Fasade – kveld/natt
Sjekk tilgjengelighet

Anmeldelser av River Rock Casino Resort

4 out of 5
River Rock Casino Resort
8811 River Road, Richmond, BC

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 2439 av totalt 5201 anmeldelser." "
Rangering på 8 − Bra. 1440 av totalt 5201 anmeldelser." "
Rangering på 6 − Grei. 701 av totalt 5201 anmeldelser." "
Rangering på 4 − Dårlig. 380 av totalt 5201 anmeldelser." "
Rangering på 2 − Forferdelig. 241 av totalt 5201 anmeldelser." "

8,6/10

Renhold

8,4/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Krister

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Jan

Bodde her 1 natt i september 2022
Svar fra Ann M., Director, Hotel Operations den 20. sep. 2022
Thank you for choosing to stay with us.

10/10 – Utmerket

Sophia

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Me: "Where would you prefer to live? [our home city] or Vancouver?" My 4 year old: "I prefer to live in... this hotel!" We had a blast at the River Rock hotel during May long weekend. Our little one loved the swimming pool, and we had the bonus of having a room right above the SkyTrain and in the flight path of planes taking off from YVR... built-in free entertainment! Really close to places we like to visit in Richmond too... restaurants, shopping, Richmond Night Market. Plus easy access to the highway to go into the city. Our room was clean and comfortable. Check-in/out was easy too. My only criticism is the layout of the resort meant a bit of a long walk each day to get to the parking lot (across the street and then on the other side of the resort), and the swimming pool was tricky to find. Signage could be clearer. Also the elevators in the parking lot were broken, along with some of the elevators in the resort itself.
Bodde her 2 netter i mai 2024

6/10 – Grei

Fiona

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We stayed for one night and were very excited to use the pool/hot tub/waterslide. The day we arrived, there were no towels available in the pool so we called the operator and asked for some to be sent. By the time we were ready to get out, there were still no towels, and my husband went to search for some. He ended up running into a hotel staff who was bringing towels from the fitness centre (hand towels.) We went back the next morning after breakfast and still no towels, and laundry bin was overflowing. Very underwhelmed.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Trudie Marie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice rooms! Easy check in and out. Friendly staff. Easy to get on the skytrain or take transit
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Arondeep

Bodde her 1 natt i februar 2024

4/10 – Dårlig

Michelle

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
No sound proofing given close proximity to the airport; casino staff make you not want to bother going in the casino
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Gracen

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely stay
Bodde her 2 netter i april 2024

10/10 – Utmerket

Emilie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Upgraded to a penthouse suite.
Bodde her 1 natt i mai 2024

8/10 – Bra

Courtney

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Deanne

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Carpets up the stairs and to the spa/gym:pool.need to be changed. Dirty and old does not make for the appearance of a high end spa. Bathroom mirror did not get cleaned during our stay otherwise very pleasant stay
Bodde her 2 netter i mai 2024

4/10 – Dårlig

corey

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
They were preforming cunstruction below are room starting early monring , it wasnt quite construction load hammering and power tools wich made for a crapy morning

2/10 – Forferdelig

Erin

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I rarely leave reviews but this experience deserved one. I booked this hotel for one night. They are under major maintenance and construction and start at 7 am. They also charge a fee for using credit cards. I would not recommend this hotel
Bodde her 1 natt i mai 2024

8/10 – Bra

Vladimir

Likte: Renhold, personale og service og fasiliteter
Old unreliable elevator
Bodde her 1 natt i mai 2024
Svar fra Samuel L den 21. mai 2024
We greatly appreciate you taking the time to give us your feedback. Our maintenance team are constantly striving to stay on top of the elevator situation, we hope to assist you soon in your future stays. River Rock Casino Management Team

10/10 – Utmerket

Thomas

Likte: Renhold og personale og service
Need more food outlets.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Losa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Appreciate the Starbucks, gift shop that’s opened late and the awesome pool
Bodde her 2 netter i mai 2024
Svar fra Divine Llaneta den 21. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

8/10 – Bra

Jim

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Great staff. Nice hotel but a few issues. Breakfast with my kids was a serious pain. Sunday morning our only option was the a la cart menu in the dining area of the restaurant which was tiny, and jammed full, with a line up. Or, the buffet was $50 each for brunch so - no thanks. Lots of construction. Eg both pool Change rooms closed. Also, beware. You can’t watch a hockey game in the bar/restaurant because there are NO screens! The pool and the room was great though and everyone was nice. 6/10 for me because dining was so bunged up.
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 21. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we also apologize for the experience with the breakfast & the pool change rooms, however we will investigate this further, we hope to assist you soon in your future stays, River Rock Casino Management Team

6/10 – Grei

George

Reiste med familie
Likte: Renhold og personale og service
The staff was great the dining was poor
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 21. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we also apologize for the experience with the dining, however we will investigate this further, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

Don

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk was very helpful Russell was also very helpfull and took our luggage to our room and explained everything about the room thank you so much
Bodde her 1 natt i mai 2024
Svar fra Samuel L den 21. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

8/10 – Bra

Ken

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 21. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

6/10 – Grei

Paula

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Stanis

Close to the Skytrain
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Scott

Likte: Personale og service og overnattingsstedets bygg og tilstand
Room was not spotless but the facility was great
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 21. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we also apologize for the experience with the room, however we will investigate this further, we hope to assist you soon in your future stays, River Rock Casino Management Team

8/10 – Bra

Josh

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel has a unique and fun pool that the kids enjoyed. The sky train station is on site which is unique and very convenient. The main restaurant was under construction in May 2024 during our stay which was unfortunate.
Bodde her 2 netter i mai 2024
Svar fra Divine Llaneta den 20. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

8/10 – Bra

Barbara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Divine Llaneta den 20. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

8/10 – Bra

Cheryl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Check in was fast and smooth. Room is clean, no complaints here
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 20. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

Elizabeth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The lady on reception was in training - she was wonderful and so kind. I was even upgraded which was a treat! The rooms are always clean and the beds so very comfortable. I always stay at River Rock when I'm in Vancouver - I will be back at the beginning of June!!
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 20. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

8/10 – Bra

Emyrick

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Safe area to stay
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 20. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

Ava

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing wrong with the property, it was great. Just took longer to get to our friends rooms since we were all in different corners
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 20. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

yoanka

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service, super clean and constable rooms. The only negative was the restaurant on Sunday, we spent an hour and a half waiting in line to be seated because it was supposedly by reservation. Hotel staff must inform guests at check-in that they need to make reservations for the restaurant from Friday to Sunday.
Bodde her 2 netter i mai 2024
Svar fra Divine Llaneta den 20. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we also apologize for the experience with the restaurant, however we will investigate this further, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

Virginia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy peasy. The planes fly over the hotel but it was cool. Great stay.
Bodde her 2 netter i mai 2024
Svar fra Divine Llaneta den 20. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

6/10 – Grei

Sundip

Likte ikke: Personale og service
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 20. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

Craig

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff and free parking.
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 20. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

Bryan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was close to the airport, designer outlets, and walking trails! Safe area! Friendly staff!
Bodde her 3 netter i mai 2024
Svar fra Divine Llaneta den 18. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

6/10 – Grei

john

Reiste med partner, Reiste med familie
Likte: Renhold
Good standard bed, fairly clean. The room we had had a view of a train station and was busy/noisy. Not much of a casino and limited drinks and food.
Bodde her 2 netter i mai 2024
Svar fra Divine Llaneta den 18. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we also apologize for the experience with the SkyTrain noise, however we will investigate this further, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

Miguel

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Casino being across and having a word class poker room
Bodde her 3 netter i mai 2024
Svar fra Divine Llaneta den 18. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

Elizabeth

Likte: Personale og service og overnattingsstedets bygg og tilstand
Room was great and loved we were on a train stop
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 20. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

Roman

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
good
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 18. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

4/10 – Dårlig

Lexi

Reiste med familie
The highlight of staying in this hotel was that my teen was awoken to a mouse crawling on his head... if there's one, there's many .. safe to assume. Upon letting concierge know, room cleaning services was offered but they ended up just moving us to a different room altogether.. I didn't make a fuss, I didn't ask for a discounted rate. We book here because of how conveniently it is near Richmond Night Market (5 minute walk)... for those who do not want to stress parking. Our first time and our last booking here. I always check my rooms for signs of bed bugs but new fear unlock, have to check for mice droppings too now...
Bodde her 2 netter i mai 2024
Svar fra Divine Llaneta den 18. mai 2024
Thank you for staying with us, we appreciate your feedback, we apologize for the experience, however we will investigate this further, we hope to assist you soon in your future stays, River Rock Casino Management Team

8/10 – Bra

Donald

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
The hotel room was average and it is starting to show it's age
Bodde her 3 netter i mai 2024
Svar fra Divine Llaneta den 18. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

4/10 – Dårlig

sherrie ann

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our room was not very clean and there was pealing paint in the bathroom shower and the wallpaper in the bathroom was peeling breakfast was very poor and the service was not good
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 18. mai 2024
Thank you for staying with us, we appreciate your feedback, we apologize for the experience with the room not clean, wallpaper peeling, breakfast & service, however we will investigate this further, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

Tanya

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Would be more convenient when checking out to just leave keys in room or to have express checkout box on 4th floor as it is a pain to go down to lobby to hand in keys then have to go back up to get to skytrain, particularly at 6am in the morning.
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 18. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us. For future stay you can just leave the room keys in your room and or you can call front desk for express check out, we hope to assist you soon in your future stays, River Rock Casino Management Team

8/10 – Bra

Acela og Winnipeg

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to train station and bus stop.
Bodde her 2 netter i april 2024
Svar fra Divine Llaneta den 15. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

6/10 – Grei

MaryJane

Reiste med familie, Reiste med en gruppe
Likte: Fasiliteter
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not clean… location is through construction. Staff not helpful at all.
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 15. mai 2024
Thank you for staying with us, we appreciate your feedback, we apologize for the experience, however we will investigate this further, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

Deidra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Divine Llaneta den 18. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

Hai

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Divine Llaneta den 15. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

Eric

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 15. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

Penelope

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location close to restaurants and conference venues
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 14. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

10/10 – Utmerket

kim og Edmonds

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Divine Llaneta den 15. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we hope to assist you soon in your future stays, River Rock Casino Management Team

6/10 – Grei

kristi

Reiste med familie
Likte: Fasiliteter
I sadly felt that this property is run down and has not been maintained . We used to stay there regularly when they first opened. The room was tidy, however it did not feel clean. Because of this my daughter actually slept on top of her coat. I remember there being a nicer restaurant on the premise, however when I asked they only had a buffet available. They are renovating a new restaurant so that will improve. The casino is now for strictly gambling, there is no sort of atmosphere or entertainment. Save your money and go to Las Vegas.
Bodde her 1 natt i april 2024
Svar fra Divine Llaneta den 14. mai 2024
Thank you for staying with us, we appreciate your feedback, we are delighted to learn you enjoyed your stay with us, we also apologize for the experience with the room & options of restaurants, however we will investigate this further, we hope to assist you soon in your future stays, River Rock Casino Management Team