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Anmeldelser av The Westin Washington, D.C. City Center

4 out of 5
The Westin Washington, D.C. City Center
1400 M Street, NW, Washington, DC

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 714 av totalt 1226 anmeldelser." "
Rangering på 8 − Bra. 261 av totalt 1226 anmeldelser." "
Rangering på 6 − Grei. 98 av totalt 1226 anmeldelser." "
Rangering på 4 − Dårlig. 75 av totalt 1226 anmeldelser." "
Rangering på 2 − Forferdelig. 78 av totalt 1226 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ulf Einar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2022
Svar fra EE den 12. mai 2022
On behalf of the entire team at The Westin DC City Centre Washington, D.C. we want to sincerely thank you for taking the time to share your most recent experience during your recent stay in our hotel. It is always encouraging to hear positive feedback. We sincerely appreciate you considering the Westin City Centre Washington DC as your destination of choice. We all look to welcome you back in a near future.

8/10 – Bra

Bonnie Jeanne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well located
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Jorge

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The feeling when arriving is that of an old property. Nevertheless, it Is well preserved, confortable and clean.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Patricia

Reiste med familie og små barn
Likte ikke: Personale og service
I made a reservation of 5 rooms about a month in advance and the night before our arrival, the hotel send me a letter canceling my 5 rooms reservation. The only explanation said when I called was thar they overbooked and had to cancelled my rooms. I was traveling from overseas with an infant, they did not care at all. Did not helped booked me in another of their hotels in the area. They were absolutely IRRESPONSIBLE and CARELESS.

10/10 – Utmerket

Gonzalo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very helpful, and the hotel was quiet.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Ludvica

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Loved the staff here. Property was dated but again the staff makes up for it. They were helpful and so nice. And the hotel was clean, quiet and safe.
Bodde her 3 netter i april 2024

2/10 – Forferdelig

Siovan

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Double charged. I booked with Expedia plus had to pay. And I’m not talking security deposit
Bodde her 2 netter i mai 2024

6/10 – Grei

mahzad

Likte: Renhold
Bodde her 1 natt i mai 2024

8/10 – Bra

Kristin

Likte: Personale og service
Staff were nice
Bodde her 3 netter i april 2024

10/10 – Utmerket

Neima A

Bodde her 2 netter i mars 2024

8/10 – Bra

Kathryn

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The design/layout of the hotel is unique. The staff from concierge to valet were wonderful.
Bodde her 1 natt i mai 2024

8/10 – Bra

Olga

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
La ubicación es muy buena, sin embargo el personal es poco gentil.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Abhinav Ram

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

10/10 – Utmerket

JOSE ARIEL

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They checked us in early
Bodde her 3 netter i april 2024

10/10 – Utmerket

Lillian

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everyone was extremely welcoming and friendly, I absolutely loved the room and my stay.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Jorge

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente servicio, desde la recepción hasta el servicio a la habitación.
Bodde her 3 netter i april 2024

10/10 – Utmerket

cory

Bodde her 4 netter i april 2024

8/10 – Bra

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a beautiful hotel. My room was clean and comfortable. The only issue I had was my location being so close to the main lobby area and the fact that I could hear the music being played all the time. I was in room 210 for reference.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Felicia

Bodde her 2 netter i april 2024

10/10 – Utmerket

Patricia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great one night stay. Bed was extra comfy.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Ricardo

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very beautiful place to stay would definitely stay here again everything is close by and easy to get too by walking rooms at hotel very clean and had a really good time staying here See you soon Washington DC
Bodde her 1 natt i april 2024

10/10 – Utmerket

Marcela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

10/10 – Utmerket

Cheryl

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
The Valet service gentleman and women were EXCELLENT!! We really enjoyed our visit.
Bodde her 2 netter i april 2024

8/10 – Bra

Cinnamon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location
Bodde her 2 netter i april 2024

6/10 – Grei

sally

Reiste med partner, Forretningsreisende
It was ok. Nothing special. Didn’t love the neighborhood. No good coffee shops or restaurants nearby. There was a bartender I liked a lot.
Bodde her 7 netter i april 2024
Svar fra Front Office Department den 14. apr. 2024
Good Morning Sally. Thank you for giving us your feedback. Please next time we will be more than happy to extend recommendations nearby through our Concierge.

8/10 – Bra

Tamika

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was nice and the room was comfortable the hotel was clean and it was a nice atmosphere.
Bodde her 1 natt i april 2024
Svar fra Front Office Department den 14. apr. 2024
Good Morning Tamika. Thank you for your feedback. We hope to see you again.

2/10 – Forferdelig

Catherine

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
My flight got delayed and I arrived after midnight. The hotel found my reservation but told me that my room was given away and they had no room. It took over 30 minutes to figure out what to do. I was sent to another lesser hotel farther away from where I wanted to be well after 1am, and the Westin hotel did not even provide transportation to and from this alternative hotel but instead asked that I submit my Lyft receipt to get reimbursed. The next morning, I had to check out of the alternate hotel and check into Westin which meant I needed to rearrange my morning schedule. At check out from Westin the next day, I still haven’t heard about the reimbursement and when I inquired, the hotel manager gave me the money in cash and asked if I actually want the change in coins. All around super disappointing customer service, like local motel level. I expected more from Westin and was sorely disappointed.
Bodde her 2 netter i april 2024
Svar fra Management den 14. apr. 2024
Good Morning Ms. Catherine. We apologies for not met your expectations with our property. After reviewing your survey we would like to invite you back to our property. Our Front Office Manager Mr. Cabrera will connect with you via email. Have a great day.

10/10 – Utmerket

latamara

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very nice. They offered buffet style breakfast which was a traveling with kids. Overall very nice and I will stay again
Bodde her 1 natt i april 2024

10/10 – Utmerket

Vanessa

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was amazing! Peter the Concierge was very kind and considerate. Room was very quiet and it was fairly easy to walk to the Mall.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Rosemary og West Palm Beach

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Every thing was great! We love Westin
Bodde her 10 netter i mars 2024

8/10 – Bra

Matthew

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
In addition to the below... Expedia asked for feedback on my check-in experience but then asked me to fill out a full review, so I did. It would have been nice if you had sent my feedback to the appropriate place instead of censoring and rejecting my review. -- I tried to change my name on the reservation with Expedia, but it seems like they never sent that to the hotel. The hotel was unable to let my friend check in until I got there, even though I had already left my bags there and charged my credit card and called them on the phone when he arrived.
Bodde her 1 natt i april 2024

8/10 – Bra

loren og FORT WORTH

Reiste med familie
Likte: Renhold
Close to shopping and tourism
Bodde her 3 netter i april 2024

8/10 – Bra

Leonidas Elizabeth

Bodde her 1 natt i mars 2024
Svar fra Front Office Department den 27. apr. 2024
Good Afternoon. We would like to give us more details on your rating to make it 5/5. Thank you for staying with us and looking forward to seeing you again.

10/10 – Utmerket

Princess og Cary

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is well maintained. Our room was very clean. The bed was very comfortable (my husband has had 2 back surgeries & he was able to sleep comfortably. 5 star hotel
Bodde her 1 natt i april 2024

10/10 – Utmerket

Clark og Charlottesville

Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Polina

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

Alberto

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No tienen sauna ni vapor. Para ser un westin deberian tenerlo. No quisieron reconocer mis cuenta de cliente fecuente porque reserve a traves de expedia
Bodde her 4 netter i mars 2024

8/10 – Bra

Jérôme

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Aliyah

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Chiraq

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Eidivannie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelente
Bodde her 4 netter i mars 2024

8/10 – Bra

Patricia

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Buen hotel, ricos desayunos. Se reportó todos los días que la caja de seguridad dela habitación no funcionaba y no la arreglaron. Si hicieron la habitación, sin embargo, no sacaban la basura.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Roberto

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Parking was expensive
Bodde her 1 natt i mars 2024

6/10 – Grei

Elizabeth

Likte: Personale og service
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Ella

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
The property is beautiful.. the rooms are ok and staff was amazing
Bodde her 4 netter i mars 2024

10/10 – Utmerket

Grace

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Zoey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Sadia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I enjoyed the short stay
Bodde her 1 natt i mars 2024

8/10 – Bra

Karen

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024