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Anmeldelser av Fairmont Hotel Vancouver

4.5 out of 5
Fairmont Hotel Vancouver
900 West Georgia St, Vancouver, BC

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 957 av totalt 1475 anmeldelser." "
Rangering på 8 − Bra. 271 av totalt 1475 anmeldelser." "
Rangering på 6 − Grei. 141 av totalt 1475 anmeldelser." "
Rangering på 4 − Dårlig. 54 av totalt 1475 anmeldelser." "
Rangering på 2 − Forferdelig. 52 av totalt 1475 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
The hotel is located near shops, restaurant and sightseeing. Near by is The Canada Line you can take from the airport and in to the city. We stayed in a Gold room, the room was big and the bed was a dream. The staff was helpfull and welcoming.
Bodde her 4 netter i juli 2023
Svar fra Fairmont Hotel Vancouver den 10. juli 2023
Thank you for staying with us and for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed your recent visit and look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Chenoa

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is not allowed extremely helpful and accommodating
Bodde her 1 natt i mai 2024

10/10 – Utmerket

tiffany

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfectly situated ! Clean and spacious
Bodde her 3 netter i mai 2024

4/10 – Dårlig

DAINIAN

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room is noisy from the hall way. The door connecting hall way has a big gap on the bottom which might be the reason.
Bodde her 1 natt i mai 2024
Svar fra Fairmont Hotel Vancouver den 20. mai 2024
Dear DAINIAN,Thank you for your feedback. We strive to provide our guests with exceptional experiences, and we sincerely regret that we did not live up to our promise this time. Should you wish to discuss your experience in further detail, please feel free to contact me directly. We appreciate your feedback and hope to have the opportunity to better serve you next time.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

8/10 – Bra

czarina marie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I wast just shock because they don’t have tooth brushes in the room.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Amy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was amazing!
Bodde her 2 netter i mai 2024
Svar fra Fairmont Hotel Vancouver den 20. mai 2024
Dear Amy,Thank you for your kind feedback, we look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Rajdeep Singh

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Can’t get better
Bodde her 1 natt i mai 2024
Svar fra Fairmont Hotel Vancouver den 20. mai 2024
Dear Rajdeep Singh,Thank you for your wonderful review, we look forward to your next visit.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

6/10 – Grei

Shiji

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Tao

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Stay
Bodde her 5 netter i mai 2024
Svar fra Fairmont Hotel Vancouver den 17. mai 2024
Dear Tao,Thank you for your kind review, we hope to welcome you back soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Stacey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

jacqueline

Reiste med en gruppe
In desperate need of an update.
Bodde her 2 netter i mai 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear jacqueline,Thank you for your review, we will be sure to share your comments with our team for further review. We hope to have the opportunity to welcome you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Abriel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved staying here
Bodde her 2 netter i mai 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Abriel,Thank you for sharing your kind review, we hope to welcome you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Michelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, staff was polite and helpful
Bodde her 1 natt i mai 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Michelle,Thank you for your kind review, we look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Katerina

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and views! Very walkable and tasty food options!
Bodde her 1 natt i mai 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Katerina,Thank you for taking the time to share your recent experience with us! We are delighted to hear you enjoyed your visit and look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Robert

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was very well situated within Vancouver especially for first time visitors. Room was above expectations.
Bodde her 1 natt i mai 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Robert,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel again soon!Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Ramtin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Classic clean
Bodde her 1 natt i mai 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Robert,Thank you for your review, we look forward to your next visit.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Marcela

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nos encanto!!! Volveremos sin dudarlo.
Bodde her 1 natt i april 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Marcela,Thank you for your wonderful feedback, we look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

2/10 – Forferdelig

Prabhjot

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Find me a worst hotel than this :) Recently stayed at the hotel for 3 nights to attend a concert. Rooms are not at par with a 2 star hotel. Here's what happened hotel staff threw my food delivered at reception for back to back two nights worth hundreds of dollars. During my check-in night, I pre-delivered my meals and to my surprise I only got one package out of two and bashed the uber eats support for feedback. Guess what hotel had it and delivered melted desserts packets next day in front of my room :D Surprisingly, It doesn't end there. During the concert night, my delivery guy got late delivering the food and I requested him to follow up at the reception lobby because I was getting late for the concert. I planned all of this so that I don't have to find food at midnight. Voila, the hotel staff threw my $200 worth of food without even a courtesy call or text claiming safety concerns with food. Haha, the same hotel kept my food for a day and delivered it next day with melted desserts on the previous occasion. Hotel was seriously understaffed and doesn't even care for customer experience. Everyone at the front desk was super rude about the experience including the night manager Mr. Mohammad. This is the first and only time I heard a staff make this excuse. If the hotel has a policy on food safety, why isn't this put on a bold letter on reception/front desk and why do food orders keep piling at your reception. Besides financial loss, I had to face embarrassment in front
Bodde her 3 netter i april 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Prabhjot,Thank you for taking the time to share your feedback regarding your recent stay. We aim to provide exceptional experiences for all of our guests, and it is disappointing to hear that we fell short this time. Our Front Office Manager has been in touch with you regarding your stay, should you require any further support, please feel free to contact me directly. We hope to have the opportunity to welcome you back for a stay that meets your expectations.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Emma

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

aurea

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have always loved the exterior of this historic hotel. We stayed in a hold level room which I highly recommend. It’s worth the extra cost to have access to the gold lounge which includes morning buffet breakfast, noon treats and evening appetizers which could easily be a full meal. The honor bar is also a nice touch with a good selection of beer, wine, and hard alcohol to make your own drinks. It’s a great central location. Rooms are elegantly decorated but because it is a historic hotel the bathrooms are quite small. The pool is a nice amenity however it could use a bit of updating. I would definitely stay here again.
Bodde her 1 natt i februar 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear aurea,Thank you for staying with us and for taking the time to share your wonderful feedback. We are delighted to hear about your recent visit at Fairmont Gold, and are thrilled to know you enjoyed the lounge and elevated amenities during your stay. We look forward to welcoming you back soon for another memorable visit.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jacqueline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I always stay here when in Vancouver. Best hotel
Bodde her 2 netter i april 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Jacqueline,Thank you for your wonderful review, we look forward to welcoming you back to the hotel soon!Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

6/10 – Grei

Bob

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
We had to switch rooms because the heating was not working properly in the first room. Then the second room would not warm up sufficiently, so they gave us a portable heater to use for the night. The "explanation" was that it was an old hotel. I guess that's why the daily room rate was "ONLY" $400CA! They did comp us for half a night for the first night. We expected more from a Fairmont property.
Bodde her 2 netter i april 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Bob,Thank you for taking the time to share your feedback with us. It is our priority to provide our guests with exceptional stays and we sincerely regret that we did not live up to our promise this time. Please rest assured that your comments have been shared with management to help improve our services. Should you require any further assistance, please feel free to contact me directly. We appreciate your feedback and hope to have the opportunity to better serve you next time.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

8/10 – Bra

Eva

Bodde her 1 natt i april 2024

10/10 – Utmerket

Lauren

Quick visit to one of my favourite hotels! Everything is first class and I’ll be back soon!
Bodde her 2 netter i april 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Lauren,Thank you for your wonderful feedback, we look forward to welcoming you back to the hotel soon!Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Normand

Likte: Personale og service og overnattingsstedets bygg og tilstand
Great staff and impeccable service.
Bodde her 3 netter i april 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Normand,Thank you for sharing your wonderful feedback, we hope to welcome you back soon for another memorable stay.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

6/10 – Grei

Anne

Hotel is lovely, only minor considerations. However, did not appreciate getting an emailed bill that evening quoting a total cost of $100 more than the Expedia printout. $511 rather than $411. I plan on challenging this on checkout.
Bodde her 1 natt i april 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Anne,Thank you for staying with us and for taking the time to share your review. We are disappointed to hear about your issues with billing, if I can be of any further assistance please feel free to contact me directly. We hope to have the opportunity to welcome you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Janik

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best property to stay at in the heart of downtown.
Bodde her 1 natt i april 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Janik,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel again soon!Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Lisa

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location & comfortable beds- parking lot is a public lot & expensive week days. Not really hotel parking convenient. AC not the best- room set at 23.5degree.
Bodde her 2 netter i april 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Lisa,Thank you for sharing your experience with us. We appreciate your feedback and look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Christina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was lovely! We enjoyed the pool but we wished that there was a hot tub.
Bodde her 2 netter i april 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Christina,Thank you for taking the time to share your review regarding your recent experience. We value your feedback and will be sure to share your comments with our team to help improve upon our services. We hope to have the opportunity to welcome you back to the hotel in the future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Cierra

Likte: Personale og service og overnattingsstedets bygg og tilstand
Really enjoyed our stay it was very nice the bathrooms are very small through
Bodde her 3 netter i april 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Cierra,Thank you for your review. We appreciate your feedback and look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Jill

Bodde her 1 natt i april 2024

10/10 – Utmerket

Mark

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy check in only here for one nigjt very happy they had a room for me.
Bodde her 1 natt i april 2024
Svar fra Fairmont Hotel Vancouver den 26. apr. 2024
Dear Mark,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel again soon!Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Rick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A grand old hotel is well maintained and still a luxury stay in the heart of Vancouver only steps from Robson Street shopping
Bodde her 1 natt i april 2024
Svar fra Fairmont Hotel Vancouver den 26. apr. 2024
Dear Rick,Thank you for sharing your experience with us. We are pleased to hear about your stay and we look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

diane

Bodde her 1 natt i april 2024

10/10 – Utmerket

Monya

Bodde her 3 netter i april 2024

6/10 – Grei

Douglas

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The room was quite dated and the carpeting was dangerous. It looked like it had not been stretched in years. The lumpiness of the carpeting going into the bedroom is a definite fall risk. Additionally, the staff was very kind, but did not follow up with us on two issues as they indicated they would. The room was quite loud as well. The banging sound coming from the garage was terrible and woke us up very early on more than one occasion.
Bodde her 4 netter i april 2024
Svar fra Fairmont Hotel Vancouver den 15. mai 2024
Dear Douglas,Thank you for taking the time to share your feedback regarding your recent stay. We strive to provide exceptional experiences for all of our guests, and it is truly disappointing to hear that we fell short this time. Please rest assured that your comments are valued and have been shared with our team for further review. We appreciate your feedback and hope that we will have the opportunity to welcome you back for a stay that meets your expectations.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Tysha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

caroline

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a fabulous experience at the Fairmont this weekend! We had a king bed room with an awesome view. The staff were so kind and treated us like we were royalty! Highly recommend getting room service for breakfast. The room didn’t have a fridge besides the mini bar, however we were able to get room services to bring us a mini fridge. Room was super clean and comfortable. Will hopefully we coming again soon!!
Bodde her 2 netter i april 2024
Svar fra Fairmont Hotel Vancouver den 26. apr. 2024
Dear caroline,Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed your recent visit including our friendly staff and the views from your room. We sincerely value your feedback and look forward to welcoming you back soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Link

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Na
Bodde her 1 natt i april 2024

8/10 – Bra

Arundel

Bodde her 3 netter i april 2024

10/10 – Utmerket

Gerald

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, very clean rooms,staff were very friendly.
Bodde her 3 netter i april 2024
Svar fra Fairmont Hotel Vancouver den 18. apr. 2024
Dear Gerald,Thank you for your kind review. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the near future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location and friendly staff with clean rooms
Bodde her 3 netter i april 2024
Svar fra Fairmont Hotel Vancouver den 18. apr. 2024
Dear James,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Daniel

Bodde her 6 netter i april 2024

10/10 – Utmerket

Matthew

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Truly a great experience. The staff was friendly, willing to help answer all my question and knowledgeable of the area. The only issue we had with the property was the pool area. Needs a little sprucing up.
Bodde her 2 netter i april 2024
Svar fra Fairmont Hotel Vancouver den 18. apr. 2024
Dear Matthew,Thank you for taking the time to share your recent experience with us! We are delighted to hear you enjoyed your visit and will be sure to share your kind compliments with our team. We look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

8/10 – Bra

Pardeep

Bodde her 3 netter i april 2024

10/10 – Utmerket

Gordon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was great, room was clean and room service all night. Will definitely be back for a longer stay.
Bodde her 1 natt i april 2024
Svar fra Fairmont Hotel Vancouver den 18. apr. 2024
Dear Gordon,Thank you for sharing your kind review. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 – Utmerket

Scott W

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 4 netter i april 2024

10/10 – Utmerket

Xiaodong

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024