Utsikt fra overnattingsstedet

Anmeldelser av Embassy Suites by Hilton Washington D.C. – Convention Center

3.5 out of 5

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 1193 av totalt 1943 anmeldelser." "
Rangering på 8 − Bra. 445 av totalt 1943 anmeldelser." "
Rangering på 6 − Grei. 152 av totalt 1943 anmeldelser." "
Rangering på 4 − Dårlig. 88 av totalt 1943 anmeldelser." "
Rangering på 2 − Forferdelig. 65 av totalt 1943 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Merethe

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic Hotell and service
Bodde her 1 natt i august 2022
Svar fra David K - GM den 15. aug. 2022
WOW What a great comment! Thank you Merethe!

8/10 – Bra

Inger-Lill

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2022
Svar fra David K - GM den 24. mai 2022
Thank you for the 8!

8/10 – Bra

Lars Vegar

Likte: Renhold og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2021

10/10 – Utmerket

Tore Emil

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel who is nearby the Exhibition centre.
Bodde her 9 netter i oktober 2019
Svar fra Brian den 23. okt. 2019
Thank you for the excellent rating! We look forward to having you back in the near future..

8/10 – Bra

Lars Vegar

Forretningsreisende
Likte: Renhold og personale og service
Bodde her 6 netter i oktober 2019
Svar fra mm den 18. okt. 2019
Thank you for taking your time to write a review! We are glad to see you enjoyed your stay with us. We hope to see you again soon!

8/10 – Bra

Stein

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Ok hotell
Fint og sentralt hotell, men litt slitt. Vi var ikke fornøyd med servicen fra resepsjonen.
Bodde her 2 netter i august 2019
Svar fra mm den 18. sep. 2019
Thank you for taking your time to write a review, we are sad to hear you had issues with the front desk. If you would like to further discuss your stay please contact us directly.

8/10 – Bra

Torbjørn

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Familierom med 3 barn
Fint hotell med veldig bra beliggenhet. Bra frokost. Det eneste minuset var å måtte vente til etter kl. 16 på ettermiddagen, for å endelig få tilgang til hotellrommet. Dette var slitsomt, med tanke på at vi reiste med 3 slitne trøtte barn. Alt i alt anbefales dette hotellet.
Bodde her 3 netter i juli 2019
Svar fra Brian den 4. aug. 2019
Thank you so much for your comments! We appreciate that you chose to stay with us and will use your feedback to improve the overall experience. We look forward to having you back with us soon.

8/10 – Bra

Tom Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Washington DC - alt innenfor gangavstand
Et meget godt hotell sentralt i Washington DC. Vi ville ha et hotell med gangavstand til alle severdigheter og ble ikke skuffet. God frokost, fine og romslige rom med meget godt renhold.
Bodde her 6 netter i juli 2019
Svar fra mm den 21. juli 2019
Thank you for taking your time to write a review, we are glad to see you enjoyed your stay. We hope to see you again soon!

8/10 – Bra

Dag

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott beliggenhet sentralt i byen. Kort vei til metro, museene og China Town. God frokost, som var inkludert i prisen.
Bodde her 4 netter i april 2019
Svar fra mm den 21. apr. 2019
Thank you for taking your time to review your stay! We are glad to see you had a great stay. Hope to see you again soon!

10/10 – Utmerket

Amanda

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Easy to get in and out, easy to get to other places around and comfortable rooms.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Madelin

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent customer service
Bodde her 1 natt i mai 2024

8/10 – Bra

Amy Lynn og Morton Il

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Location was great! Clean rooms with no smell Breakfast too crowded. Sink flow slow
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Jakira Tanae

Likte: Renhold og overnattingsstedets bygg og tilstand
Mike G. went above and beyond to ensure that I had the best stay. The information, level of service, and professionalism that he displayed was truly memorable.
Bodde her 3 netter i mai 2024

8/10 – Bra

Ariana og philadelphia

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It is easy to go to many places without a taxi/car
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Paige og Chaska

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff - made me feel right at home!!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

April og Edison

Likte: Fasiliteter
Parking-valet is only option. Other than that the property is immaculate. Surroundings area is beautiful.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

leonardo

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
En el mostrador son excelentes
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Levetta

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location! The staff was excellent. Plan to visit this location again soon.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Ann

Reiste med familie
The location was fantastic for walking to the National Mall, Capitol and Smithsonian museums
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Jill

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The perfect central location! Wonderful breakfast provided, with a generous happy hour with 2 free drinks and snacks.
Bodde her 4 netter i mai 2024
Svar fra David Kasprzyk, GM den 19. mai 2024
Thank you for taking the time to rate us so highly! We're thrilled that you had a memorable stay with us and that our great location added to your experience. We believe that a prime location enhances the overall enjoyment of a stay, and we're pleased that you found ours convenient. We can't wait to welcome you back to experience our wonderful location again soon!Regards, David Kasprzyk, GM

10/10 – Utmerket

Chaliyah

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra David Kasprzyk, GM den 19. mai 2024
We greatly appreciate your extraordinary rating of our property. It's heartening to know that you appreciate the quality of both the service and the product we offer. Our team is devoted to taking utmost care of our guests, providing the highest level of service - it's wonderful to hear they fulfilled this duty with you. Your brilliant rating will be a pleasure to share with them. We're honored by the high regard you have for us and once again, we're touched by your wonderful review. We're eagerly looking forward to welcoming you home again soon!Regards, David Kasprzyk, GM

2/10 – Forferdelig

Maina og San Francisco

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
My check-in was HORRIBLE! It took almost 45 minutes and the Front desk employee who initially was checking us in, charged another guest’s charges to my credit card and then lost my reservation and couldn’t check us in. Horrible service at check in and refused to accommodate adjoining rooms or rooms on the same floor near each other. I will not be staying at this Embassy Suites again in the future.
Bodde her 5 netter i mai 2024
Svar fra David Kasprzyk, GM den 19. mai 2024
It's unacceptable that your experience with us was not the exceptional stay we aim to provide. We want every guest to leave feeling truly pampered - with outstanding service, spotless rooms, and unforgettable experiences. Our guests are our top priority, and we take pride in the culture we've established and the quick-acting nature of our team members, who are always ready to resolve any issues and get our guests back to their wonderful hotel experience. We take your experience seriously, and our hotel management will thoroughly investigate your stay. Please accept my sincerest apologies for not delivering the experience you expected. I hope you will give us another chance to show you the best of what we have to offer.Regards, David Kasprzyk, GM

4/10 – Dårlig

Nadia

Bodde her 2 netter i april 2024
Svar fra David Kasprzyk, GM den 19. mai 2024
Your feedback is certainly not reflective of the experiences we strive to create and we hope you can accept our sincerest apologies. The comfort and joy of each of our guests is a top priority for everyone on our team and we regret to learn that we fell short of providing you with a perfect experience. We only get one chance at making a wonderful first impression that reflects our legendary guest service.Regards, David Kasprzyk, GM

10/10 – Utmerket

Hamra

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra David Kasprzyk, GM den 19. mai 2024
Thank you for your glowing rating! We're delighted to hear about your memorable stay with us. Providing exceptional service is our priority, and we're thrilled to see that reflected in your feedback. We can't wait to welcome you back for another wonderful stay soon!Regards, David Kasprzyk, GM

10/10 – Utmerket

Mayra

Likte: Overnattingsstedets bygg og tilstand
Súper lindo! Limpio y buena atención.
Bodde her 1 natt i mai 2024
Svar fra David Kasprzyk, GM den 19. mai 2024
¡Estamos muy agradecidos por su increíble evaluación! Saber que nuestro servicio y producto dejaron una impresión tan positiva es realmente gratificante. Sus comentarios serán compartidos con nuestro equipo, que se esfuerza por alcanzar un nivel alto de excelencia cada día. Esperamos con entusiasmo la oportunidad de darle la bienvenida de nuevo para otra estancia extraordinaria.Saludos, David Kasprzyk, GM

8/10 – Bra

Loren

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Everything was excellent except the 2nd maid was rude and angry
Bodde her 8 netter i mai 2024
Svar fra David Kasprzyk, GM den 19. mai 2024
Thank you for your feedback following your stay with us. Your rating is instrumental in aiding us to enhance our services. It appears there were some missteps, and for that, we sincerely apologize. Our aim is to provide a welcoming, restful, and personalized guest experience. Rest assured, your feedback is critical and will be used to ensure our services always exceed expectations. We're glad that you enjoyed the rest of your stay, and we thank you for choosing our property. We hope for a future opportunity to fully demonstrate the true value and excellence of our services.Regards, David Kasprzyk, GM

6/10 – Grei

Salita

Likte: Renhold og overnattingsstedets bygg og tilstand
Was awakened by a barking dog in the room next door. The evening reception was pitiful and buffet breakfast was just ok. It’s a solid 3.
Bodde her 1 natt i mai 2024
Svar fra David Kasprzyk, GM den 19. mai 2024
We are grateful for your feedback regarding your recent stay. Your rating is crucial in assisting us to improve our service delivery. It seems there were areas that fell short of your expectations, for which we apologize. Our primary goal is to provide a friendly, comfortable, and unique experience for all our guests. Be assured that your feedback is invaluable to us and will be used for continuous improvements. Despite these issues, it's encouraging to know that the rest of your stay was enjoyable. We appreciate your choice of staying with us and we look forward to another opportunity to fully showcase the high standards of our property.Regards, David Kasprzyk, GM

10/10 – Utmerket

Norberto

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff and close to the main atracción places
Bodde her 2 netter i mai 2024
Svar fra David Kasprzyk, GM den 19. mai 2024
Your great rating and kind words mean the world to us! We're thrilled that you had a memorable stay, particularly due to the fantastic interaction with our team members. Ensuring that our guests feel valued and cared for is what we strive for, and we're pleased to see that reflected in your experience. Thank you for your feedback, and we eagerly anticipate your next visit.Regards, David Kasprzyk, GM

10/10 – Utmerket

Mingwu

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Best hotel I have ever stayed
Bodde her 3 netter i mai 2024
Svar fra David Kasprzyk, GM den 19. mai 2024
Thank you for sharing your rating with us of your recent stay at our property. I was pleased to learn that overall you enjoyed your time with us and were looked after by our outstanding team - my colleagues take such pride in delivering an exceptional level of service to all of our guests. We look forward to welcoming you again and invite you to let us know if we can assist in making your next reservation.Regards, David Kasprzyk, GM

8/10 – Bra

barbara og holbrook

Reiste med partner, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Overall I liked the hotel
Bodde her 3 netter i mai 2024
Svar fra David Kasprzyk, GM den 19. mai 2024
We truly appreciate your kind and generous rating. I am so happy to learn that the service delivered by our team not only impressed you but exceeded your expectations. Your experience sounds like perfection and we are thrilled that you had such a spectacular stay. Your compliments reassure me that we are fulfilling our mission of providing lasting memories for our guests. It is through these qualities that we continue to enjoy repeat customer loyalty and recommendation. Thanks again and we look forward to the pleasure of welcoming you back to our property very soon.Regards, David Kasprzyk, GM

10/10 – Utmerket

Deidre

Reiste med familie, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Modern property and saps opus suites. It’s in the perfect location. Walking distance to the capital one arena, White House and the Washington monument. Breaks is pretty good and is included.
Bodde her 3 netter i mai 2024
Svar fra David Kasprzyk, GM den 19. mai 2024
Thank you for your excellent rating! We're delighted to hear that you had a memorable stay with us, particularly appreciating our great location. We understand that a prime location enhances the overall guest experience, and we're thrilled that you found ours convenient. We look forward to hosting you again soon and offering you the convenience of our fantastic location.Regards, David Kasprzyk, GM

8/10 – Bra

Paula

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Free breakfast was great- saved us lots of $. About a 10 minute walk to the metro station. Great room, just needs more trash receptacles and a better thermostat.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Patricia og Spartanburg

Likte: Renhold og overnattingsstedets bygg og tilstand
Centrally located and the perfect place to stay if you like to shop. Breakfast is free and made to order omelets with a huge buffet. Two free drinks and munchies in the restaurant in the evening. Service was amazing and the staff is friendly and helpful’
Bodde her 4 netter i mai 2024
Svar fra David Kasprzyk, GM den 11. mai 2024
Thank you for your glowing rating! We're delighted to hear that you had a memorable stay with us, especially appreciating our great location. Providing a convenient and desirable setting for our guests is essential, and we're thrilled that you found our location convenient. We look forward to hosting you again soon and offering you the convenience of our prime location.Regards, David Kasprzyk, GM

8/10 – Bra

Roman

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mars 2024
Svar fra David Kasprzyk, GM den 11. mai 2024
Many thanks for your kind rating! Our ultimate aim is to provide each guest with an outstanding experience, and I'm overjoyed that we hit the mark with your stay. Your appreciation will be shared with our team, who put in the effort to create a positive and enduring impact. Your review is truly appreciated, and hosting you has been a delightful experience.Regards, David Kasprzyk, GM

8/10 – Bra

Ajay

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra David Kasprzyk, GM den 11. mai 2024
We're so thankful for your great rating! Hearing that our service and product left such a positive impression on you is truly uplifting. Your feedback will be celebrated with our team, who strive for excellence every day. We eagerly await the opportunity to welcome you back for another remarkable stay, where we will continue to exceed your expectations in every way possible!Regards, David Kasprzyk, GM

10/10 – Utmerket

Merlin

Reiste med familie
Great room great food
Bodde her 2 netter i april 2024
Svar fra David Kasprzyk, GM den 11. mai 2024
Your glowing review has made our day! We're grateful for your exceptional rating and thrilled to have exceeded your expectations. Your feedback will be relayed to our team, who will be delighted to hear about your positive experience. We eagerly anticipate the chance to host you again soon for another outstanding stay!Regards, David Kasprzyk, GM

10/10 – Utmerket

Christopher

Bodde her 6 netter i februar 2024

2/10 – Forferdelig

David

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra David Kasprzyk, GM den 11. mai 2024
Please accept our heartfelt apologies for any dissatisfaction with your recent stay. We strive to provide all our guests with exceptional experiences, and we regret that we fell short in your case. Ensuring a positive first impression is fundamental to us, and we apologize if we did not deliver on this aspect. Your feedback is important to us, and we will use it constructively to improve our services.Regards, David Kasprzyk, GM

10/10 – Utmerket

Jean Pierre og Del Mar

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Getting to the property is expensive since it's downtown but it's worth it. I haven't had a 12 hr good sleep like what i had there
Bodde her 1 natt i april 2024
Svar fra David Kasprzyk, GM den 11. mai 2024
We truly appreciate your wonderful rating! It's fantastic to hear that your stay with us was memorable. Providing top-notch service is our priority, and we're thrilled that you experienced it firsthand. Thank you once more, and we can't wait to have you back with us soon!Regards, David Kasprzyk, GM

10/10 – Utmerket

Barrien

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
This was an excellent choice to stay....convenient, friendly associates, and excellent location. I will make one recommendation: turkey option for breakfast.
Bodde her 2 netter i april 2024
Svar fra David Kasprzyk, GM den 2. mai 2024
Thank you for your remarkable rating! We're thrilled that you were completely satisfied with all aspects of our hotel. The high standards of cleanliness that we uphold and the exceptional customer service we deliver are sources of immense pride for us. Your feedback tells us we're succeeding in our mission to provide outstanding guest experiences. We eagerly await your return in the upcoming future.Regards, David Kasprzyk, GM

10/10 – Utmerket

Wayne

Bodde her 1 natt i april 2024

10/10 – Utmerket

Hannah Kyzha

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hotel staff are nice.
Bodde her 1 natt i april 2024
Svar fra David Kasprzyk, GM den 2. mai 2024
Thank you for sharing your rating with us of your recent stay at our property. I was pleased to learn that overall you enjoyed your time with us and were looked after by our outstanding team - my colleagues take such pride in delivering an exceptional level of service to all of our guests. We look forward to welcoming you again and invite you to let us know if we can assist in making your next reservation.Regards, David Kasprzyk, GM

10/10 – Utmerket

Keri

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra David Kasprzyk, GM den 2. mai 2024
It was a pleasure to host you! Our hotel exudes convenience, exemplary service and relaxation, and it’s very exciting to know that we were able to deliver a great experience. Thank you for taking time to review your visit. We hope you will stay with us again soon!Regards, David Kasprzyk, GM

10/10 – Utmerket

Susan

Likte: Renhold og overnattingsstedets bygg og tilstand
Very inviting hotel. Very close to attractions, shops and restaurants!
Bodde her 2 netter i april 2024
Svar fra David Kasprzyk, GM den 2. mai 2024
We were delighted to read your review and see much you enjoyed your time in residence with us. Our pride and joy is providing ample and enthusiastic hospitality to ensure all of our guests feel special. We will certainly let all of our team know how much you appreciated their assistance – that will make their day! Thank you again for your feedback and we look forward to your next visit!Regards, David Kasprzyk, GM

10/10 – Utmerket

Jerdonna

Reiste med familie og små barn
Likte: Overnattingsstedets bygg og tilstand
I definitely had a great experience at this hotel. The complimentary breakfast daily, indoor pool, holding luggage after checking out was definitely a plus for us. We are definitely coming back this summer
Bodde her 2 netter i april 2024
Svar fra David Kasprzyk, GM den 2. mai 2024
It brings me great joy to learn that you had a truly enjoyable experience at our hotel. Our team takes pride in providing exceptional service and ensuring that all our guests' needs are met. We are delighted to learn that their attentiveness was recognized and that you thoroughly enjoyed every aspect of your stay. Your positive feedback will be shared with our team, as they deserve commendation for their exceptional contributions towards your overall experience. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Regards, David Kasprzyk, GM

4/10 – Dårlig

ANGELO GLENN

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Housekeeping needs to remind for cleaning not by everyday schedule and no needs to call many time before they do action in single task.
Bodde her 2 netter i april 2024
Svar fra David Kasprzyk, GM den 30. apr. 2024
Your feedback after your stay with us is much appreciated. We understand the importance of your rating in helping us maintain our high levels of service. While we always strive to provide a memorable experience, we acknowledge that we may have fallen short and caused you some frustration. Our aim is to deliver a welcoming, comfortable, and customized experience, and we will use your feedback to improve our services for all our guests. Nonetheless, we're thrilled to hear that you enjoyed the rest of your stay! Thank you for choosing our property, and we hope to have another chance in the future to demonstrate our exceptional amenities and services.Regards, David Kasprzyk, GM

10/10 – Utmerket

Maria Lilian

Likte: Renhold og overnattingsstedets bygg og tilstand
Clean, nice and convenient
Bodde her 4 netter i april 2024
Svar fra David Kasprzyk, GM den 30. apr. 2024
Thank you for your superb rating! We're delighted to know that every aspect of our hotel lived up to your expectations. We put a lot of effort into ensuring our property is exceptionally clean and our service second to none. Your feedback verifies that we're succeeding in our mission to deliver unparalleled guest experiences. We eagerly look forward to your return in the not-too-distant future.Regards, David Kasprzyk, GM

10/10 – Utmerket

Gladys

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
All was good.
Bodde her 1 natt i april 2024
Svar fra David Kasprzyk, GM den 30. apr. 2024
Your outstanding rating means a lot to us! We're thrilled to hear about your memorable stay with us. Providing an exceptional level of service is our commitment, and we're glad that you experienced it during your visit. Thank you again, and we look forward to welcoming you back on your next visit.Regards, David Kasprzyk, GM

10/10 – Utmerket

Melissa

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra David Kasprzyk, GM den 30. apr. 2024
Thank you for your glowing rating! Your 5-star feedback is the ultimate testimony to our relentless pursuit of exceptional service. We are overjoyed to have lived up to your expectations and eagerly await your next visit. Be assured, our team will work tirelessly to make your future stays even more delightful and memorable.Regards, David Kasprzyk, GM