The staff are very helpful and friendly and when we checked in the guy on reception offered to let us leave our bags there after check out, as we had a late flight, without us even asking - which was very nice.
The hotel is extremely well lcated for both transport links and for visiting the main sites of Venice.
The breakfast is basic, but adequate. Our room was quite small and basic (no TV, fridge etc.). But, for the time of year we stayed, it was good value for money.