Hoteller i Volcano

«We recently stayed at Timberline Lodge and was during the same snowstorm when the power was out throughout Arnold. We had lost our car to a tree and made to the Lodge. The manager and her husband were wonderful and very caring. They saw our Expedia reservation come in even with the power out and helped us get setup quickly. We were so grateful to have a cozy warm room with the gas fireplace stove. There was hot water and the room was perfect. When we had delays leaving the next day because of ...

«This little cabin was perfect! You can see the main house from the driveway and front door, but with the direction of the home and an umbrella, you feel like you're all by yourself in the woods. There are some pups, but they were well behaved and didn't come around often. This is a great little cabin—perfect for a 2 person get-away—with all the amenities you will need. There was a coffee maker and tea, grill on the patio, and we were able to cook breakfast and dinner each day of our stay with ...

«Everything was next to perfect. »

«Breakfast ok. Pool not open»

«Very satisfied with the place and services.»

«A little dated, but clean and quiet»

«Desk Staff is beyond great. Only advice for them to pay attention to detail. Second visit. Same room 3 months apart. Missing bathroom fan conver. Cracked electrical inlet cover in entry. Seems small but i belive this could be a destination hotel because of location. The restaurant that is next door is also amazing. I was kinda caught off guard by how awesome this place was. BEST STAFF EVER. Food amazing. All said I give a %100 percent score.»

«I’ve been staying at this property for years and it never disappoints. The walkability factor is 10/10, the proximity to wineries is great, the property is really welcoming. »

«It was being renovated, but neat and clean»

«It was nice, clean and quiet. We would stay there again.»

«We had a wonderful stay here. It’s cozy and clean. Lori is friendly and she communicated with us when we had to rebook due to snow storm. We’ll definitely stay here again when we go back to Arnold! »

«Very comfortable & clean room!»

«We reserved the Deluxe room with king size bed. We called Thursday to confirm the room. We told them over the phone, we have 2 dogs. We were not given the room reserved. We were given a room with 2 single beds. The vending machine on the property was out of service. The lamp in the room was not properly assembled and would fall over easily. The staff was very unhelpful in our request and slightly apologetic about things. »

«Nice staff. And I especially liked Miss Marmalade the orange cat.»

«This hotel is better than I expected. Nice and bright rooms with both a frdige and a coffee machine. I like that. And they also kept an xtra set of towels in the room for me, kinda "just in case". I heard that they do that in every room. Nice. The staff was very helpful and serviceminded, and the 24h.desk made me feel safe. The only thing I can think of is the breakfast. Its ok, but not good, and it feels kinda cheap that they serve it in the reception area. The area outside is pretty and quiet. ...