Hoteller nær Virginia Living Museum

«We stayed from Friday to Wednesday and our room was never cleaned. The front desk was helpful in providing clean towels and plastic bags for trash and explained they were low on staff. The team at Burger Theory: Cece and staff were great!»

«Room 930 is very worn and in need of maintenance. The bathroom vanity is heavily worn, and the exposed wood should be refinished, painted, or stained to improve the appearance. Tiled shower had black spots in the corners. The carpet and chair also showed significant wear, making the room feel dated and uninviting. The ceiling vents had noticeable dust buildup, which contributed to throat irritation during our stay. In addition, the TV was quite small and offered only basic channels. We were ...

«We were very pleased with the property and our room. Will book again.»

«run down»

«ELEVATOR WAS OUT OF SERVICE AND VERY DIRTY!»

«Amazing »

«Not a real breakfasts just muffins, a bit dirty/dated, holes in the sheets»

«horrible experience wouldn't recommend it over priced housekeeper doesn't exist and if you want need anything it an extra change just to get new towels and sheet ever other day they changed an extra fee»

«Bug on the bed nasty»

«The area was ok. Check in and check out was fast and smooth. Rooms could've been cleaner. Bed and pillows uncomfortable, but we just needed to sleep and booked here. Parking was great, basically right at each door. No breakfast, but close to some restaurants. »

«This location was so nice for families. Clean, nice staff, great breakfast, nice pool and good location (near everything you need including the airport).»

«Renovated rooms was a huge plus!»

«The room was clean and most of the staff was very nice. It was a little noisy but sometimes you just have that in a busy hotel on a holiday weekend. They charged an refundable $100 fee for incidentals. Haven't received my refund yet. Hopefully this week.»

«The room was clean. The staff was friendly and helpful. I will definitely come back on my next trip.»

«The hotel is nice, and everything we hoped for. But there is very limited possibilities with out a car. But no lack of parkingspaces. With 4 kids from 11 to 17 the hotel let us mix the rooms as we wished, very happy about that.»

«Clean large suite with full kitchen!»

«What wasn’t to like»

«The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The ...

«We were very impressed by this property. Staff was very helpful, rooms clean and well maintained. On site restaurant very convenient. Location central to greater Newport News area. Would definitely stay again.»

«helpful staff, clean room.»