Terrible hotel. When paying a lot for a hotel that advertises with AC and 4 stars, it is expected that the room temperature will fall below 29 degrees. It was super hot all day and night inside the room.
When we asked for help at the front desk they sent a service man who only confirmed that the AC was not better.
When we asked if they could get a fan they said no, but that we could go and buy one ourselves.
With sick children it was important to chill the child down. Asked at reception if they could get some ice bites to the room. They could not do this, but I could go and beg at the bars ...
The hotel was noisy and crowded. The food was ok and the cleaning staff pleasant.
Everything you could want from extra things cost, such as parking and extra cot.
In short, steer clear of this hotel.