Dear Mrs. Christin,Thank you for choosing our hotel.We hope to welcome you back soon.Best Regards

Dear Ms. Frode, thank you for your feedback. We will forward your comment to our Expedia Group Product Manager bacause as my collegue told you we do not deal directly with Hotels.com but with Expedia which is on top of numerous brands and Hotel.com is one. Each subsidiary should take the property info from Expedia database which in your case about pet policy is correct but unfortunately is not correct on Hotels.com. It would be helpfull that you complain the circumstance to Hotels.com and forward to us. This would eventually help us to have all brands provide the same info that we directly insert in expedia database. I also understand that you overall experience with The Colombina Hotel was positive and I do take this opportunity to thank you for choosing us. It would be my pleasure to toast together with you and your lovely pet with a good venetian drink in case of a future stay. Grazie e arrivederci Filippo Polo Hotel Manager

Dear Ms. Lynn,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found your room to be very comfortable and that our staff were lovely and helpful throughout your stay.We are also pleased to know that you found our location convenient for your needs.We appreciate your kind words and are delighted that you had a satisfactory experience with us. We look forward to welcoming you back on your next visit.Warm regards,Hotel Colombina

Dear Yoshifumi, Thank you for your kind words and feedback. We hope to have the opportunity to welcome you back in the future. Best regards,Hotel Colombina

Dear Mr. Anthony,We are truly honoured by your decision to return to Colombina for a second time, and we extend our sincere gratitude for your continued patronage. Your compliments regarding our hotel, service, and location are greatly appreciated.Thank you for your loyalty, and we eagerly anticipate the opportunity to welcome you back on many future occasions. Warm regards,Hotel Colombina

Dear Nimfa,Thank you for sharing your wonderful experience. We are delighted to hear that you enjoyed the VIP room upgrade and the balcony view of the gondolas.Our central location is designed to provide our guests with easy access to all that Venice has to offer, and we are pleased that you found it convenient. We are also gratified to know that our staff's helpfulness and attentiveness, as well as the excellent and plentiful breakfast with great attention to detail, met your expectations.We greatly appreciate your recommendation and look forward to welcoming you back for another memorable stay.Sincerely,Hotel Colombina

Dear Mrs. Elizabeth, Thank you for your kind words and feedback. We hope to have the opportunity to welcome you back in the future. Best regards,Hotel Colombina

Dear Ms. Margaret, Thank you for your feedback. We hope to have the opportunity to welcome you back in the future. Best regards,Hotel Colombina

Dear Mrs. Julie,Thank you for your feedback on your recent stay at our hotel. We are thrilled that you enjoyed the location and the overall property itself.We sincerely apologize for the inconvenience caused by the malfunctioning air conditioning. Please know that we take your feedback seriously and will address the issue promptly to ensure that it does not recur in the future. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,Hotel Colombina

Dear Mrs. Julia,We sincerely appreciate your positive feedback regarding our location and the professionalism of our staff. It was a pleasure to have you as our guest, and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future. Thank you for choosing to stay with us.Best regards,Hotel Colombina

Gentile Sig. Nicola, La ringrazio sinceramente per aver dedicato del tempo a condividere la sua esperienza positiva con noi. Apprezziamo la sua scelta di soggiornare presso di noi e auspichiamo di poterla accogliere nuovamente in futuro. Cordiali saluti, Hotel Colombina

Dear Mrs. Cynthia,Thank you for your wonderful feedback regarding your recent stay with us. We are thrilled to hear you enjoyed our great location and found our front desk staff to be very nice and helpful.We look forward to the opportunity of hosting you again for another exceptional experience in the future.Best regards,Hotel Colombina

Dear Mrs. Melanie,Thank you for sharing your feedback with us. We are sorry to hear that your experience fell short of expectations and that you wouldn't choose to stay with us again. We take all guest feedback seriously and will use your comments to identify areas for improvement. Thank you for choosing to stay with us, and we apologize for any inconvenience you may have experienced. Best regards,Hotel Colombina

Dear Wonkyung,We sincerely appreciate your feedback regarding your recent stay with us. It is delightful to learn that you were pleasantly surprised by the complimentary room upgrade. We are glad to hear that you found the upgraded room to be very nice and that you are considering a return visit.Furthermore, we are pleased that our staff provided courteous assistance and valuable information to enhance your touring experience in the area. Thank you for choosing our establishment, and we look forward to the opportunity to welcome you back in the future. Best regards,Hotel Colombina

Dear Mr. Michael,We appreciate your kind words about our establishment. We are pleased to hear that you found our facilities clean and our staff friendly during your stay. We look forward to the opportunity to welcome you back in the future.Best regards,Hotel Colombina

Dear Mr. Glynn Peter, Thank you for your feedback. We hope to have the opportunity to welcome you back in the future. Best regards,Hotel Colombina

Dear Mr. Neil,We sincerely appreciate your gracious feedback. It brings us immense joy to learn that you found our staff exceptional and that room 203 met your expectations splendidly.We eagerly anticipate the opportunity to host you once again in the future. Best regards,Hotel Colombina

Estimado Sr. Juan Safar,Apreciamos sinceramente que haya tomado el tiempo para compartir sus comentarios con nosotros.Lamentamos sinceramente que su estancia no haya cumplido con sus expectativas y que haya experimentado inconvenientes con la calidad de nuestras instalaciones y servicios. Sus comentarios son extremadamente valiosos para nosotros ya que nos ayudan a identificar áreas de mejora necesarias para garantizar una experiencia más satisfactoria para nuestros huéspedes en el futuro.Esperamos tener la oportunidad de recibirlo nuevamente en el futuro para brindarle una experiencia más satisfactoria.Cordialmente,Hotel Colombina

Dear Mr. Mauricio, Thank you for sharing your feedback with us. We hope to have the pleasure of welcoming you back in the future. Best regards, Hotel Colombina

Dear Mrs. Lina, Thank you for your kind words and feedback. We hope to have the opportunity to welcome you back in the future. Best regards,

Dear Ms. Alondra,Thank you for taking the time to share your positive experience with our establishment. It brings us immense pleasure to learn that our staff's kindness left a lasting impression on your stay, and we are delighted to hear of your intention to choose our accommodations once again in the future.We look forward to the opportunity of welcoming you back on your future visits.Warm regards,

Dear Guest, Thank you for your feedback. We hope to have the opportunity to welcome you back in the future. Best regards,

Dear Mr. Julien, Thank you for your feedback. We hope to have the opportunity to welcome you back in the future. Best regards,

Dear Mrs. Linda,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that the staff at our hotel was welcoming and extremely accommodating and we are pleased that we could address the issues with the stairs and room temperature to your satisfaction.We appreciate your kind words about our great location and beautiful property. We look forward to the pleasure of hosting you again in the future.Best regards,

Dear Mrs. Maria,We express our sincere gratitude for taking the time to share your positive experience at our hotel. We are delighted to learn that your stay was enjoyable and that our location, friendly staff, and the early check-in option contributed to your overall satisfaction.It brings us great pleasure to hear that the junior suite exceeded your expectations and provided a sense of being transported back in time. We are also thankful for your kind words regarding the excellence of our breakfast and the delicious dining experience on your first night.Your consideration to book with us again for your future visits to Venice is truly an honor, and we look forward to the opportunity to welcome you back.Warm regards,

Dear Mrs. Luciana, Thank you for your kind words and feedback. We hope to have the opportunity to welcome you back in the future. Best regards,

Dear Mrs. Christine,Thank you for taking the time to provide detailed feedback on your recent stay. We sincerely appreciate your compliments on our central location, Vintage Venetian decor, spacious beds, and well-appointed bathrooms. We are delighted that you found these aspects of your stay enjoyable.However, we deeply regret the inconvenience you experienced regarding the temperature control in your room. Unfortunately, our centralized air conditioning system, a common feature in many historic buildings in Venice, does not allow us to activate both air conditioning and heating simultaneously. During the summer season, the system provides air conditioning, while in winter, heating is activated.Additionally, we appreciate your feedback regarding the variability in accommodations. The uniqueness of each room is a result of the architectural diversity found in these Venetian palaces. We aim to preserve the historical charm of our property while providing modern comforts.We genuinely regret that your overall experience fell short of expectations, and we will use your comments to assess potential improvements in the future.We hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.Best regards,

Dear Mr. Joseph,We are thrilled to receive your enthusiastic feedback.Thank you for taking the time to share such a positive review.Looking forward to the pleasure of hosting you again.Warm regards,

Dear Mrs. Denise,Thank you sincerely for your review.We appreciate your positive feedback regarding our location and staff.Thank you for choosing us, and we look forward to welcoming you again in the future. Warm regards,

Dear Mrs. Victoria, Thank you for your feedback. We hope to have the opportunity to welcome you back in the future.Best regards,

Prezada Senhora Maria,Muito obrigado por dedicar seu tempo para compartilhar seu feedback sobre sua estadia recente conosco.Estamos encantados por saber que teve uma experiência tão positiva, e agradecemos sinceramente pela sua recomendação. Seria uma honra recebê-la novamente em sua próxima visita, e esperamos ter a oportunidade de hospedá-la novamente.Atenciosamente,

Dear Mr. Jose, Thank you for your feedback. We hope to have the opportunity to welcome you back in the future. Best regards,

Dear Mrs. Tahara, Thank you for your feedback. We hope to have the opportunity to welcome you back in the future. Best regards,

Dear Mrs. Rebecca,Thank you for your glowing review.We are thrilled to hear that you found our location and hotel absolutely gorgeous and beautiful. It is wonderful to know that the staff was always willing to assist, and you enjoyed the Venetian style of the room. Your kind words are greatly appreciated, and we look forward to the pleasure of welcoming you back for another special stay in the future.Warm regards,

Dear Mr. Toma,Thank you for taking the time to share your positive experience. We are delighted to hear that you found our hotel to have a really great location and that you appreciated the lovely decor, spacious bathroom, high ceilings, and the nice Venetian style.Your feedback is truly valued, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,

Dear Enver,Thank you for taking the time to leave a review on our hotel. We are sorry to hear that you had a negative experience.We sincerely hope to have the opportunity to welcome you back in the future and provide you with a better stay.Kind regards,

Dear Mrs. Nicole,Thank you for your wonderful feedback. We are delighted to hear that you had an enjoyable stay and appreciated our amazing staff, nice room, comfortable bed, and pillows. Your kind words are truly appreciated and we look forward to welcoming you back for another amazing stay in the future.Best regards,

Dear Mrs. Angeline,Thank you for sharing your detailed feedback regarding your stay at our hotel. We appreciate both the positive aspects you highlighted and the concerns you raised about some aspects of your experience.We are pleased to hear that you found the location convenient, the room nice and quiet, and the view enjoyable. However, we genuinely apologize for the issues you encountered, particularly with the breakfast selection and room cleanliness. We take your concerns seriously and will address this matter with our staff to ensure such oversights are rectified.We hope to have the opportunity to welcome you back and offer you a much-improved experience in the future.Sincerely,

Dear Mrs. Barbara,We sincerely appreciate you taking the time to share your experience with us. It is truly gratifying to learn that your stay at our hotel was marked by positive encounters, from the welcoming atmosphere of our bar to the exceptional service provided by our staff.We look forward to the privilege of hosting you once again on your future travels.Warm regards,

Dear Mr. Bruce, Thank you for your feedback. We hope to have the opportunity to welcome you back in the future. Best regards,

Dear Mrs. Sophia,Thank you for your positive feedback. We are thrilled to hear that you enjoyed your stay and found the area to be welcoming for a first-time traveler. We hope to have the pleasure of hosting you again in the future.Best regards,

Estimado Sr. Darwin,Agradecemos sinceramente sus amables palabras sobre nuestro personal. Nos complace saber que tuvo una experiencia positiva durante su estancia en nuestro establecimiento y que encontró a nuestro equipo amable y servicial.Esperamos tener el placer de darle la bienvenida de nuevo en el futuro.Atentamente,

Dear Mr. Matthew, Thank you for your feedback. We hope to have the opportunity to welcome you back in the future. Best regards,

Dear Mr. Frederiek, Thank you for your kind words and feedback. We hope to have the opportunity to welcome you back in the future. Best regards,

Dear Mrs. Martine,Thank you for taking the time to share your feedback with us. We appreciate both your positive comments and the aspects that need improvement.We're glad to hear that our hotel's location was convenient for exploring the main tourist sites, and we appreciate your kind words about the helpful porters.However, we apologize for the inconveniences you experienced during breakfast and the delay in room cleaning. Your feedback is valuable, and we will use it to make necessary improvements.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Best regards,

Dear Eng, Thank you for your feedback. We hope to have the opportunity to welcome you back in the future. Best regards,