Hoteller i Vest-Maryland

«My room was changed from what I had reserved without my knowledge because they overbooked. The shower wouldn’t shut off all the way, so dropped all night. Digital check-in didn’t work, digital checkout didn’t work, got notification a day late that my room was ready.»

«The staff is a standout for this property. Delores checked me in, and she’s a class act. : ) Room was pretty basic — but comfortable! Slept well. A/C blew strong. Room doesn’t have many outlets — so you can tell this Best Western property was built before everyone had gadgets that need charging. : ) Bathroom was super basic. Toilet was one of the short ones. Slight smell of mildew — probably the shower curtain. But all surfaces (sink, shower) were clean. Plenty of parking! Would ...

«The room was clean and we especially appreciated no carpeting on the floor. For traveling, it was easy on and off the highway. We would definitely stop here again.»

«Wonderful stay. Office staff friendly. Lovely stay. Not a upscale but room was clean, comfortable, and satisfactory. Its a bit older but nice enough. Will stay again.»

«Overnight stay. Very clean, nice staff and good hot breakfast »

«Very comfortable rooms, staff was so helpful and it was a nice quiet place! Definitely recommend. »

«Beautiful, old hotel with interesting history. Comfortable, quiet room, bed and pillows. Walk to everything downtown. The only issue we had was that our toilet was clogged and so we had a plumber in our room for about 45 minutes, soon after dinner. But service came soon after I called. Also they didn’t have our room ready until 4:30 pm - checkin is supposed to be at 4 which is late by normal standards already. Otherwise, great hotel! »

«Clean room and a comfortable bed.»

«Beautifully maintained property, friendly and helpful staff»

«Lovely stay in Hagerstown»

«Clean and comfortable for the night. We have stayed here many times visiting family and will stay again. »

«Staff was very helpfull and tried very hard to make our stay comfortable »

«Convenient parking. Clean room. Air conditioning just right. Convenient to stores and restaurants. Have stayed here twice now and when in the area, would stay again.»

«The hotel is clean, modern and comfortable. The breakfast was simple but had enough variety for everyone. Close to nearby convenience store and gas station for travelers. »