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Anmeldelser av Mercure Warwickshire Walton Hall Hotel & Spa

4 out of 5
Mercure Warwickshire Walton Hall Hotel & Spa
Jubilee Drive, Wellesbourne, Warwick, England

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 303 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 385 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 152 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 95 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 65 av totalt 1000 anmeldelser." "

8,2/10

Renhold

7,8/10

Personale og service

8,2/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Bjørn Arild

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefaler sterkt
Flott sted, litt vanskelig å finne.
Bodde her 1 natt i juni 2017

8/10 – Bra

Sara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very pleasant the food service was slow though. The grounds of the hotel were lovely
Bodde her 2 netter i mai 2024
Svar fra GM den 20. mai 2024
Hi SaraMany Thanks for your review and delighted you enjoyed your stay

10/10 – Utmerket

Semera

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra GM den 9. mai 2024
Hi SemeraThank you for leaving a rating and we hope to welcome you back in the future.

10/10 – Utmerket

Thomas

Bodde her 1 natt i april 2024
Svar fra GM den 20. mai 2024
Hi ThomasMany thanks for the 5/5, pleased you enjoyed your stay

10/10 – Utmerket

Adrian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is set in lovely grounds, has a good choice of parking and communication before our stay was excellent. Staff on site were also very helpful and friendly. Our room was nice and clean although it was very warm with no obvious ventilation apart from the balcony door. The bar and restaurant were excellent although quite expensive. Fantastic location for a range of attractions nearby, we visited the British Motor Museum for the amazing Ford Mustang 60th Anniversary Celebration and Warwick Castle which is fantastic. Hotel was great and we will stay again I'm sure.
Bodde her 3 netter i april 2024
Svar fra Diane den 22. apr. 2024
Thanks very much Adrian for your lovely feedback

6/10 – Grei

Paula

Reiste med familie
Was very disappointed with the leisure facilities and despite having £100 worth of treatments in their salon, they wanted £10 per time to use the pool which was shared with children’s swimming lessons every afternoon
Bodde her 2 netter i april 2024
Svar fra Diane den 15. apr. 2024
Thankyou Paula for your feedback

8/10 – Bra

paula

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall good location, good accommodation, good food a bit pricey, ideal for those who want to get away. Cons Out in the sticks a good distance to get to other local shops .No street lights Our building the accommodation we stay in we had to go outside to get to the main area for our breakfast and dinner.
Bodde her 2 netter i april 2024
Svar fra Diane den 10. apr. 2024
Thankyou Paula,Good to see you enjoyed your stay!

6/10 – Grei

Precious

Reiste med familie
Likte: Renhold og fasiliteter
Beautiful settings and views. Nice and helpful staff - service was good. Lots of parking areas and walking grounds. Room clean, warm and cozy. Limited and average Menu Small and limited spar areas. Lots of linen packs left on the floor flowing from what appeared like an opened overflowing linen room and linen trolleys left by the entrance and right in front of our room - not a pretty site every time walking in and out.
Bodde her 1 natt i mars 2024
Svar fra GM den 6. apr. 2024
Thankyou for your feedback

10/10 – Utmerket

Gaynor

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful room and excellent location
Bodde her 2 netter i mars 2024
Svar fra Diane den 22. mars 2024
Thankyou Gaynor,We are delighted you enjoyed such a lovely stay with us.I hope we can welcome you back again very soon,Wishing you a wonderful weekend,Best,Diane

10/10 – Utmerket

Chloe

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A very calm and relaxing atmosphere. The leisure facilities were very good and I appreciated the free use of towels, and being able to continue using the facilities after checkout. However, there was nowhere in my room to dry swimming kit to be able to use it the next day.
Bodde her 2 netter i mars 2024
Svar fra Antonio den 8. mars 2024
Dear Choe, thank you for your review and feedback. i am pleased to read that you enjoyed your stay with us and the overall facilities, we appreciate your comments and we are looming forward to welcoming you back soon.Kind regardsAntonio

8/10 – Bra

Spencer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We only stayed the one night but it was very good. We certainly would have no hesitation in staying there again. Swimming pool and gym were excellent. Room was large, comfortable and clean. Staff are polite and friendly. Breakfast was good and parking was very easy.
Bodde her 1 natt i februar 2024
Svar fra Antonio den 28. feb. 2024
dear Spencer, thank you for your review and kind feedback. I am pleased to read that overall you enjoyed your stay with us and you had the opportunity to explore the facilities. Once again thankyou and we are looking forward to welcoming you back in the near future.Kind regardsAntonio

2/10 – Forferdelig

Nicole

Bodde her 1 natt i februar 2024
Svar fra Antonio den 28. feb. 2024
Dear Nicole, thank you for staying with us. Feedback are important to us to improve or maintain our level of service. I am sorry if on this occasion we did not meet your expectation and we truly hope to have the opportunity to welcoming you back in the future.Kind regardsAntonio

8/10 – Bra

peter

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good location, and the old hall is certainly worth a look around. Food on an evening was ok but bar drinks are a touch expensive. Room warm clean and comfortable with a view towards the woods.
Bodde her 2 netter i februar 2024
Svar fra Antonio den 28. feb. 2024
Dear Peter, thank you for your review and feedback. I am pleased to read that overall you enjoyed your stay with us and we looking forward to welcoming you back in the near future.Kind regardsAntonio

10/10 – Utmerket

Christine

Bodde her 1 natt i februar 2024
Svar fra Antonio den 23. feb. 2024
Dear Christine, thank you for staying with us and we appreciate your business, once again thank you and we looking forward to welcoming you back soon.Kind regardAntonio

8/10 – Bra

Mark

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Rooms were tired and shabby with broken fittings. Patches were muddy and flooded. A very very disappointing experience
Bodde her 1 natt i februar 2024
Svar fra Antonio den 23. feb. 2024
Dear Mark, thank you for your review. I am sorry to read that some aspect of your visit did not meet your expectations. Please accept our apologies for any inconvenience caused on this occasion and we truly hope to have the opportunity to welcoming you back in the near future.Kind regardsAntonio

8/10 – Bra

Hill

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel room was nice clean and comfortable, food was good. Spa was booked up all weekend which was a shame as we were hoping for a bit of pampering
Bodde her 2 netter i februar 2024
Svar fra Antonio den 19. feb. 2024
Dear Hill, thank you for your review and feedback. I am pleased to read that you enjoyed your stay with us. I am pleased to read your positive comments which I have shared with the relevant head of department, they would also like to thank you and we all looking forward to welcoming you back soon.Kind regardsAntonio

10/10 – Utmerket

JULIANNA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely amazing place to spend a quality time for relaxing. The staff are very friendly and helpful. Definitely I'll come back again.
Bodde her 1 natt i februar 2024
Svar fra Antonio den 19. feb. 2024
Dear Juliana, thank you for your review and kind feedback. I am pleased to read that overall you enjoyed your stay with us and that the team looked after you, we are looking forward to welcoming you back in the near future.Kind regardsAntonio

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Not what you pay for
Nice location but the few issues which just didn’t make the stay great, firstly the phone lines NEVER worked, couldn't get in touch with room service or front desk. Power cut so swimming pools couldn’t be used. The tv only half the channels worked. When paying £300 for 2 nights you expect abit more. The staff in the restaurant were great and very helpful. Shame really
Bodde her 2 netter i februar 2024
Svar fra Antonio den 19. feb. 2024
Dear Guest, thank you for your review and feedback. I am sorry to read that some aspect of you visit did not meet your expectations and rest assured that I have shared your comments with the relevant team for them to investigate and action. Once again thank you and we truly hope to have the opportunity to welcoming you back in the near future.Kind regardsAntonio

10/10 – Utmerket

Lyndon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Antonio den 19. feb. 2024
Dear Lyndon thank you for staying with us and for the score of 10, we are pleased that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind regardsAntonio

8/10 – Bra

Dawn

Forretningsreisende
Likte: Romkomfort
Huge sprawling hotel - needs better signage
This is quite a difficult hotel to review. We arrived in torrential rain - the hotel has a very long approach road which was mostly underwater. Not flooded but concealed. The water hid the speed bumps which came as a shock in a heavily loaded van. I think these could be painted white and the road better drained. However, the hotel has signage, which is not lit. We, and other guests, could not find the reception. This is probably ok on a summer evening but in the dark, with torrential rain, it requires improvement. When we made it inside the hotel there was no signage to reception. But, having finally found reception the reception area was recently refurbished, the staff brilliant, and understanding of our inability to navigate. Staff on the bar were great but restaurant lead was rude and unhelpful. He told us as we hadn’t booked or prepaid, we couldn’t have a table. In a half empty restaurant. Fortunately a fellow guest offered us his table. Bar staff were lovely. The site is huge, some new rooms, some older. Ours was a fantastic design but marked by signs of mould. But maybe just in need of a refresh. The receptionist told us a lot of maintenance takes place at this time of year. We were disappointed that the TV didn’t work, due to signal problems. But we had ipad with us so used that. The hotel is made up of many areas, all with their own parking, so I would suggest navigating to Reception before choosing a parking space and unloading your luggage.
Bodde her 1 natt i februar 2024
Svar fra Antonio den 14. feb. 2024
Dear Dawn, thank you for your review and constructive feedback. I am pleased to read that overall you enjoyed your visit, feedback are important to us, It is vitally important that I hear where we are getting it right and where we can also focus our attention to improve on service and guests satisfaction. I have shared your comments with the relevant head of department for the to investigate and action. We are sorry for any inconvenience caused for some of the issues you mentioned. Once again thank you and we are looking forward to welcoming you back in the near future.Kind regardsAntonio

6/10 – Grei

Danny

Bodde her 1 natt i februar 2024
Svar fra Antonio den 14. feb. 2024
Dear Danny, thank you for staying with us, we hope that you enjoyed your visit and we looking forward to welcoming you back in the near future.Kind regardsAntonio

6/10 – Grei

james

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
beds very poor, rooms very basic
Bodde her 2 netter i februar 2024
Svar fra Antonio den 12. feb. 2024
Dear James, thank you for your review review. I am sorry to read your comments, I will ask the relevant head of department to investigate your comments in regards to the bed, we are sorry for any inconvenience caused and we truly hope to have the opportunity to welcoming you back in the near future.Kind regardsAntonio

10/10 – Utmerket

Shirley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Antonio den 5. feb. 2024
Dear Shirley, thank you for your review and giving us a score of 10 out of 10, we appreciate it.Once again thank you and we looking forward to welcoming you back soon.Kind regardsAntonio

8/10 – Bra

Orazio

Forretningsreisende
Likte: Renhold og fasiliteter
Was a quick stay over. Bedrooms was nice and comfy and nice choice of breakfast choice.
Bodde her 1 natt i januar 2024
Svar fra Antonio den 29. jan. 2024
Dear Orazio, thank you for your review and comments. I am pleased to read that you enjoyed you stay and we looking forward to welcoming you back in the near future.Kind regardsAntonio

10/10 – Utmerket

Andrew

Bodde her 1 natt i januar 2024
Svar fra Antonio den 29. jan. 2024
Dear Andrew, thank you for your review and for staying with us. we really appreciate your business and we looking forward to welcoming you back in the near future.Kind regardsAntonio

10/10 – Utmerket

Martin

Bodde her 1 natt i januar 2024
Svar fra Antonio den 12. jan. 2024
Dear Martin, thank you for staying with us and for your review. Thank you also for the score of 10 out of 10 we appreciate it and we looking forward to welcoming you back soon.Kind regardsAntonio

8/10 – Bra

Colman

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely Hotel.
Nice relaxing break with family. Beautiful location.
Bodde her 3 netter i januar 2024
Svar fra Antonio den 12. jan. 2024
Dear Coleman, thank you for staying with us and for your review. I am pleased to read that overall you enjoyed your stay and we are looking forward to welcoming you back in the near future.Kind regardsAntonio

6/10 – Grei

Rach

Bodde her 2 netter i desember 2023
Svar fra Antonio den 5. feb. 2024
Dear Rach, thank you for staying with us, I am sorry to see the score of 6 out of 10. Feedback are important to us to improve or maintain our service delivery standards, if you like to let us know were we can improve we would be greatly appreciate it.Once again thank you and we looking forward to welcoming you back soon.Kind regardsAntonio

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Good spa
I booked a King Suite which was very run down and cold. The room needs better heating to provide comfort in winter. I stayed during very windy weather meaning the windows rattled all night. I did however have a spa treatment which was wonderful.
Bodde her 1 natt i desember 2023
Svar fra Antonio den 29. des. 2023
Dear Guest, thank you for your review and feedback. I am sorry to read that some aspect of your stay did not meet your expectations on this occasion, I have shared your your comments with the relevant head of department and they would alos like to be associated with my apologies. Once again thank you and we truly hope to have the opportunity to welcoming you back in the future.Kind regardsAntonio

10/10 – Utmerket

Kristina

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I was impressed and excited highly recommend thank you so much… ☺️
Bodde her 1 natt i desember 2023
Svar fra Antonio den 29. des. 2023
Dear Kristina, thank you so much for your review and kind comments. I am pleased to read that you enjoyed your visit and we looking forward to welcoming you back soon.Kind regardsAntonio

8/10 – Bra

Benjamin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was pretty good, but a bit misleading, you are not staying in the beautiful fancy building displayed in the advertising. You're staying in a different building, that feels more like a hospital or something. Rooms were fine..
Bodde her 2 netter i desember 2023
Svar fra Antonio den 29. des. 2023
Dear Benjamin, thank you for your review and feedback. I am sorry to read your comments in regards to the location of your room, rooms are allocated based on the type booked, I am sorry if you feel disappointed and I truly hope this will not deter you using the hotel in the future.Once again thank you and we are looking forward to welcoming you back soon.Kind regardsAntonio

8/10 – Bra

Andrea

Reiste med en gruppe
Lovely hotel with friendly staff and a good buffet breakfast. The only niggle was that the bedside lamps did not work in my room.
Bodde her 2 netter i desember 2023
Svar fra Antonio den 29. des. 2023
Dear Andrea, thank you for your review and feedback. Please accept my apologies for the bedside light not working, I truly hope this was not to much of an inconvenience. We really appreciate you staying with us and are pleased that overall you enjoyed your visit and we looking forward to welcoming you back soon.Kind regardsAntonio

10/10 – Utmerket

Ashley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Really nice stay
Lovely hotel and facilities, as well as friendly staff. Would come back again for sure !!
Bodde her 1 natt i desember 2023
Svar fra Antonio den 29. des. 2023
Dear AshleyThank you for your review and kind comments. We are pleased to read that you enjoyed your stay and the facilities and we are looking forward to welcoming you back soon.Kind regardsAntonio

10/10 – Utmerket

JO

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Another Great Christmas Party. See you in 2024
From year to year I book a Christmas joiner party. Booking handled well by Tiana. Rooms and breakfast were fantastic for our overnight stay. Stefan looked after my party so well on the evening and was an absolute star. Thank you so much.
Bodde her 1 natt i desember 2023
Svar fra Antonio den 29. des. 2023
Dear JoThank you for your review and for choosing once again Walton Hall for your event. We are pleased to read that you enjoyed your stay and the party and we looking forward to welcoming you back in the near future.Kind regardsAntonio

10/10 – Utmerket

JO

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing Christmas Party As Always. See You In 2024
Tiana organised my annual friends and family joiner party. Great job. Rooms were amazing, we upgraded to the old hall, breath taking! Stefan greeted us on the 15th December. He was so attentive to everyone and my guests were made to feel very special all night. Stefan is a new member of staff and an absolute boon to Walton Hall… fantastic manager material!
Bodde her 1 natt i desember 2023
Svar fra Antonio den 18. des. 2023
dear Jo, once again thank you for your review and indeed for your kind feedback about the stay, the experience and the team especially Tiana. We really appreciate you choosing us and we looking forward to welcoming you back soon.

10/10 – Utmerket

JO

Bodde her 1 natt i desember 2023
Svar fra Antonio den 18. des. 2023
Dear Jo, thank you for your review and staying with us. we are pleased that you enjoyed your visit and we looking forward to welcoming you back soon.Kind regardsAntonio

10/10 – Utmerket

Christine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Antonio den 18. des. 2023
Dear Christine, thank you for your review and staying with us. We looking forward to welcoming you back soon.Kind regardsAntonio

4/10 – Dårlig

Anjie

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We were put into an apartment as they didn’t have a room available with walk in shower as requested & previously confirmed. It was cold & smelt damp & didn’t have a walk in shower. We ordered room service & it was cold. We asked for heaters & didn’t get any - having to sit with towels over us to keep warm. Complained & are still waiting to hear from the hotel
Bodde her 1 natt i desember 2023
Svar fra Antonio den 18. des. 2023
Dear Anjie, Many thanks for providing feedback following your stay with us. It is vitally important that I hear where we are getting it right and where we can also focus our attention to improve on service and guest satisfaction. I am sorry to learn that some aspects of your stay did not meet your expectations. Please be assured this is not indicative of the usually high standards of hospitality we would wish to offer and I am only sorry your stay was marred by these shortfalls. Once again thank you for your comments and I do hope that we might have the pleasure of welcoming you back to the hotel on future occasions.Yours sincerelyAntonio

10/10 – Utmerket

Sarah

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
I was really pleasantly surprised how lovely modern and well presented the hotel is. Our room was really spacious as well. Would definitely recommend!
Bodde her 1 natt i desember 2023
Svar fra Antonio den 11. des. 2023
Dear Sarah, thank you so much for your review and feedback, I am pleased to read that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind regardsAntonio

2/10 – Forferdelig

Lee

Forretningsreisende
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not an hotel i would stay again very noisy and people smoking
Bodde her 1 natt i desember 2023
Svar fra Antonio den 9. des. 2023
Dear Lee, thankyou for your review. I am sorry to read that some aspect of your visit did not meet your expectations, please accept my apologies for any inconvenience caused and I truly hope to have another opportunity to welcoming you back in the future. Kind regardsAntonio

6/10 – Grei

Marie

Likte: Personale og service
Disappointing
We arrived after visiting Warwick Castle for the Christmas illuminations which was amazing. We initially drove past the turn off as the road is dark and the sign isn’t illuminated. We parked and checked in only to be told we needed to get back in the car and drive to the main house. Check in member of staff wasn’t particularly helpful or interested!!!! When we got to the main house there was a function on and we had to walk through the reception drinks to get to our room. We’d booked a superior double and the condition of the room and general neglect of what us a beautiful property was disappointing. Communal areas are messy and seem really uncared for. We woke on Saturday to minus 4 degrees and eagerly set out for breakfast in the orangery assuming it would be in the actual building or signposted. We wandered aimlessly around the house which by now was deserted until we came across another guest in the same situation. A kind cleaner then showed us the way. I’m shocked the details weren’t given to us at check in as it was freezing wandering around. When we found it breakfast is average at best. One coffee Machine working for the whole restaurant. When we returned that evening again in the freezing cold our key cards weren’t working so again to reception. Saturday evening was nice good food lovely waiting staff but a long delay for mains. On the whole this place looks sad and tired in many areas.
Bodde her 2 netter i desember 2023
Svar fra Antonio den 5. des. 2023
Dear Marie, Many thanks for providing feedback following your stay with us. It is vitally important that I hear where we are getting it right and where we can also focus our attention to improve on service and guest satisfaction. I am sorry to learn that some aspects of your stay did not meet your expectations. Please be assured this is not indicative of the usually high standards of hospitality we would wish to offer and I am only sorry your stay was marred by these shortfalls.Please be assured I have discussed your feedback in detail with both the Restaurant Manager and Reception Manager, both of whom would like to be associated with this apology. Both have committed to reviewing service standards with their respective teams in order to ensure that similar feedback is not received in the future. Once again thank you for your feedback and I truly hope to have the opportunity to welcoming you back in the future.Kind regardsAntonio

2/10 – Forferdelig

stephen

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Poor room with 3 portable electric heaters requiring me to be moved room as still exceptionally cold , faulty bathroom in new room
Bodde her 1 natt i november 2023
Svar fra Antonio den 1. des. 2023
Dear Stephen, Thank you very much for your review of our hotel. We appreciate your comments and we will make efforts to ensure your next stay with us will be a more enjoyable experience. I apologize for the inconveniences you encountered on this occasion and we truly hope to have the opportunity to welcoming you back soon.Kind regardsAntonio

4/10 – Dårlig

Llewelyn

Likte ikke: Overnattingsstedets bygg og tilstand
Bit of a con. Nothing in the old house. Should advertise pics of the actual accommodation
Bodde her 3 netter i november 2023
Svar fra Antonio den 1. des. 2023
Dear Llewelyn,Thank you for your feedback regarding your recent stay with us. I apologize for the issues that you have noted, and I will take steps to correct those problems.I am sorry to read that you felt mislead adn I have asked the relevant department to review your comments. We truly hope to have the opportunity to welcoming you back in the near future.Kind regardsAntonio

6/10 – Grei

Mike

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i november 2023
Svar fra Antonio den 1. des. 2023
Dear Mike,Thank you for your review, we hope you enjoyed your visit and we looking forward to welcoming you back in the near future.Kind regardsAntonio

8/10 – Bra

Natashya

Likte: Renhold
Bodde her 1 natt i november 2023
Svar fra Antonio den 21. nov. 2023
Dear Natasha, thank you for your review and staying with us. I am pleased that overall you enjoyed your stay with us and we are looking forward to welcoming you back in the near future.Kind regardsAntonio

6/10 – Grei

Dean

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Avoid this place until improvements are implemente
On arrival found our room really cold, stating on the thermostat was 16*c! Tried to adjust temperature but only blowing cool air. Asked reception for help and was given a small portable heater. Took all day to raise the temperature to 20*c. I can’t believe that you could arrive at this venue and find your room too cold to stay in. Breakfast seemed more limited than before, a full cooked breakfast was only warm
Bodde her 2 netter i november 2023
Svar fra Antonio den 13. nov. 2023
Dear Dean, thank you for your review and feedback. I am sorry to read that some aspect of your visit did not meet your expectations. I have shared your comments with the relevant head of department for them to investigate and action, they would also like to be associated with my apologies. It is only with feedback that we improve our standards and I am sorry that on this occasion there were some shortfall. We truly hope to have the opportunity to welcoming you back in the near future.Kind regardsAntonio

10/10 – Utmerket

Dermot

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Relaxing environment
Relaxing environment, good towns close by
Bodde her 2 netter i oktober 2023
Svar fra Antonio den 31. okt. 2023
Dear Dermot, thank you for your review and feedback. Thank you for staying with us and we are pleased that you enjoyed your visit. We looking forward to welcoming you back in the near future.Kind regardsAntonio

8/10 – Bra

mark

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Country hotel with lovely grounds. Spread out with outside walk to get to bar / restaurant area (take an umbrella).
Bodde her 2 netter i oktober 2023
Svar fra Antonio den 31. okt. 2023
Dear Mark, thank you for your review and feedback. I am pleased to read that you enjoyed your stay with us and had the opportunity to explore the facilities. We looking forward to welcoming you back in the near future.Kind regardsAntonio

10/10 – Utmerket

David

Bodde her 1 natt i oktober 2023
Svar fra Antonio den 25. okt. 2023
Dear David, thank you for your review score of 10 and thank you for staying with us. We are looking forward to welcoming you back in the near future.Kind regardsAntonio

8/10 – Bra

Saurabh

Likte: Renhold og personale og service
Likte ikke: Romkomfort
Good for a short break
Very nice staff and nice facilities. However, two things: (A) I would not book again because I’m not a fan of having a bedroom in a building, which was separate from (1) the restaurant (for breakfast) and also (2) the fitness centre - to go to these two places we had to walk outdoor in the cold! (B) The hotel is in the middle of nowhere so be prepared to eat and drink only what they provide unless you want to drive 20 minutes to a decent restaurant in Stratford upon Avon.
Bodde her 3 netter i oktober 2023
Svar fra Antonio den 25. okt. 2023
Dear Saurabh, thank you for your review and feedback. am pleased that overall you enjoyed your stay with us. I hope to have the opportunity to welcoming you back in the future, we have rooms located in the main building , close to the main amenities, such as the bar, restaurant and reception, let us know in future and we will be happy to allocate you a room close to this facilities. Once again thank you and we are looking forward to welcoming you back in the near future.Kind regardsAntonio