Hoteller nær Stone Oak Park

«The location was great staff help us tremendously hotel gets great reviews and high stars »

«We did not have a trash can, asked 3 times and finally got one our last night. Pool and hot tub not working. This was not communicated. I would have stayed somewhere cheaper if I had known… no discount offered. Asked for more towels and had to go seek them out because they weren’t given to us. I had to park in the back and found out the pool ( the only door in the back) wouldn’t open. I had to walk around the side. The area was unlit and dark. My concern is not for me but my mom or other more ...

«Clean and staff are friendly!»

«Love the breakfast and 5pm kickoff food they serve awesome »

«Staff was friendly , room clean as could be. Breakfast was great something for everyone.»

«Staff was great, but room/hotel needs a bit of TLC. Room shower floor had white coat of paint or something and cracked and dirt stained; mobile eating table leg bent; light bulb was out on a lamp in room; and pool was extremely cold felt like 50-60 degrees. »

«Breakfast was as expected for a hotel, it’s served between 7am- 9am Monday- Friday. Wednesday is social meal, serve light snacks and adult drinks. The pool was unfortunately close the three days we were there. The room could use an upgrade and some maintenance. If you sleep with a blanket plan on bringing one with you, the bed only had light sheets. The staff were very nice and do house keeping every other day. »

«It was nice and clean. Staff was friendly»

«The grounds were in need of some general maintenance. Rooms were fine. Interior of property was pretty clean. You can tell it's a slightly older property. They had breakfast...but both mornings they were late getting it out and we had to search through cabinets to find utensils, condiments....etc. Had to ask for coffee and food items that were not out as well. »

«Everything was great. Clean rooms and staff was very helpful. »

«Excellent location Offers daily breakfast but its showing its age The bathroom doors have rust and its a bit outdated Staff is outstanding Made a reservation for 3 adults in a king size room but no pull out It was resolved in 10min This is our 3rd stay in the property »

«shower was dirty »

«Didn't use and i didn't feel safe enough to go there»

«Torn up furniture, room was not ready on scheduled check in time, staff was in no rush to get us in the room sat in the lobby for a couple hours»

«The only good thing was the pressure of the water in the shower. Hot tub didn’t work, we videoed roaches in the breakfast area, some in the bread. Told the manager and he just said he would send housekeeping. Ice machines broken and the double beds are full size, not queen. The hotel advertises buffet style buffet but it’s only for the weekend. We will never stay here again. »

«Check in time is 3:00pm and took a long waithing time for checkin. Then there is no room available. Wait again and you have to ask to get a room. So much noise whole night»

«The restroom conditions were unacceptable and did not meet basic standards of cleanliness or maintenance. Additionally, the water park was significantly overcrowded, which detracted from the overall experience. Given the limited meal options, subpar service, and poor bathroom conditions, the pricing is not justified. Definitely looking for other options for our next trip.»