"I was placed in a room that seemed like a dark hole, not like the nice and light rooms on all the pictures. Upon check-in they said I had gotten "a very good room", because some group had arrived and they had to move me. It was far away from the main building. There was no view neither to the garden nor the ocean, but one slim window high up on the wall.
The room was far smaller than 20sqm as in the room information, and the bed took up almost all the space.
The worst moment was the morning I left. Since I was so far away from the main building, I hadn't gotten to experience the pool yet. I made sure the night before that I would have time before check-out. They told me in the reception area that it would open at 9 am. Check-out was at 10.30.
So I went 9 am to look for the pool. And it was closed. They told me it opens at 10 am. So, I packed everything ready for check-out and went there 10 a.m. They were slowly opening around 10.10 am, and they had not removed the pool fence yet. But there were two workers around. I asked one of them if I could go swimming already. He sayed yes. I went. Then, soon the other worker came complaining to me, demonstrating that NOW he was removing the fence so NOW I could swim (I was already in the pool). I tried to tell him that I ASKED if I could go, but he did not understand English. The other worker did not correct him, as far as I know.
I left the hotel anxious, angry, and humiliated. I will never go back there, not even if they payed me."
Det er lov å ombestemme segBestill hoteller med gratis avbestilling.
Vær kresenSøk blant nesten en million overnattingssteder verden rundt.
