Hoteller nær Waterloo Visitor & Heritage Information Centre

«Wry courteous staff. Eager to help. Room was very clean»

«Room was great, clean and had amazing view. Only negatives were waiting over 5 minutes in an empty lobby at night for someone to come give my keys and parking - the day of you apply for parking and after you already paid and booked the room it’s says parking isn’t guaranteed, then I had to remind them my parking was supposed to be included so I did t get charged.»

«Booked a standard city view room with a King Bed, the room was quite small (not a lot of room between the bed and the table/desk) but practical. A nice assortment of teas provided plus coffee pods and a fridge. I appreciated the bottled water to use for coffee since Waterloo water is soft and doesn't taste great. Comfortable bed and large pillows, plus bath robes and shampoo, etc. provided. A convenient location and friendly service - with the option to text front desk with any requests. Would ...

«Nice facility but over priced for the time we were there. Facility clean and well may.»

«Excellent all around’»

«The pool was shared with the adjoining hotel, it was very small and not heated making it not useable. Everything else was great.»

«The room was excellent and very clean. The breakfast was okay - not great, but I was able to find something to eat. Overall a great stay!»

«The perfect small town home away from home, and so many wonderful places to check out nearby. The place was thoughtfully decorated, the bed was comfortable, the two nights sleep were incredibly peaceful. Both breakfasts, eggs Benny sandwich on croissant and French toast, were homemade and super fresh. They tasted gourmet and so perfectly seasoned. Kimmie and James were perfect hosts. We almost didn't want to check out our final morning. Can't wait for our next stay.»

«Great bar and restaurant and staff. Lovely location. Nice walking trails»

«The lobby and restaurant are brand new but as soon as you look on any other floor it’s really just outdated. It was clean enough though. Our balcony looked onto the rooftop which had a pile of gravel and several skylight windows over the pool under tarp. Our screen on the door was entirely ripped on the bottom. The shower was good, although it’s only a half glass door, so the floor gets wet outside. Again, not a big deal just noticeable. In the basement there is 2 lanes of bowling, a version ...

«Great parking.»

«We enjoyed our stay. We will return.»

«The room, meals and service was all excellent. The staff was available and most helpful when needed. We will stay at this hotel again.»

«Clean Room»

«The hotel served our purpose. The bed was very comfortable. When we first checked into the room, we noticed the seat on the toilet was broken. It was replaced within 20 minutes of calling the head desk. The restaurant in the hotel has great food. The hotel is on the main corridor, so expect lots of traffic noise.»

«Booked a one night stay for business and chose the king room with kitchenette. Quick check in, the building and lobby were very nice. The room and its amenities were very fresh and spotless! VERY comfortable King bed, nice big bathroom with two sinks was a nice surprise as well! Would gladly return and recommend to others. Note: be sure to check your receipt, two small items from the pantry were charged to my room which I didn’t purchase. Also make sure to confirm if a voucher for breakfast is ...