Resorter i Visayan-øyene

"Flrst day was ok, but on the evening we got informed that the warm water woukd be gone from 10 pm to 5 am. This was not true. We had plans to check out at 8 am after breakfast.The warm water wasnt back until 1.30 pm. I needed warm water for medical reasons (urostomi), so we were trapped i the room for 5.5 hours. The people in the reception din not care about his. So instead of going to the Thaoist temple and seaside mall, we had to go straight to the ferry. "

"The rooms are spacious with good standard, what you would expect from a Sheraton hotel. Maintenance can be packing a bit when you notice the occasional wallpaper falling off, etc. Breakfast was really good though, the best I’ve had in the Philippines catering for both asian and western clients. I had an issue i. The first night though, which I’m not at all happy with how it was handled. Upon check in, I realized the aircon in my room was stuck at 13C, so maintenance came in and suggested to turn it off, as it would «Get back to normal temperarures later». That never happened. On top of that, the HVAC system was making very loud noises, even with the aircon turned off, I measured almost 50db, while ideal for sleeping is below 30db (whitenoise is 20db). I complained about it as I wasn’t able to fall asleep and the night staff had no interest in doing much, neither the maintenance staff. I did not sleep the whole first night, and had to wait until 8:10am for the hotel manager to arrive to solve the situation (he was late to work). His solutions were also less than satisfactory. It took him about 2h30 to manage something. He presented me with a room that was smaller than mine, and I said I would not accept anything less than what I paid for - I was exhausted and in the end, he managed to find me a similar room, but he should’ve at least upgraded me after all (which I requested to no avail). I only got a small credit to use at the restaurant. There are no sunbeds at the beach."

"Møkkete bassenget, lukt av mugg og fuktighet på hotellet, dårlig isolasjon på rommet, hele natten bjeffer hunder og galer haner.Personalet veldig gode,snille,hjelpsomme ,hyggelige"

"Nice room, very nice people🌞"

"Bra sted for korttidsopphold "

"Flott rom og betjening , bodde business class med flott utsikt fra 19 etasje."

"Fantastisk hyggelig betjening "

"Veldig flott resort som er stort og luftig, og oppleves veldig grønt og frodig. Fine rom, masse fasiliteter perfekt for par og familier på tur. Det eneste som trakk en del ned, er maten. Vi forventet veldig mye bedre frokost, lunsj og middag enn hva vi fikk, og mtp prisene for maten her var "

"Perfect stay, excellent service in its renls"