Hoteller i Waterloo

«The check in staff was good. Our room smelled odd after entering. The toilet wouldn’t flush. When my husband went to front desk he was handed a plunger and gloves! That didn’t work so after going back to the front desk we were given another room and told that someone flushed a rubber duck. In the new room that was right next to the dinging elevator when I went to use plastic cup for water it had used toothbrush head in it! We will never stay at Holiday Inn Express again!»

«Clean room»

«A»

«Rooms were very clean. Staff was very friendly and helpful. Breakfast was great and staff in that area were very friendly. Parking was very safe and plenty of space.»

«Very dated property. The appearance on the outside is inviting but once inside you realize the age of the property and lack of room and common area maintenance. This is not a result of staff negligence, but rather it appears to be ownerships lack of desire to spend money on repairs and maintenance. The in-room internet was not good at all. I had to use my cellphone as a hotspot in the lobby to get consistent internet connection. The breakfast offering was okay and pretty standard. On my ...

«Very. Friendly staff and helpful.»

«The breakfast had no meat choices. Powdered cream not real cream for coffee.»

«Overall the room was great. Plenty of space for our family of 5.»

«The room was clean & comfortable. We came in to Omaha in late flight & shuttle was prompt in picking us up. We also parked our car at hotel for flight & trip before stay. All worked out very ell. Thank you.»

«When I book with Expedia, I don't expect a third party payer fee when I check in. It negated the discount for prepayment. There were a few spots on the carpet that needed cleaning. I did appreciate the opportunity for long term airport parking.»

«The hotel was getting some renovations done but it was all just a mess. There was plaster coming off the walls, rolls of dirty carpet just sitting in the lobby, the computer and printer station was completely out of order. The rooms are very basic, not a lot of pillows or bedding and they have a kind of wet/odor smell. When I went to check in, there was no one at the desk for 10 plus minutes. I had to call several numbers before someone came out. They also would not let me change my card on ...

«Todo bien»

«Breakfast was exceptional. Rooms and facility were clean. Pool was great. Location is by hospitals which would be perfect if one had a loved one there. A bit far from the Zoo, etc, but not bad. Too bad restaurant next to it is closed.»

«The room was very clean everything was nice. The only issue I had was the shower head was not good.»

«We had a very nice stay at the hotel. It is nothing fancy but overall the room was clean, beds were comfortable and the shower pressure was amazing. Breakfast was not great they didnt have much to choose from. The building is definately older but again nothing that really impacted the stay. The staff was nice and very friendly.»

«The room was small and TV didn't work properly. The only place to eat was the sports bar ( expensive and noy that great ) $ 189.00 compared to $120.00 at Hampton Inn and much nicer room.»

«It was comfortable»