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Anmeldelser av Hampton Inn & Suites National Harbor - Alexandria Area

2.5 out of 5
Hampton Inn & Suites National Harbor - Alexandria Area
250 Waterfront St, Oxon Hill, MD

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 596 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 256 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 74 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 30 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 44 av totalt 1000 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Trevor

.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Thomas og Hampton

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love the customer service at the Hampton Inn. The staff is so accommodating.
Bodde her 1 natt i mai 2024

6/10 – Grei

Anthony

Likte ikke: Renhold
Bodde her 2 netter i mai 2024

10/10 – Utmerket

paul

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice staff
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Edgar

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Hot water was a problem. Runt the sink and the shower got cold. Also, way overpriced for what it was.
Bodde her 1 natt i mai 2024
Svar fra C den 21. mai 2024
We appreciate you staying with us! If there is ever an issue, please allow us to address it right away, as it is our goal for your entire stay to be a great one.

10/10 – Utmerket

Victoria

Bodde her 1 natt i mai 2024
Svar fra C den 21. mai 2024
Thank you for staying with us!Hope to see you again soon.

10/10 – Utmerket

Lori og Harrisburg

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, staff was professional
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Carmello

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Cee M den 21. mai 2024
Hello, thank you for taking the time to share your feedback. It is our goal to provide a great experience for our customers from beginning to end. We apologize this wasn't your experience. Please feel free to let us know in the future if there is anything we can do to make your stay more enjoyable. Looking forward to hosting you again.

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Johnrey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Ann

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was the 4th hotel we tried. Expedia let us book on the website and when we got there they were actually sold out. Huge back and force with your company wanting to repay us with room points or have the hotel directly pay us back even though they made no mistake. Ridiculous argument that did NOT need to happen. As we were searching for yet another hotel, a room opened up here and they let us stay. As we went to bed you STILL had rooms posted there as available on your site and would not take them down. Just ridiculous, shoddy service on your part. Thankfully the actual hotel came through for us. All I wanted was a good night's sleep before surgery the next morning. Expedia did NOT help.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Brice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was very clean and good space in the room.
Bodde her 3 netter i april 2024

8/10 – Bra

Sandra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable beds, staff was helpful.
Bodde her 3 netter i april 2024

8/10 – Bra

Chavon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

nancy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

6/10 – Grei

Melinda

Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Unfortunately, this property within one year ( I stayed last year) was not the same with regards to staffing, pricing, (broken elevator), room itself didn't have the fridge it used to, nor the friendliness or willingness of staff to be customer oriented! Example I got locked out of hotel because they close entry at 8 or 9 pm and you need your key card to enter. I didn't know about this so I was standing at the door banging while the front desk person looked on, waved, ignored me, stayed on phone, never came over to help me and it was unacceptable! If you don't have polite educated front desk staff, you better sell the property to a chain that can operate it correctly. This was a sad visit, because my first time was simply divine! Things can change fast in the hotel business, so I'd be very careful about this place. The manager was a temp and told me how much trouble they have finding people to work?? If that's the case, it should be taken over by a company that can run it better. The daily included breakfast is always something I enjoy and it's definitely great still!!
Bodde her 3 netter i februar 2024

8/10 – Bra

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

6/10 – Grei

Ivy

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

8/10 – Bra

Gisele

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and easy!
Bodde her 1 natt i april 2024

10/10 – Utmerket

Jossie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Phyllis

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The. National Harbor is a wonderful destination. Plenty of restaurants and the ability to walk everywhere. This hotel is very close to the convention center at the Gaylord.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Lewis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice
Bodde her 2 netter i mars 2024

10/10 – Utmerket

dan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great spot.
Bodde her 3 netter i mars 2024

8/10 – Bra

Christina

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Hotel room was perfectly fine - spacious and comfortable bed and convenient to restaurant we went to for dinner. We were not people coming from out of town but rather just having a night away from the kids for my husband's birthday. Only reason I am providing a "good" rating is because when I went to take a shower in the morning after my husband, the hot water was gone :( So I had to jump out to avoid a cold shower.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Priscilla og Rock Hill

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was good! Enjoyed the stay.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Aja

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was accomodating and the rooms and hotel was clean.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Nicole

Likte: Renhold
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Ariel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was quiet & very clean. I definitely enjoyed myself
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Donna Conley

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Nichelle

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and nice, will stay again
Bodde her 2 netter i mars 2024

8/10 – Bra

Rose

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient to our event , felt safe to walking , comfortable room
Bodde her 1 natt i mars 2024

8/10 – Bra

Meredith og Checotah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great. Excellent breakfast. Parking is right across the street.
Bodde her 1 natt i mars 2024

6/10 – Grei

Debra og Harrisonburg

Likte: Personale og service
The beds were hard, pillows were not much and the AC was extremely loud when cutting on and off (and did so often). Breakfast was fine, nothing special. The building is well maintained and we felt our room was clean. Overall, just an average stay for us.
Bodde her 2 netter i mars 2024

4/10 – Dårlig

Shavonne

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Marlene og Logan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect place to stay in the National Harbor area. Conveniently located. Lots of places to eat within walking distance. Thank you!
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Barbara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved everything about my stay!! No complaints! God willing, I will be back!!
Bodde her 2 netter i mars 2024

6/10 – Grei

Scott og Windsor

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was disappointed that I would not be refunded the extra night that had been reserved because I was leaving early due to weather at the Denver airport. This reservation was made through a Expedia and they were informed that there wouldn't be any credit. I know that this room was available to rent and that any credit given would have been more than offset by the rental of the room. I will not in good conscience recommend or rent from the Hilton group again based on this experience.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Vonda

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Dana

Bodde her 2 netter i mars 2024

4/10 – Dårlig

Marie

Forretningsreisende, Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Elevator took too long and no vending machines
Bodde her 2 netter i mars 2024

8/10 – Bra

Megan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was great about our stay and the staff was even able to check us in early which was awesome. The only real downside was that the elevators were super slow. We were constantly waiting for them and at one point only one of them was even working. Otherwise great place to stay.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Christina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean rooms, nice staff and the bed was pretty firm and uncomfortable. The best part of our stay was the delicious breakfast every morning.
Bodde her 6 netter i desember 2023

10/10 – Utmerket

anthony

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Clean comfortable room, friendly staff and great location
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Roni

Bodde her 2 netter i februar 2024

10/10 – Utmerket

luis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

6/10 – Grei

Karen og Henrico

Likte: Personale og service og fasiliteter
Likte ikke: Renhold
Top of toilet tanks not clean, corners of shower curtain moldy.
Bodde her 1 natt i februar 2024

6/10 – Grei

Melissa og Wheaton

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel facility and grounds were quite nice. The staff was wonderful. However, the notice that housekeeping would be done every two days only was not evident, but buried in the corner of the bathroom mirror. The worst thing was that since we came during a convention, we had to sign off on a waiver that said we would respect the needs of the other hotel guests and not be too noisy or disruptive. We abided by that, but I had to call the front desk five times because I could not sleep due to the guests next door screaming, playing music, guffawing and slamming their door at 11:30 pm, midnight, and 3:45 am. Although the front desk did call the room, they should have abided by the waiver and gotten those people out of there or moved them. I don't want to pay 275.00 a night to NOT sleep.
Bodde her 3 netter i februar 2024

8/10 – Bra

Richard

Bodde her 1 natt i februar 2024