Hoteller i Walton

«The room could have been cleaner. The ac worked well but needs to be clean. My daughter and I both had a reaction to the room air. The beds were very comfortable. Overall it was an ok stay. The staff were excellent and seemed to like their jobs. »

«Everything was great »

«Great»

«.»

«Very clean and maintained»

«A little confusing as to where to go to check in »

«Breakfast was very good, the gentleman serving food was nice, employees were great especially Kpatrick. Except we still haven't received our deposit back yet.»

«I stayed here after an assault, and despite my situation, they weren't even willing to extend my check out time by an hour. The family that runs this place isnt at all empathetic or even flexible.»

«Tara ( front desk) and Rebecca ( in charge of breakfast and the room in which it’s served) were the most outstanding, efficient, kind workers I ever encountered in a hotel. I was welcomed with a cold drink and snack and a smile after a long trip. Rebecca prepared the best free breakfast any hotel has ever offered. She was always in motion, keeping the dishes filled and the room spotless. I was a bit disappointed that after 3 days ( left on the fourth), there was no maid service.This despite a ...

«great service»

«The Marriott was serviceable but the room lacked extra blankets, no microwave in the room, and they were short staffed in the cleaning department. I was informed by a letter shoved under the door that room cleaning was unavailable.»

«I think it was circumstantial, but there was a group in the hotel that made my stay very unpleasant. Shared spaces were dominated by this group and they were generally rude. I was enroute to another city and have always enjoyed stopping in Charleston and staying at this hotel. However, this time was simply awful. I wasn't able to take advantage of the amenities, especially breakfast, so I just left as soon as I got up the next morning. Room was fine, clean, but my experience other than that ...

«Sink was broken and tub had cracks in it. TV was old and not up to date, phone in room did not work. Hotel is not easy to find with google maps. They charged another 50.00 refundable fee for room damages on top of the 71.00 for the night. The room was not worth 71.00. Staff was friendly but area is not a great area. Lot of nosie and stomping upstairs and barely sleep.»

«Took 3 staff members, 2 hours to find my reservation, which was booked through the Home Office website. Parking is a joke. They took what used to be guest parking in the front and made the whole area very expensive valet parking. When you want your car the valet walks a few feet to get it, if you used self parking you have to walk a block and a half. Customer centered thinking suggests it should be the other way around. I met two couples in the elevator who were issued keys to rooms that were ...

«Was hard to find the entrance, two difference hotel check in’s at one desk was confusing, rooms were drab and outdated »

«Comfortable and clean suite, good beds, plenty of parking. But disappointingly no mask policy enforced, for staff nor guests, in the middle of a surging pandemic and in a state with low vaccination rates. Also, no breakfast served in the hotel on weekends.»

«Nice breakfast selection. Let's welcome»