

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and comfortable. Fits the area really nicely. The check-in staff was extremely nice and made us feel welcome.
Bodde her 1 natt i februar 2024
Svar fra Jennifer den 27. feb. 2024
Thank you so much for your review and we are happy that you enjoyed your stay with us. We hope to see you again soon!

6/10 – Grei

xiaohan

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Jennifer den 27. feb. 2024
Thank you for your review

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place!
Conveniently located near restaurants and shops! Clean common areas and friendly staff. Rooms are remodeled and clean.
Bodde her 2 netter i februar 2024
Svar fra Jennifer den 18. feb. 2024
Thank you John for your review and we are happy that you enjoyed your stay with us.

10/10 – Utmerket

james

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice.
Bodde her 1 natt i november 2023
Svar fra Jennifer den 17. feb. 2024
Thank you James for your review! We are happy that you enjoyed your stay with us and look forward to seeing you again

10/10 – Utmerket

Sean

Bodde her 1 natt i februar 2024
Svar fra Jennifer den 14. feb. 2024
Thank you very much for your review and we are very happy that you enjoyed your stay with us!

10/10 – Utmerket

Linda

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff, close to shopping. Accessible
Bodde her 1 natt i januar 2024
Svar fra Jennifer den 28. jan. 2024
Thank you for your review and we are happy that you enjoyed your stay with us.

10/10 – Utmerket

Lisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Jennifer den 16. jan. 2024
Thank you Lisa for your review! We are happy that you enjoyed your stay with us.

10/10 – Utmerket

George

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Jennifer den 14. jan. 2024
Thank you very much for your review and we are happy that you enjoyed your stay with us

8/10 – Bra

ROBERT

Bodde her 3 netter i januar 2024
Svar fra Jennifer den 13. jan. 2024
thank you for review!

10/10 – Utmerket

Terry

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Jennifer den 13. jan. 2024
Thank you for your review and we are happy that you enjoyed your stay

10/10 – Utmerket

Ellen

Bodde her 1 natt i januar 2024
Svar fra Jennifer den 13. jan. 2024
Thank you for your review and we are happy that you enjoyed your stay with us

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Happy
We were happy to have an affordable place to stay for the night, and everything was good!
Bodde her 1 natt i desember 2023
Svar fra Jennifer den 2. jan. 2024
Thank you very much for your review. We are happy that you enjoyed your stay

10/10 – Utmerket

joshua

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Jennifer den 30. des. 2023
Thank you for your review!

10/10 – Utmerket

LEONIL

Likte: Renhold
Bodde her 1 natt i desember 2023
Svar fra Jennifer den 28. des. 2023
Thank you so much for your review and we are very happy that you enjoyed your stay with us

10/10 – Utmerket

Kathleen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Jennifer den 27. des. 2023
Thank you for your review and we are happy that you enjoyed your stay with us

10/10 – Utmerket

Lawrence

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel with good self-serve breakfast options. Close to highway and several shopping and dining locations.
Bodde her 1 natt i desember 2023
Svar fra Jennifer den 20. des. 2023
Thank you very much for your review and we are happy that you enjoyed your stay

6/10 – Grei

julie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Jennifer den 21. des. 2023
Thank you for your review