2/10 – Forferdelig
DreadHead
Reiste med familie og små barn
13. mai 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I decided to book this hotel for this Mother’s Day weekend as it’s my wife’s first Mother’s Day very special, right? For starters when I checked in to the first room, I was assigned on the third floor. The room was horrible. It was disgusting and the condition was terrible. It looked like it was fall apart, so I asked can I get another? I was given another room on the fifth floor once my wife arrived we started to get comfortable and we realized that we couldn’t adjust the heat or air. It was stuck on heat. They had maintenance come up when maintenance came to fix the issue. He made it worse by getting the system stuck on one setting so we had no heat or air settings so the night of our last day it was extremely hot in the morning and we could do nothing to get comfortable. All we were told us we could talk to management the next morning, which management did nothing once I went to the front desk , and there was nothing they could do when we were checking out about an hour later tried to come and offer us a free night after we had already packed up the room and was ready to leave so the timing for you trying to fix the issue was also very Inconvenient. I won’t be booking this hotel again!
DreadHead
Bodde her 1 natt i mai 2024