Hoteller i Øvre Grand Lagoon

«Had a great stay. Would stay again»

«Our room had NOT been cleaned! We got 2 rooms, they separated our rooms so my husband and I separated and he took 3 and I took 3 we all ended up in one room bc our rooms was so dirty! Front desk lady was helpful she took my photos and said she would request refund but none had been refunded»

«I have a really good stay everything was great thank you so much for the service»

«Very nice and clean rooms. Great communication. Very friendly staff. Anytime I called and needed assistance, it was immediately taken care of. A+++ rating property. Only problem I had was it was too far out from restaurants and stores. We had to drive 12-15 miles to get to a restaurant or shopping store and attractions.»

«The bathroom was clean. However the bed sheets when I came I had to ask for them to be changed because it was obviously dirty. When I laid down on the bed a roach crawled on my arm. The a/c unit was dirty and had water leaking and mold. The room had a mildew smell and I spotted two more roaches in the room. The staff were great and they tried to help as best as they can but that whole hotel needs renovation and needs to be updated because even the carpets in the hallways were dirty and had a lot ...

«I didnt like the idea that you had to pay for parking. Also the water stopped working for hours at a terrible time. It was just not a good experience.»

«Checked in and walked into room. Room looks nothing like pictures online. The place stunk and was nasty. Burn holes on blanket, not sure sheets had ever been changed. Was in room less than 2 minutes before deciding to leave. Went back to front desk and told attendant that we couldn’t stay in this nasty place. She informed me there would not be a return. I told her rooms looked nothing like online. She just shrugged her shoulders. I just chalked it up to lesson learned and hopefully through this ...

«I wish I would have known about the construction prior to booking. Overall the property was well maintained and the staff was friendly.»

«The property is old and the room are okay but I didn't appreciate how Expedia falsely advertised that it had connecting room and charged so much for that and we ended up with just one room. Never booking anything from Expedia. False advertisement»

«I went for a solo trip to Panama City Beach for the weekend, I booked the weekend here and overall it was great. The staff was nice and helpful, parking was very convenient, amenities was really good. The room was great, but my only concern was it was hair on floor in the bathroom before I came to stay from a previous guest. Overall, my stay was wonderful. I had no problems. I'll definitely book here again.»

«Second time staying, Great hotel.»

«A very nice place. Convenient with an airport shuttle. Very friendly and helpful staff. The room, and the bathroom was very clean, and smelled fresh. No sound from other rooms or traffic. A nice free, very well maintained pool, very clan pool area. A tasty and beautifully displayed breakfast buffet at a very reasonable price. I'd love to stay here again.»

«The room was nice. It was clean. The property had alot of amenities but the prices were outrageous. On top of the rates were parking fees. Parking at a place your paying to stay at should be included. Also beach chairs should be included. Ive never stayed somewhere ive had to pay for that. All in all it was a nice hotel. Breakfast buffet was nice. Too many rude teenagers tho in my opinion but its whats expected these days. Idk of id stay there again due to all the extra fees on top but I'd ...

«Everything look fine to me»

«The staff was very nice and polite. The rooms was clean the pool area was clean , they had a stage for entertainment every night, and excess to the beach and shops and restaurants.. you really didn’t have to go anywhere we had the greatest time so it’s a five star rating for us so we will be going again for a great stay»