Hoteller nær Village at Stone Oak

«The bed felt and sounded like an old spring mattress from the nineties, they used a dust ruffle as a blanket (not even kidding), there was mold in the shower and the sealant around the door was peeling and hanging off. The water pressure was very poor and only one of the three desk staff were pleasant toward guests, including us. The others acted bothered that people were speaking to them - especially the younger woman with the long dark hair. The air conditioning unit was groaning and making ...

«Best»

«The room was really clean and the staff was so nice and very helpful. The meals ware good and the areas ware keep clea»

«The pool is not available to utilize.»

«Clean room, great staff, comfortable beds»

«We didn't have any pets or use the laundry facilities»

«Fully recommended everything is just perfect, they really take care of customers, above and beyond»

«We did not have a trash can, asked 3 times and finally got one our last night. Pool and hot tub not working. This was not communicated. I would have stayed somewhere cheaper if I had known… no discount offered. Asked for more towels and had to go seek them out because they weren’t given to us. I had to park in the back and found out the pool ( the only door in the back) wouldn’t open. I had to walk around the side. The area was unlit and dark. My concern is not for me but my mom or other more ...

«The rooms were cleaned and the staff engages as you pass them. Family friendly with lots of activities for the kids to do on the resort. One of the slides at the waterpark was down so we didnt get to get on it during our stay.»

«Very clean room, EXCELLENT STAFF from the front desk to the housekeeping staff everyone is VERY NICE and I would highly recommend this place for singles, couples or families! Pets are welcomed and it's a quiet property with very well lit areas that feel safe inside and out. »

«Some rooms are abit banged up and could use a light remodeling but overall very comfortable, clean with amazing staff. Best price for what we got in that area. I recomend»

«Always a great stay!»

«Had sn issuer with the key card but it was fixed promptly. Only problem is they have not released the $ 100 hold on my credit card since I checked out this morning. »

«Didn't use and i didn't feel safe enough to go there»

«Checked in with ease, clean room and comfy beds, nice staff, nice selection at breakfast. Will stay again.»

«The location parking lot was well lit. Beds were very comfortable. The family enjoyed the stay. The lobby and surrounding areas were clean. »

«I had a bad experience during my stay. When we arrived, the toilet in our room was already clogged. I called to the front desk to report the issue, but the staff member didn’t seem concerned and didn’t offer to move us to another room. Since I was traveling with my kids, this was very inconvenient and we had to keep going downstairs to use the restroom. A working bathroom is a basic necessity, and I expected better service. »

«The shower/bathtub was not at all. It had an open bar of soap on the soap rack and had hair in the tub. We have pics. The shampoo was empty as well. »