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Anmeldelser av Warrington Fir Grove Hotel, Sure Hotel Collection by BW

3 out of 5
Warrington Fir Grove Hotel, Sure Hotel Collection by BW
Knutsford Old Road, Grappenhall, Warrington, England

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 113 av totalt 358 anmeldelser." "
Rangering på 8 − Bra. 142 av totalt 358 anmeldelser." "
Rangering på 6 − Grei. 55 av totalt 358 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 358 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 358 anmeldelser." "

8,0/10

Renhold

8,2/10

Personale og service

7,0/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Sara

Reiste med familie
Bodde her 4 netter i februar 2020

8/10 – Bra

Karen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I would give this Hotel 5 stars as we took our dog
The room was small but for one night it was very nice and clean, plus we took our little dogs so very 😁
Bodde her 1 natt i oktober 2022

10/10 – Utmerket

Ana

Bodde her 1 natt i oktober 2022

8/10 – Bra

Derek og Glasgow

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was very warm
Bodde her 1 natt i oktober 2022

6/10 – Grei

LYNDA

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Main corridor areas old tired decor. Initially we’re not allocated our booked room upgrades and had to stand our ground with receptionist. 2nd day our rooms not cleaned. Breakfast good and room upgrade a must as standard rooms are tired and basic. Ok for a 3 star - however we chose it only because it was near to our family for visiting.
Bodde her 3 netter i oktober 2022

10/10 – Utmerket

Andy

Bodde her 1 natt i oktober 2022

4/10 – Dårlig

Joseph

Bodde her 1 natt i september 2022

10/10 – Utmerket

Saibah

Bodde her 1 natt i september 2022

8/10 – Bra

Huw

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2022

6/10 – Grei

Anisa

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2022

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Friendly staff but not a pleasant stay
The staff were nice and delivered my food to my room despite there being no room service. However this was due to the phone not working. Room not very clean, lots of dust on bathroom fan, bed head board smelt musty, stains and specks of things on bedsheets and towels. Long wait to be served when checking in.
Bodde her 1 natt i september 2022

8/10 – Bra

Huw

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2022

10/10 – Utmerket

Alan

Bodde her 1 natt i september 2022

8/10 – Bra

Yvonne

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold
Wedding stay
My Friend and I stayed at the Fir Grove Hotel for a friends wedding. The check in was fast and efficient. Our room was dated and needed decorating. The carpet had various stains on it and it needed a dust. The room overlooked the rear of the property. Our view consisted of an extraction system and a dirty nappy which had obviously been thrown out of the window.
Bodde her 2 netter i september 2022

10/10 – Utmerket

Paul

Bodde her 1 natt i september 2022

10/10 – Utmerket

Martin

Likte: Overnattingsstedets bygg og tilstand
Wedding party
Had our wedding reception here staff were excellent even running my wife to the registry office when the taxi failed to show up we and our guests were very well looked after loved the breakfast too
Bodde her 2 netter i september 2022

10/10 – Utmerket

Anthony

Bodde her 1 natt i august 2022

8/10 – Bra

Rob

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quiet decent location
Quiet decent location
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Chelsea

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
There is a really lovely girl who works on the reception (blonde) she’s so kind and welcoming!! Should be credited she’s so kind
Bodde her 1 natt i august 2022

10/10 – Utmerket

Michelle

Bodde her 1 natt i august 2022

8/10 – Bra

Mark

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Decent hotel if a bit overpriced
We were slightly cautious about staying here after reading alot of the recent reviews but we can definitely say we were pleasantly surprised. The hotel is nice and clean, the staff were excellent and helpful and the room was large with a comfortable bed, we have no complaints other than maybe the cost. It is rather expensive considering it's a bit dated, but other than that, we couldn't see why there had been so many pad reviews.
Bodde her 1 natt i august 2022

8/10 – Bra

Raymond

Reiste med familie
Likte: Personale og service og romkomfort
Nice but could try harder
Nice hotel in good area... bit tired and worn but understandable with last few years of covid... missed rubbish left in room from previous guests... breakfast good .... will go back when in area
Bodde her 1 natt i august 2022

8/10 – Bra

Nascimento

Bodde her 1 natt i august 2022

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2022

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Good apart from the condition of the rooms.
After driving all day to get here the first room i was given the TV didnt work so was moved to a different room of which the bed was broken and the mattress was so old and work it was like laying on a rug. Thw 3rd room was okay however was run down im areas and still had a broken bed. The staff are friendly and happy to help and the food was okay too.
Bodde her 3 netter i juli 2022

6/10 – Grei

Richard

Forretningsreisende
Likte: Personale og service og romkomfort
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Dee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good food
Had risotto and salmon which was the best hotel food I’ve had - it was brill. Breakfast was good.
Bodde her 1 natt i juli 2022

6/10 – Grei

Peter

Bodde her 1 natt i juli 2022

10/10 – Utmerket

Anna-Louise

Bodde her 1 natt i juli 2022

8/10 – Bra

Andrew

Bodde her 2 netter i juni 2022

4/10 – Dårlig

Nathan

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Too busy with wedding, room not ready at 8.30pm
Staff rushed off feet due to wedding Nobody to check us in. When they did,btwin room we had paid upgrade for in advance, wasn't even ready, made it sound as if it was our fault!
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Peter

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good location - quiet area.
Bodde her 1 natt i juni 2022

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Personale og service
Likte ikke: Romkomfort
It is ok, but definitely overpriced for ok!!
It was ok, with some good and not so good parts. Cleanliness is fine and to a reasonable standard, a few corners of rooms and skirting could do with some attention. Parking is free and we had no problem getting a space. We had issue with curtains not closing which was fixed quickly, I'd say within 10mins of reporting it. Ate at the restaurant once, husband's meal, a burger and chips was good, my pizza didn't arrive until he was nearly finished his meal, and that was after I told him to start eating before his meal got cold, after the long wait I was surprised to be given a Chicago town frozen pizza with cherry tomatoes added and charged £13.95 for it!! The worse part of the stay was the heating was on upstairs, it was the hottest day of year so far (30 degrees) which made sleeping near impossible. When we asked staff about it the following day we were told the hotel have to have the heating on for the hot water otherwise there wouldn't be any, thank goodness the temperature dropped the following day for our second night. Staff are all helpful and friendly.
Bodde her 2 netter i juni 2022

10/10 – Utmerket

Andrew

Bodde her 1 natt i juni 2022

6/10 – Grei

David

Forretningsreisende
Likte: Renhold og personale og service
Underwhelmed
Quite an underwhelming room due to its bijou dimensions and dated facilities
Bodde her 1 natt i juni 2022

6/10 – Grei

MARK

Forretningsreisende
Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Value for money comfy rooms
Staff were great but the hotel was a little tired looking
Bodde her 1 natt i juni 2022

8/10 – Bra

Chun Wa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i juni 2022

6/10 – Grei

Akiko

Reiste med partner
Room was really dark. No natural light due to small window in Room 51. Clean but not worth the price of £130.
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Melanie

Bodde her 1 natt i mai 2022

2/10 – Forferdelig

Iain

Bodde her 1 natt i mai 2022

10/10 – Utmerket

Carl

Bodde her 1 natt i mai 2022

8/10 – Bra

Joanne

Bodde her 1 natt i mai 2022

8/10 – Bra

Martin

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Romkomfort
Amazing staff.
Amazing staff. Nothing was too much trouble. Corridors and room were really hot. Room decor wasn't the best and beds not the comfiest.
Bodde her 2 netter i april 2022

10/10 – Utmerket

Fiona

Bodde her 2 netter i april 2022

2/10 – Forferdelig

Gail

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
No restaurant open
Bodde her 1 natt i april 2022
Svar fra Warrington firgrove den 14. apr. 2022
we do apologies for the restaurant not being open, hope the rest of your stay was all okay, hope next time we can make your stay better

6/10 – Grei

Chris

Bodde her 2 netter i april 2022

10/10 – Utmerket

Rachel

Bodde her 1 natt i april 2022
Svar fra Warrington firgrove den 14. apr. 2022
Thankyou for your reviews glad you had a god stay hope to see you again soon

6/10 – Grei

Blair

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
No frills disappointing hotel
The hotel is tired looking. I arrived at 9pm on a Friday night, I was told the restaurant closed at 9pm despite the website saying there was room service, I was advised there wasn’t. The room was the smallest room I have stayed in ever. The website I had seen said rooms had baths, it was just a shower. The room was clean but tiny. The bed was so uncomfortable. The check in is a bit confusing as it’s also a bar. Which was unfortunate as there was a wedding on when I needed to speak to the reception and people were also understandably getting drinks. My room key randomly stopped working and I had to go down to the bar/checkin desk multiple times to get it fixed. The girls behind the bar/desk were polite and friendly. There was a man who I assume was some kind of manager who was quite rude when talking to staff and disinterested when talking to customers. I checked out early I didn’t fancy a second night here. It’s very much a tired hotel with no frills at all. If you simply want a bed and you’re not fussy about anything else you’d be fine. Personally I wouldn’t stay here again but it was clean.
Bodde her 2 netter i april 2022
Svar fra Warrington firgrove den 14. apr. 2022
we are sorry to hear your stay wasn't as you expected, and we do apologies,we hope next time your stay is as what you expected. we will take your comments into consideration, many thanks

6/10 – Grei

Paul

Reiste med familie
Bodde her 1 natt i april 2022

4/10 – Dårlig

IMPACT PEOPLE

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Poor
Check in was a nightmare they couldn’t locate our booking so we had to wait to get checked in. Booked a suite so when finally checked in we were given a standard room. Not a great start. A four poster bed in a room is not a suite this room is small and compact - but the bathroom is a good size but still not a suite. Hotel not allowed to book taxis !! Find that odd as well as you can’t charge to your room. !!! Breakfast - well what can I say - unreal. Chaffing dishes allowed to run to zero food no bread for toast - clearly short staffed but a ridiculous service without an apology Basil fawlty is Rocco forte compared to this. Nice refurbishment but service to match is non existent.
Bodde her 1 natt i april 2022