Hoteller nær Agnes Robinson Waterloo Public Library

«Nice Travel Experience.»

«Nice room Really good Breakfast!»

«No where did it mention there was construction. I was put in a room with blind parts still in the couch, drywall dust and spackling all over, not one towel bar hanger or toilet paper holder, tv didn’t work….disgusting. When I spoke with the manager about some kind of refund, he offered $20 (of the $167), but then because I booked through a third party, I’d have to call them. He said “the construction is listed in the small print”, which I’ve since canvassed and can find NO WHERE. Not impressed.»

«Nice and roomy clean room, good breakfast, friendly staff.»

«Didn't have towels, conditioner, lotion or hair dryer. Phone didnt work to call front desk. Had to go get the towels. Hair dryer had to be located and was to be brought to the room...front desk forgot what room # so never received the hair dryer.»

«Clean»

«Sound travels very well. Was able to hear people in hallway and elevator all night. It is also impossible to use the toilet in the room without waking anyone else in the room up. As there is no bathroom door.»

«No complaints!»

«Very nice»

«Gross and this building should be torn down, not exaggerating!»

«Esta bien solo las cobijas les senti un mal olor y sería bueno que pusieran una botella de agua y un bote para basura nada mas»

«I checked in before checking the room and I was so disgusted! There was dried food on the walls. Spilled drinks along the walls & bugs in every corner! Even roaches shells were all over. I felt so unsafe there and disgusted! I’ve been trying to get my refund for over a week & they still haven’t paid it back. I DO NOT RECOMMEND ANYONE STAYING HERE!»

«Trash was all over the floor in the hallway, walked into the room to see bugs all over the place and the room looked like it was never cleaned from the guest before. Walked back to the front desk and checked out. The employee was not at all surprised when I mentioned the bugs. Spent about 5 minutes there.»

«Good location near shopping and restaurants common areas are well maintained and the free laundry was really nice. The room was poorly maintained, couch was terribly dirty and smelled, mattress was falling apart. Room reeked of room deodorizer when we first arrived, after that began to wear off, every day around 3pm, the room was flooded with fumes through a grill in the ceiling, and we were on the third floor.»

«It was nice to have housekeeping come by every morning & every staff that was on shift was always so nice. I felt safe & comfortable staying at this hotel!»

«No hot water to take a shower. Offered new room the morning we were checking out so didn't have time. Wash rags had lot of dark stains on them. Requested full or partial refund. Crystal at front desk said he had to talk to manager at 10:00 am and would call me. It has been two days and still no response. »