Dear Eduard, I am glad that you liked your experience overall. Our shower faucets are equipped with a switch ON / OFF activating water pressure. OFF is the position you want to get maximum pressure. I am sorry that we visibly failed to explain while you were here.Please let us know next time you are in the District so we can make sure you experience the perfect stay at the Kimpton Banneker.Have a wonderful day!

Thank you for your feedback. We hope to have you stay with us again.

Thank you for your feedback. We hope to see you again.

Thank you Azniv Ann,We appreciate your business and your kind words.We are looking forward to welcoming you again in the near future.Best regards,

Thank you Carmel for sharing your feedback.We would love to know more about your experience so we can use it to perfect your next stay with us.Please let me know if I can do anything further thing for you, and in the meantime, please enjoy the rest of the week.With gratitude,

Dear Georges, Thank you for sharing your feedback further your latest stay at the Kimpton Banneker. I am glad that you had a great experience but I also have noted your remark about the towels in the bathroom. I will immediately check with our executive to verify the inventory.I hope you will soon return to the District and we will have a new opportunity to welcome you again.Have a wonderful weekend

Thank you Nakia for rating our hotel in the 5! I will share your feedback with the team.We are looking forward to welcoming you back to the District. With gratitude!

Thank you Chris for such a great appreciation. We are looking forward to welcoming you againWith gratitude,

Thank you Kezia for rating our hotel.May I ask you to provide me more specifics relating to your stay? What was not up to your taste so we couldn't get a 5 ?We hope we will welcome you again at the Banneker and we will exceed your expectations. We are here for you.Best regards

Dear Jiang,Thank you for providing your feedback and suggestions. This is a very valid point that we are currently considering although we want to avoid plastic bottles. A water-filtered solution is being discussed. More to come soon...Have a wonderful rest of the week.With gratitude,

Dear Jaclyn,Thank you for sharing your feedback. We addressed the ice machine immediately with our engineering team and made sure that the weekly preventive maintenance was covered and logged. Besides, we passed the H&S inspections accordingly.As indicated on the website and on the signs in the lobby, our rooftop is closed for the season except for private events or key dates opened for the public (ie pop ups).We visibly haven't been able to properly convey the information while you were with us. Allow me to invite you for your next stay for an upgrade to the immediate superior category that you will be booking.In the meantime, I wish you an excellent rest of the week.

Thank you Erika for your good rating. We appreciate you have taken the time to do this and we are looking forward to welcoming you again soon at the Kimpton Banneker.With gratitude,

Thank you Jessica for your awesome rating!We are looking forward to welcoming you next time your travel plans take you to the District again.Have a wonderful end of the year!Greetings!

Hello Buzz,Thank you for sharing your appreciation about your latest experience at Lady Bird, and your stay at the Kimpton Banneker.Have a wonderful Holiday and Merry Christmas.We will see you again!Best regards

Thank you Charles for your perfect rating!We are thrilled to be able to serve our guests and surpass their expectations with such beautiful decor for the season.We hope we will have the pleasure of seeing you again soon. Have a wonderful day

Dear Carlos,Thank you for your good rating. In one word, please let me know how we could deserve a 5 from you!Our team works hard to offer our guests the best experience and we are eager to improve and take feedback.I will welcome your comments with pleasure.We hope we will see you again soon!Have a wonderful day

Dear Oliver,Thank you for your kind words and great rating!We hope we will have the pleasure of seeing you again when your travel plans take you back to DC!In the meantime, enjoy the Season and have a wonderful end of year!

Thank you Thomas for your kind words and great rating!We hope we will have the pleasure to see you again when your travel plans take you back to DC!In the meantime, enjoy the Season and have a wonderful end of year!

Thank you so much for your review. We were very happy to have you stay with us. We hope you had an amazing thanksgiving!

Thank you so much for your review! We were very happy to have you stay with us. We are working on ways to reduce the noise from the street, hopefully next time you stay with us, it will be a bit quieter.

Thank you Linda for your appreciation.Please let us know if your travel plans take you back to the District!We would love to welcome you again for another great stay!Have a wonderful Holiday and a Merry Christmas.Best regards

Thank you Corey for rating us a 4. Please let us know what we could have done better to deserve a 5.We strive to deliver the best experience to our guests and all feedback is necessary to improve.Have a wonderful day

Thank you RalfPlease help us improve your experience by sharing how we could have deserved a 5 instead of a 4.We hope we will have the pleasure to welcome you again next time you are in DC.Have a great week.

Thank you Carlos for your nice feedback.Let us know when your plans are taking you back to the District. We are here for you.Have a wonderful day

Thank you Brian for sharing your rating. We would love to hear more about the reasons behind the 3 out of 5. Please be more specific so we can work with the team. Let us know when you get the chance to be in the District again soon,Best regards

Thank you Courtney for your nice rating. Let us know when you are back in the District. We are here for you

Dear anonymous,I first want to thank you for sharing your feedback, and for being a loyal guest to our brand.I can promise you that we are not cutting corners, just that you have experienced some particular circumstances with the system transition. However, having to return to the front desk 6 times for a key change seems unreasonable. I will address this immediately.Our Social hour (wine hour) is still available on the patio and we are glad to mix and mingle with our guest while many decide to have dinner in the restaurant after.Please let us know when your plans are taking you back to the District. I will make sure that we dissipate any doubt you may have about our standards.Have a wonderful day

Hello Angela and thank you for your good rating. Let us know when your travel plans take you back to the District. We are here for you

Thank you Renee for your all-star rating!We hope we will have the pleasure of seeing you again in the near future.Have a wonderful week ahead!

Thank you Douglas for your feedback. Your experience is valuable to us to make the necessary adjustments ... when necessary.Please reach out to me directly so we can definitely clarify some visible confusions.Have a nice evening.

Thank you Kim for rating us so positively. Please should your travel plan take you to DC again, do not hesitate to reach out! We are here for you

Thank you Anony ous for rating us with a perfect 10.Let us know when your travel plans take you back to the District so we can take care of you accordingly.Best regards

Thank you Carla for rating us a perfect 10.Let us know when you are planning to be back to the District. We are here for you.Best,

Many Thanks Hannah for your kind appreciation.Let us know when you are back in the District. We are "hotelitarian" and we are here for you.Have a wonderful day!

Thank you Jessica for your kind words! Let us know when you are planning to be back in the District. We are here for you!

Thank you Adrienne for your kind words. You are most welcome and we are delighted to have you.Please enjoy the rest of your week and do not hesitate to reach out prior to your next arrival. We are here for you.Have a wonderful day

Thank you Suzanne. We are looking forward to welcoming you again soon.

Thank you Robyn for your high rating. Hoping to see you again at the Kimpton Bannerker soon,

Dear William,We are glad that you enjoyed your stay at the Kimpton Banneker. We hope that you had the chance to visit the restaurant Le Sel and our Rooftop Lady Bird...please do not hesitate sharing your plans should you travel back to DC again: we are here for you.Best regardsHave a wonderful day

Dear Teodora,I am glad that you shared your feedback with us. I take your remarks very seriously and I ll make sure we are addressing what is immediately fixable.I also hear you about the street noise and we are working on a more sustainable soundproofing solution to solve this issue for good.I hope that despite these inconveniences you will still consider the Kimpton Banneker for its best culinary experience, cleanliness, and staff friendliness. :)

Thank you Jeremy for leaving a 4 rating after you stayed at the Kimpton Banneker.We hope that we will have the pleasure to welcoming you again.Have a great day!

Dear Edwin,I want to apologize for this and I would love to be able to offer you the chance to welcome you again and rectify!This is a terrible missed opportunity and this is not how we should do this!.I really to see you again next time you are in the District, and please do not hesitate to reach out to me directly upon arrival.Have a wonderful rest of the week.

Dear Shelley,We are thrilled that you took some time to share your experience at the Kimpton Banneker. We pride ourselves on delivering the best service in such a beautiful hotel; combining aesthetic and delicious culinary.Let us know when you will be returning to the District. We will be here for you.Have a wonderful day

Dear Emily,I want to start by thanking you for sharing your experience and provide us with your feedback.I will address immediately the front desk to make sure that they provide the right information in the future. As a matter of fact, we do provide transportation for our guests as long as we know in advance so we can organize the driver.Besides, all of the following services are included on the guest amenities: morning kick start coffee stations during 2 hours, daily Social Hour with wince serving during an hour, bikes available, fully fledge gym with towels, Poloton bike and water fountain, Expresso machine available on request ... and yes WiFi available from anywhere you are in the hotel.Again, please accept our apologies and if your plans take you to DC again, please let us know and we will make sure that you experience your best stay in the District ever!Have a wonderful day

Thank you for sharing December,The Kimpton Banneker team is blessed to work in such a cute environment and we aim to provide with the best service to our guests.We would love to see you again when you are back in the District. Please keep in touch.Best regards

Dear Carlos,We have received your feedback and we would love to fix whatever has not been up to your expectations. Please do not hesitate to revert back to us, as we take our duty seriously. Delivering the best experience is our goal.Awaiting to hear back from you.Have a wonderful day

Thank you Saveria for your high rating. Love to see you again at the Banneker.

Dear Anonymous,Thank you for sharing your experience and delighted to note that you loved our Social Hour at 5p happening every day. Our staff prides itself on genuinely helping and assisting our guests throughout the experience and in your case, even when they have left the hotel.We are looking forward to seeing you again when you visit the city again.Have a wonderful day

Dear Zyoin,I am terribly sorry to read that you haven't been satisfied with your recent stay at the Kimpton Banneker. This does not reflect our standards nor what the vast majority of our clients experience at the hotel.I will work with the team and will find out the reason why the rooms you were assigned were not visibly ready for you.Being located in the city, it is sometimes difficult to contain the possible noise of the traffic. However we do offer earplugs whenever our most sensitive guests need them.In the meantime, should you have the opportunity to land back to the District, I would love you to connect with me and offer you the opportunity to truly taste our hospitality. I will make sure that you are well taken care of.Our restaurant Le Sel is now open 7 nights a week so is our rooftop bar Lady Bird. I would recommend you experience our Sunday Music and Rhythm brunch too!

Thank you Ashley for rating us with a 5. Let us know when you are back to the District ; we will take care of you , home away from home. Have a beautiful day