Hoteller nær Volcanic Hills Winery

«No issues»

«Helpful and friendly staff, beautiful setting with a creek right behind the unit. Kitchen was simple and offered appliances we weren't expecting. Laundry facilities on site was a nice bonus. Only down side was the bed, which was quite firm. One of us loved it, the other not. I used the WiFi for a zoom meeting and it was good enough for the task, thankfully. »

«Beautiful hotel and private park. Close to the great Polynesian spa that is one of the best in the world»

«Best spot on Lake Rotorua. What a view. With 5 star service. »

«Staff where helpful and friendly »

«Uhøflig personale, høylytt festing i naborommene uten at personalet grep inn. Slitt innredning, maur på rommet. Dårlig inntrykk, kommer ikke til å anbefale dette hotellet til andre.»

«Very nice and modern room/unit. Good beds and nice living room. Did not have a sink in the kitchen, so we had to do the dishes in the bathroom. No noise from trafic in the room we had. Had a pool which we did not use. Looked nice.»

«Loved the hot pools. Shower was a bit dated. Otherwise stay was good.»

«The room was awful! Had over 500 ants, dirty, wet with rain water coming in to the room. We complained to you and the owner. He agreed to move us but charged us more than twice the rate for the room. It was very unhealthy to stay there. I would like to make an official complaint with you all as it was a shed changed to a room and just not a bedroom. No tables, closet or anything. Absolutely awful!! Disappointed that you could not do anything to help us and we were forced to stay there for one ...

«The place wasnt refreshed for our stay. Dust inside all the cups and on the tables etc. A dead roch sitting in the container that held the tea n sugar. Need to supply 2 more towels as there was 2 people staying 2 nights and we only had 2 towels. Lawns were unkept. Theres a tin shed ryt out where the bed is. It was scratching n banging up on the wall and keeps you from falling into deep sleep. The blue pillow cases had dribble stains on the fabric. If these details where more tended to it would ...

«I did not like there was no actual kitchen or dining space. Did not stay for the full length paid for id like some sort of reimbursement. This wasa»

«Very unhappy about arriving the house to find it hadn't been serviced rotten food in the oven so we didn't dear use the oven the entire stay Had to clean all the plates and cups cutlery. The house had a musty smell that no matter how much you sprayed air freshener. Also was unaware that they had 2 other accommodation on the property which meant we had to share property with strangers . Only good thing about this house was the bathroom shower. Definitely wouldn't recommend it to anyone. Feel I ...