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Anmeldelser av Embassy Suites by Hilton Washington DC Georgetown

3.5 out of 5
Embassy Suites by Hilton Washington DC Georgetown
1250 22nd St NW, Washington, DC

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 1061 av totalt 1614 anmeldelser." "
Rangering på 8 − Bra. 333 av totalt 1614 anmeldelser." "
Rangering på 6 − Grei. 108 av totalt 1614 anmeldelser." "
Rangering på 4 − Dårlig. 59 av totalt 1614 anmeldelser." "
Rangering på 2 − Forferdelig. 53 av totalt 1614 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Tore

Reiste med familie
Likte: Renhold og romkomfort
Fint og praktisk, men rom til 4 og ikke til 5…
Fine, store rom. Svært vennlige og hjelpsomme ansatte og god og rikholdig frokostbuffet. Eneste var at de slet med å fylle på med nok bestikk osv på buffeten. Vi hadde bestilt rom til 5 personer. Rommet hadde en dobbeltseng og en dobbel sovesofa. Det var heller ingen ekstraseng å få tak i.
Bodde her 2 netter i juni 2022

10/10 – Utmerket

Gudrun Vassbo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2019

10/10 – Utmerket

Yijun

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place with big suite rooms. Convenient location as well.
Bodde her 3 netter i mai 2024
Svar fra Alice den 16. mai 2024
Thank you for your review!

10/10 – Utmerket

Christopher

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I personally felt that Netty, at the front desk, was wonderful. She is the reason I will book my DC stays with you from now on. She is a true professional.
Bodde her 2 netter i mai 2024
Svar fra Alice den 13. mai 2024
Thank you for your review!

10/10 – Utmerket

Blanca

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Loved that they have complimentary breakfast. The rooms were very cozy
Bodde her 1 natt i april 2024
Svar fra Alice den 7. mai 2024
Thank you for your review!

4/10 – Dårlig

Shelby

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Alice den 7. mai 2024
Thank you for your feedback.

10/10 – Utmerket

Tamika

Likte: Renhold og overnattingsstedets bygg og tilstand
Lovely evening reception.
Bodde her 2 netter i april 2024
Svar fra Alice den 6. mai 2024
Thank you for your review!

10/10 – Utmerket

Martin

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Front desk service was outstanding. Rooms are large, well appointed. Doors to rooms do not close completely when exiting, potential security issue.
Bodde her 1 natt i mai 2024
Svar fra Alice den 6. mai 2024
Thank you for your review!

10/10 – Utmerket

arturo

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
👍
Bodde her 1 natt i mars 2024
Svar fra Alice den 2. mai 2024
Thank you for your review!

4/10 – Dårlig

Rasheedat

Reiste med familie og små barn
Communication was not good at all. I paid via Expedia, get to the hotel and it’s a whole other story. Shower was cold. I called and nothing was resolved, it wasn’t taken care of. The fact that my children had to take cold showers is absurd. During my check-out I ask for the lady working to explain to me the charges and she handed me to the paper to look at and wouldn’t explain to me. Very disappointing. She looked like she didn’t want to be bothered with me. Very rude and unprofessional and I was very kind. I try not to complain, but how I was dealt with during checkout was unkind. Check in was amazing. Whoever checked me in Friday morning was the sweetest person EVER. So kind and attentive and answered all my questions. Unfortunately, this was my first and last time staying at this hotel. I wanted to book my second stay for May, but the check-out process was unpleasant and the lack of concern for my children and I showering in cold water wasn’t taken care of, I would never come back or recommend this hotel to anyone. I travel 5-6 times a year and this experience was very unpleasant. One highlight I would point out is that my children loves the pool.
Bodde her 2 netter i april 2024
Svar fra Sean H den 2. mai 2024
Good Morning Rasheedat,Thank you for your feedback and very sorry we did not provide the enjoyable experience we intended. What you experienced with our staff is certainly not up to our standards of service. We will be sure to remind the team of how important it is to provide excellent, friendly service to every guest that walks through our doors. Thank you for you kind words about the person who checked you in, we will be sure to commend that individual.Thank you for staying with us, we hope that you give us another chance in the future and prove to you that this was an exception and not the rule.

8/10 – Bra

Sharonn

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Alice den 29. apr. 2024
Thank you for your review!

10/10 – Utmerket

Brianda og Bergenfield

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Alice den 22. apr. 2024
Thank you for your review!

8/10 – Bra

Jessica

Bodde her 4 netter i april 2024
Svar fra jan den 9. mai 2024
thank you so much for the review

10/10 – Utmerket

Silvia

Bodde her 1 natt i april 2024
Svar fra Alice den 6. mai 2024
Thank you for your review!

8/10 – Bra

jeremiah

Reiste med familie
Likte: Renhold og fasiliteter
overall i would stay there again. we lost cable for 24 hours and with 3 kids that was very difficult. The staff was not as understanding and did not seem to care. there is no free coffee during the day (its 5$ a cup). the breakfast is great, the omelette team is stellar! the hotel itself is beautiful and in a great location. the restaurant, the tap room is pretty good.
Bodde her 4 netter i april 2024
Svar fra Alice den 12. apr. 2024
Thank you for your feedback.

6/10 – Grei

Diana

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
We loved the location. The property was clean and the breakfast was great. Issues with the tv controller in one room and a sink in the other room. We did get $25 vouchers to use toward dinner at their restaurant which is part of booking . The restaurant was fine nothing to write home about. We did order out with DoorDash for the kids (local pizza place and sandwich shop). I was a bit frustrating to learn about additional fees and the amount of those fees were bit expensive at check in. Some of those fees were disclosed at time of booking on the Expedia website others were not. Overall it was fine. Good location- we ubered to the White House and walked from there to other attractions. Generally I wish there was better communication from the front desk staff - maybe they could be a bit friendlier( but not disrespectful at any point). I would recommend staying here we kids- I also recommend calling in advance and asking about all the additional fees and parking information.
Bodde her 2 netter i april 2024
Svar fra Alice den 8. apr. 2024
Thank you for your feedback.

8/10 – Bra

Shannon

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra jan den 9. apr. 2024
thank you so much for your revue!

10/10 – Utmerket

Jonathan

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Alice den 5. apr. 2024
Thank you for your review!

8/10 – Bra

Sarah

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel, great size room for family of 4. The front desk receptionist when we checked in late at night was quite rude and didn't make eye contact. She didn't even say "Welcome". The other receptionists were very nice and welcoming. The front entrance outside the hotel has a really pungent garbage smell...made coming and going a bit uninviting.
Bodde her 5 netter i mars 2024
Svar fra Alice den 3. apr. 2024
Thank you for your feedback.

10/10 – Utmerket

Croix

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Alice den 3. apr. 2024
Thank you for you review!

10/10 – Utmerket

Alketa

Likte: Overnattingsstedets bygg og tilstand
Everything was clean and so walkable
Bodde her 2 netter i mars 2024
Svar fra Alice den 1. apr. 2024
Thank you for your review!

10/10 – Utmerket

Eric

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The spacious central common space/bar/breakfast/area was very impressive. It was large, with 6 floors of open space above to a windowed roof. Great place to meet family for breakfast or to grab a drink/meal in the evening.
Bodde her 3 netter i mars 2024
Svar fra Alice den 26. mars 2024
Thank you for your review!

10/10 – Utmerket

Samuel

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff, Parking was great because it was a weekend. Our doorman Kevin certainly has been in the business for a long time. He treated my family exceptionally well. Thank you to the whole staff we really enjoyed our stay.
Bodde her 1 natt i mars 2024
Svar fra Alice den 18. mars 2024
Thank you for your review!

10/10 – Utmerket

Argelinda og washington

Reiste med familie og små barn, Reiste med familie
Great
Bodde her 2 netter i mars 2024
Svar fra Alice den 18. mars 2024
Thank you for your review!

8/10 – Bra

Julie

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was clean most of the staff was very friendly and helpful however parking is $55 a day you have to pay a $200 deposit a $50 a day resort fee and my card was charged 3 times for the room when I asked the hotel staff why all they would say is we only charged your card once for a completely different amount than the 3 transactions on my bank statement
Bodde her 2 netter i mars 2024
Svar fra Alice den 4. mars 2024
Thank you for your feedback.

10/10 – Utmerket

Marian

Bodde her 1 natt i mars 2024
Svar fra Alice den 25. mars 2024
Thank you for your review!

10/10 – Utmerket

Daniel

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
The property was clean the staff was very friendly. The amenities were awesome.
Bodde her 1 natt i februar 2024
Svar fra Alice den 1. mars 2024
Thank you for your review!

4/10 – Dårlig

Cara

Bodde her 2 netter i februar 2024
Svar fra Alice den 21. mars 2024
Thank you for your feedback.

10/10 – Utmerket

Madelene

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I am definitely going back here with my friends.
Bodde her 2 netter i februar 2024
Svar fra Alice den 26. feb. 2024
Thank you for your review!

4/10 – Dårlig

Gabriela

Bodde her 1 natt i februar 2024
Svar fra Alice den 27. feb. 2024
Thank you for your feedback.

6/10 – Grei

Briyonna

Reiste med familie
Staff was rude and didn’t understand anything they said about parking .
Bodde her 1 natt i februar 2024
Svar fra Alice den 26. feb. 2024
Thank you for your feedback.

8/10 – Bra

Heather

Bodde her 3 netter i februar 2024
Svar fra Alice den 21. mars 2024
Thank you for your review!

10/10 – Utmerket

Judy

Reiste med familie og små barn
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Very clean. Many selections of breakfast. Friendly staffs. Pool is maintained well. All is good. The only thing I would like to warn is the location. This place would be not suitable for the families with little children who are planning to commute via public transportation like buses and subways because you need to walk about 14 minutes to the subway station. However, if you have your own car or planning to commute via taxi, no problem.
Bodde her 2 netter i februar 2024
Svar fra Alice den 22. feb. 2024
Thank you for your review!

6/10 – Grei

Cameron

Bodde her 3 netter i februar 2024
Svar fra Alice den 21. mars 2024
Thank you for your feedback.

2/10 – Forferdelig

Brian

Reiste med familie
Our room was not available at check in. They gave our family (my wife and me and our teenage daughter) a single bed conference room. Are you kidding me? Likely Travelocity’s problem, but still…
Bodde her 1 natt i februar 2024
Svar fra Sean H den 19. feb. 2024
Good Morning Brian,Thank you for your feedback and very sorry we were unable to accommodate your requirements in room type. We are looking into this with Travelocity to ensure this does not happen again.

10/10 – Utmerket

Dana

Bodde her 2 netter i februar 2024
Svar fra Alice den 21. mars 2024
Thank you for your review!

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
Front desk person upon checkout was rude. Claimed this particular Embassy Suites did not recognize Hilton Diamond status.
Bodde her 1 natt i februar 2024
Svar fra Sean H den 19. feb. 2024
Good Morning,Thank you for your feedback, what you experienced is certainly unacceptable and I will be sure to address this internally. We highly value our Hilton Honors members here at Embassy Suites by Hilton Georgetown and will make sure the team is reminded of the important of recognizing our most loyal members.

10/10 – Utmerket

Behzad

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
very good hotel
Bodde her 1 natt i februar 2024
Svar fra Alice den 16. feb. 2024
Thank you for your review!

10/10 – Utmerket

Izidor

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Pool was great for a late night swim with the kids.
Bodde her 1 natt i februar 2024
Svar fra Alice den 12. feb. 2024
Thank you for your review!

10/10 – Utmerket

alyssa

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
Breakfast was amazing !
Bodde her 1 natt i februar 2024
Svar fra jan den 10. feb. 2024
thank you so much for your wondaful review.

10/10 – Utmerket

Wallace og Suffolk

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Location location location!!
Bodde her 2 netter i januar 2024
Svar fra Alice den 6. feb. 2024
Thank you for your review!

8/10 – Bra

melanie

Bodde her 1 natt i februar 2024
Svar fra Alice den 20. mars 2024
Thank you for your review!

10/10 – Utmerket

Lauren

Bodde her 2 netter i januar 2024
Svar fra Alice den 20. mars 2024
Thank you for your review!

10/10 – Utmerket

Scott

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i januar 2024
Svar fra Alice den 31. jan. 2024
Thank you for your review!

10/10 – Utmerket

Vladimir og Los Gatos

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Alice den 29. jan. 2024
Thank you for your review!

10/10 – Utmerket

Thuy Hang Thi

Forretningsreisende, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Staff is excellent!
Bodde her 3 netter i januar 2024
Svar fra Alice den 26. jan. 2024
Thank you for your review!

6/10 – Grei

salomon

Forretningsreisende, Reiste med familie og små barn
Likte ikke: Renhold og fasiliteter
We had a major flooding in the bathroom which sullied the floor Not good at all
Bodde her 2 netter i januar 2024
Svar fra Alice den 25. jan. 2024
Thank you for your feedback.

10/10 – Utmerket

Jeffrey og New York

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Alice den 22. jan. 2024
Thank you for your review!

10/10 – Utmerket

Kendall

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed the temperature of the hot tub.
Bodde her 1 natt i januar 2024
Svar fra Alice den 22. jan. 2024
Thank you for your review!

10/10 – Utmerket

Muneer

Likte: Renhold og overnattingsstedets bygg og tilstand
Very clean and safe and the employees and the staff are amazing.
Bodde her 1 natt i januar 2024
Svar fra Alice den 19. jan. 2024
Thank you for your review!