Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 425 av totalt 827 anmeldelser." "
10 – Utmerket
425
Rangering på 8 − Bra. 249 av totalt 827 anmeldelser." "
8 – Bra
249
Rangering på 6 − Grei. 84 av totalt 827 anmeldelser." "
6 – Grei
84
Rangering på 4 − Dårlig. 45 av totalt 827 anmeldelser." "
4 – Dårlig
45
Rangering på 2 − Forferdelig. 24 av totalt 827 anmeldelser." "
2 – Forferdelig
24
9,0/10
Renhold
8,8/10
Personale og service
8,6/10
Fasiliteter
8,4/10
Overnattingsstedets bygg og tilstand
9,0/10
Miljøvennlige løsninger
Anmeldelser
8/10 – Bra
John og Ocean Grove
14. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff excellent
John
Bodde her 2 netter i mai 2024
10/10 – Utmerket
Maria
Reiste med familie
14. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Maria
Bodde her 1 natt i mai 2024
Svar fra Anne-Marie R. den 14. mai 2024
Thank you so much Maria!
10/10 – Utmerket
Adam
30. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Adam
Bodde her 1 natt i mars 2024
Svar fra Mary Ann den 3. mai 2024
Good afternoon Adam. Thank you for taking time to rate us. We are looking forward to your next stay. Have a great day!
10/10 – Utmerket
Nicole
Reiste med familie
4. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is absolutely beautiful, very quiet and convenient. This was my second time staying here and will be staying again!
Nicole
Bodde her 1 natt i mars 2024
Svar fra Mary Ann den 6. apr. 2024
Good afternoon Nicole. Thank you for the wonderful comments about our hotel. We appreciate your time and loyalty. We can't wait for your next visit.
10/10 – Utmerket
Sarah
Reiste med familie
30. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay, as always. Easily the prettiest lobby of any hotel anywhere. We walked to dinner and a Utica hockey game. Easy peasy!
Sarah
Bodde her 1 natt i mars 2024
Svar fra Mary Ann den 6. apr. 2024
Good afternoon Sarah. Thank you for your wonderful comment about our hotel. We are glad you enjoyed your stay with us. We are looking forward to hosting you again.
2/10 – Forferdelig
Cherise
26. mars 2024
Likte ikke: Fasiliteter
Experienced discrimination.I will not be returning.
Cherise
Bodde her 1 natt i mars 2024
Svar fra Mary Ann den 27. mars 2024
Good evening Cherise. I am very sorry if you felt that way. If you want to discuss about your experience with us, feel free to contact the hotel. We will be glad to make things right for you.
10/10 – Utmerket
Michael og West Palm Beach
Reiste med familie
7. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a beautiful historic hotel, the suite was very spacious and the bed and pillows comfortable. The restaurant was grandioso, prices reasonable and the food authentic and delicious! We even got a tour of the ballrooms and the views from the top floors. Great stay, highly recommend it
Michael
Bodde her 1 natt i mars 2024
Svar fra Mary Ann den 9. mars 2024
Good afternoon Michael. Thank you for giving us a perfect rate and amazing review. We appreciate your time and looking forward to your next stay.
10/10 – Utmerket
Mohammad
Forretningsreisende
6. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was clean, the bathroom was clean and spacious.
Mohammad
Bodde her 2 netter i mars 2024
Svar fra Mary Ann den 9. mars 2024
Good afternoon Mohammad. Thank you for taking time to rate us. We appreciate your comment and looking forward to your next stay.
6/10 – Grei
John
28. feb. 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
John
Bodde her 1 natt i februar 2024
Svar fra Mary Ann den 13. mars 2024
Good afternoon John. Thank you for taking time to rate us. We are looking forward to your next stay.
10/10 – Utmerket
Nicole
25. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful place!
Nicole
Bodde her 1 natt i februar 2024
Svar fra Mary Ann den 3. mars 2024
Good afternoon Nicole. Thank you for rating us 5 out of 5. We appreciate your time and looking forward to your next stay.
10/10 – Utmerket
David
Reiste med partner
25. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient access to Highways and an easy area to walk and check out restaurants and coffee shops. Safe on-site parking and beautiful lobby that hearkens back to an earlier era. A classically beautiful hotel in the heart of Utica.
David
Bodde her 1 natt i februar 2024
Svar fra Mary Ann den 9. mars 2024
Good afternoon David. Thank you for giving us a perfect rate and amazing review. We appreciate your time and looking forward to your next stay.
10/10 – Utmerket
Kevin
Reiste med familie
13. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Should be 4 star !!!!!
Great place. Clean and friendly. Bedding was very comfortable
Kevin
Bodde her 1 natt i februar 2024
Svar fra Mary Ann den 16. feb. 2024
Good afternoon Kevin. Thank you for giving us the perfect rate and comment. We appreciate your feedback and we are looking forward to your next stay with us.
10/10 – Utmerket
Patrick
Reiste med familie
26. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful place, would definitely stay there again or recommend
Patrick
Bodde her 1 natt i januar 2024
Svar fra Mary Ann den 29. jan. 2024
Good evening. Thank you for giving us a perfect rating. We appreciate your comment and looking forward to your next stay.
10/10 – Utmerket
Verifisert reisende
Reiste med familie
21. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 2 netter i januar 2024
Svar fra Mary Ann den 22. jan. 2024
Good evening. Thank you for rating us 10 out of 10. We are looking forward to your next stay.
4/10 – Dårlig
Anthony
Reiste med partner
7. jan. 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
the location was convenient to our needs however the lack of a separate space for weddings,conferences and other type event is lacking...A wedding was taking place right in the front check in area while we were checking in plus we had to wait an additional hour before our rooms were ready to check in...
Anthony
Bodde her 1 natt i september 2023
Svar fra Anne-Marie R. den 8. jan. 2024
We are so sorry this was your experience with check in. Our team works very hard to ensure all rooms are thoroughly cleaned and inspected prior to a guest's arrival and we are so sorry your room took longer to prepare for you than anticipated. We do hope to have the opportunity to serve you in the future.
2/10 – Forferdelig
Donna
Reiste med familie
7. jan. 2024
Likte ikke: Personale og service
Donna
Bodde her 4 netter i desember 2023
Svar fra Anne-Marie R. den 8. jan. 2024
We are so sorry you did not enjoy your time with us. Please reach out to us with specific concerns we would love to make it right.
10/10 – Utmerket
Tom
7. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tom
Bodde her 1 natt i januar 2024
Svar fra Mary Ann den 8. jan. 2024
Good evening Tom. Thank you for rating us 5 out of 5. We appreciate your time and we are looking forward to your next stay.
10/10 – Utmerket
Aaron
Reiste med familie
1. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Someone had left stinky left overs in the fridge in our room that were never removed. Not a big deal. Loved the place and will come back.
Aaron
Bodde her 1 natt i desember 2023
Svar fra Mary Ann den 8. jan. 2024
Good evening Aaron. Thank you for giving us a perfect rate in spite of your experience. We apologize for the inconvenience. We are looking forward to your next stay and make things right.
8/10 – Bra
Justin
Reiste med partner
1. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Justin
Svar fra Mary Ann den 8. jan. 2024
Good evening Justin. Thank you for taking time to rate us. We are looking forward to your next stay and make it memorable.
8/10 – Bra
Brian
Forretningsreisende
29. des. 2023
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Desk in room had sticky circles from what looked like a glass being set down on desk and night stand.
Brian
Bodde her 2 netter i desember 2023
Svar fra Mary Ann den 1. jan. 2024
Good morning Brian. We apologize for the inconvenience and thank you for letting us know. We are looking forward to your next stay so we can make things right. Have a great day!
10/10 – Utmerket
DIRK
29. des. 2023
DIRK
Bodde her 1 natt i desember 2023
Svar fra Mary Ann den 1. jan. 2024
Good morning Dirk. Thank you for rating us 5 out of 5. We are looking forward to your next stay. Have a great day!
10/10 – Utmerket
David
Reiste med familie
20. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
David
Bodde her 4 netter i desember 2023
Svar fra Mary Ann den 21. des. 2023
Good evening David. Thank you for giving us a perfect rate. We appreciate your time and looking forward to your next stay.
10/10 – Utmerket
Beth
Reiste med familie og små barn
17. des. 2023
Likte: Fasiliteter
Beth
Bodde her 2 netter i desember 2023
Svar fra Mary Ann den 20. des. 2023
Good evening Beth. Thank you for taking time to rate us. We are looking forward to your next stay.
10/10 – Utmerket
Sarah
Reiste med partner
17. des. 2023
Likte: Fasiliteter
Best hotel lobby anywhere! Really! The hotel is convenient for what we want in Utica. We enjoy sitting in the lobby on evenings we stay here. Old, beautiful, elegant.
Sarah
Bodde her 1 natt i desember 2023
Svar fra Mary Ann den 20. des. 2023
Good evening Sarah. Thank you for the great comments about our hotel. We are glad that you enjoyed your stay with us. We hope to see you again soon.
10/10 – Utmerket
James
17. des. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Y
James
Bodde her 1 natt i desember 2023
Svar fra Mary Ann den 20. des. 2023
Good evening James. Thank you for taking time to rate us. We are looking forward to your next stay.
10/10 – Utmerket
Casey
16. des. 2023
Casey
Bodde her 2 netter i november 2023
Svar fra Mary Ann den 20. des. 2023
Good evening Casey. Thank you for giving us a perfect rate. We appreciate your time and looking forward to your next stay.
10/10 – Utmerket
scott
11. des. 2023
scott
Bodde her 1 natt i desember 2023
Svar fra Mary Ann den 20. des. 2023
Good evening Scott. Thank you for giving us a perfect rate. We appreciate your time and looking forward to your next stay.
10/10 – Utmerket
Jennifer
10. des. 2023
Jennifer
Bodde her 1 natt i desember 2023
Svar fra Mary Ann den 20. des. 2023
Good evening Jennifer. Thank you for giving us 5 out of 5. We are looking forward to your next stay.
10/10 – Utmerket
Erica
10. des. 2023
Erica
Bodde her 1 natt i desember 2023
Svar fra Mary Ann den 3. feb. 2024
Good evening Erica. Thank you for rating us 5 out of 5. We appreciate it and look forward to your next stay.
10/10 – Utmerket
Anthony
Reiste med en gruppe
5. des. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place
Anthony
Bodde her 3 netter i november 2023
Svar fra Mary Ann den 8. des. 2023
Good evening Anthony. Thank you for giving us a perfect rate. We appreciate your time.
10/10 – Utmerket
Laura
Reiste med familie
3. des. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, close to my event
Laura
Bodde her 2 netter i desember 2023
Svar fra Mary Ann den 8. des. 2023
Good evening Laura. Thank you for taking time to rate us. We appreciate your comment.
10/10 – Utmerket
Alfredo og Plano
2. des. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel, great rates. Odd room layout as a result of being much older from an era of different design sensibilities (1912), but still great.
Alfredo
Bodde her 1 natt i desember 2023
Svar fra Mary Ann den 8. des. 2023
Good evening Alfredo. Thank you for giving us a perfect rate. We appreciate your time and comment.
10/10 – Utmerket
Anthony
Reiste med familie
26. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Historic hotel with modern upgrades
Anthony
Bodde her 3 netter i november 2023
Svar fra Mary Ann den 29. nov. 2023
Hi Anthony. Thank you for taking time to rate us. We appreciate your comment. We are looking forward to your next stay.
10/10 – Utmerket
Yanira
Reiste med en gruppe
25. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel.
Yanira
Bodde her 1 natt i november 2023
Svar fra Mary Ann den 29. nov. 2023
Hi Yanira. Thank you for giving us a perfect rate. We are looking forward to your next stay.
4/10 – Dårlig
Heather
Reiste med familie
25. nov. 2023
Likte: Renhold
Likte ikke: Fasiliteter
Clean big TV spacious room
Online stated jetted tub but there wasn't
Nobody said breakfast was only a small window of time
We paid for it and got nothing not even a juice and granola bar
Way overpriced for what it is
Heather
Bodde her 1 natt i november 2023
Svar fra Mary Ann den 30. nov. 2023
Hi Heather. I am sorry that we did not meet your expectations. We are looking forward to your next stay so we can make things right.
2/10 – Forferdelig
Amy og Utica
Forretningsreisende
24. nov. 2023
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Room was not cleaned and the second bed was slept in . Dust on furniture. No one sneered why I tried to change rooms . Unpleasant experience
Amy
Bodde her 1 natt i november 2023
Svar fra Jose O den 25. nov. 2023
I hope this message finds you well. I want to extend my sincerest apologies for the complications you experienced during your recent stay at Doubletree By Hilton Utica.Your comfort and satisfaction are of the utmost importance to us, and I deeply regret that we fell short of meeting your expectations.I understand that your experience did not align with the high standards of service we strive to provide. Please know that we take your feedback seriously, and we are committed to addressing the issues you encountered to prevent similar situations in the future.We deeply value your patronage and the trust you placed in us to provide a seamless and enjoyable stay. We are actively investigating the matters you raised and are taking corrective measures to ensure that our guests do not face similar inconveniences moving forward.As a gesture of our genuine commitment to making amends. Our aim is to demonstrate our dedication to your satisfaction and to regain your trust.Once again, I apologize for the inconveniences you encountered. We hope you will consider giving us another opportunity to provide you with the exceptional stay that you deserve.Thank you for bringing your concerns to our attention. We genuinely appreciate your feedback and look forward to the possibility of welcoming you back to Doubletree By Hilton Utica in the future.Warm regards,
10/10 – Utmerket
Gabriel og Greenville
Reiste med partner
10. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing historic hotel. They kept the historic ambiance and elegance of the lobby/ballroom and restaurant. The rooms are spacious, modern, clean and quiet. Ample free fenced parking. Attentive and gracious staff.
Absolutely outstanding experience here!!
Gabriel
Bodde her 5 netter i november 2023
Svar fra Jose A Otero den 11. nov. 2023
We hope this message finds you well. We wanted to take a moment to express our sincere gratitude for your recent stay at Doubletree By Hilton in Utica. Your positive feedback regarding your experience truly warms our hearts and reinforces our commitment to providing exceptional hospitality.Your kind words about our hotel have been shared with our team, and we are thrilled to hear that we were able to make your stay enjoyable and memorable.As a token of our appreciation, we would like to extend a special invitation for you to return and stay with us again. We are dedicated to maintaining the high standards that earned your praise, and we would be honored to have the opportunity to welcome you back to our hotel. Whether you're planning another getaway or a business trip, we are here to ensure that your experience exceeds your expectations once more.Again Thank you!!
8/10 – Bra
Katrina
31. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Katrina
Bodde her 3 netter i oktober 2023
Svar fra Jose O den 2. nov. 2023
We hope this message finds you well. We wanted to take a moment to express our sincere gratitude for your recent stay at Doubletree By Hilton in Utica. Your positive feedback and score reviews, regarding your experience truly warms our hearts and reinforces our commitment to providing exceptional hospitality. we are thrilled to hear that we were able to make your stay enjoyable and memorable.As a token of our appreciation, we would like to extend a special invitation for you to return and stay with us again. We are dedicated to maintaining the high standards that earned your praise, and we would be honored to have the opportunity to welcome you back to our hotel. Whether you're planning another getaway or a business trip, we are here to ensure that your experience exceeds your expectations once more.Please feel free to contact us directly at Doubletree by Hilton when you're ready to book your next stay.Our team will be delighted to assist you with any arrangements and ensure that your visit is seamless and delightful.
10/10 – Utmerket
Sheri
Reiste med en gruppe
30. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful, beautiful hotel.
Great service.
Happy, helpful front desk.
Just fantastic!
Sheri
Bodde her 1 natt i oktober 2023
Svar fra Mary Ann den 30. okt. 2023
Good evening Sheri. Thank you for taking time to leave a great comment here. We appreciate your feedback. We are looking forward to your next stay.
10/10 – Utmerket
Heather
28. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Get a corner room! It is a phenomenal hotel!!
Heather
Bodde her 1 natt i oktober 2023
Svar fra Mary Ann den 28. okt. 2023
Good evening Heather. Thank you for your great comment about our hotel. We are glad that you enjoyed your stay with us. We are looking forward to your next stay.
10/10 – Utmerket
Kevin
27. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kevin
Bodde her 1 natt i oktober 2023
Svar fra Mary Ann den 28. okt. 2023
Good evening Kevin. Thank you very much for the perfect review. We appreciate you taking time to rate us. We are looking forward to your next stay.
10/10 – Utmerket
Arleen
15. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A very nice place to stay ...
Arleen
Bodde her 1 natt i oktober 2023
Svar fra Mary Ann den 28. okt. 2023
Good evening Arleen. Thank you for your great comment about our hotel. We are glad that you enjoyed your stay with us. We are looking forward to your next stay.
4/10 – Dårlig
Hugh
12. okt. 2023
Hugh
Bodde her 1 natt i oktober 2023
Svar fra Jose A Otero den 2. nov. 2023
I hope this message finds you well. I want to extend my sincerest apologies for the complications you experienced during your recent stay at Doubletree By Hilton Utica.Your comfort and satisfaction are of the utmost importance to us, and I deeply regret that we fell short of meeting your expectations.I understand that your experience did not align with the high standards of service we strive to provide. Please know that we take your feedback seriously, and we are committed to addressing the issues you encountered to prevent similar situations in the future. We like to know what areas we need to improve to change your experience and make better.We deeply value your patronage and the trust you placed in us to provide a seamless and enjoyable stay. We are actively investigating the matters you raised and are taking corrective measures to ensure that our guests do not face similar inconveniences moving forward.As a gesture of our genuine commitment to making amends, I would like to offer you. Our aim is to demonstrate our dedication to your satisfaction and to regain your trust. If you would like to discuss your experience further or if you have any additional feedback to share. Your insights are invaluable in helping us improve and enhance the experiences of all our guests.Once again, I apologize for the inconveniences you encountered. We hope you will consider giving us another opportunity to provide you with the exceptional stay that you deserve.Thank you for bringing your concerns to our attention. We genuinely appreciate your feedback and look forward to the possibility of welcoming you back to Doubletree By Hilton Utica in the future.Warm regards,
8/10 – Bra
Dean og shorewood
10. okt. 2023
Dean
Bodde her 1 natt i oktober 2023
Svar fra Anne-Marie R. den 30. okt. 2023
Thank you for taking the time to rate us! We hope to have the opportunity to serve you in the future.
10/10 – Utmerket
Verifisert reisende
Reiste med familie
28. sep. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 1 natt i september 2023
Svar fra Jose Otero den 7. okt. 2023
We hope this message finds you well. We wanted to take a moment to express our sincere gratitude for your recent stay at Doubletree By Hilton in Utica. Your positive score, regarding your experience truly warms our hearts and reinforces our commitment to providing exceptional hospitality.Your kind words about our hotel have been shared with our team, and we are thrilled to hear that we were able to make your stay enjoyable and memorable.As a token of our appreciation, we would like to extend a special invitation for you to return and stay with us again. We are dedicated to maintaining the high standards that earned your praise, and we would be honored to have the opportunity to welcome you back to our hotel. Whether you're planning another getaway or a business trip, we are here to ensure that your experience exceeds your expectations once more.Please feel free to contact us directly at Doubletree by Hilton when you're ready to book your next stay.Our team will be delighted to assist you with any arrangements and ensure that your visit is seamless and delightful.
10/10 – Utmerket
Laurie Beth
Reiste med en gruppe
23. sep. 2023
Likte: Overnattingsstedets bygg og tilstand
The building is so old but so beautiful very clean
Laurie Beth
Bodde her 1 natt i september 2023
Svar fra Jose O den 7. okt. 2023
We hope this message finds you well. We wanted to take a moment to express our sincere gratitude for your recent stay at Doubletree By Hilton in Utica. Your positive feedback regarding your experience truly warms our hearts and reinforces our commitment to providing exceptional hospitality.Your kind words about about our hotel have been shared with our team, and we are thrilled to hear that we were able to make your stay enjoyable and memorable.As a token of our appreciation, we would like to extend a special invitation for you to return and stay with us again. We are dedicated to maintaining the high standards that earned your praise, and we would be honored to have the opportunity to welcome you back to our hotel. Whether you're planning another getaway or a business trip, we are here to ensure that your experience exceeds your expectations once more.Please feel free to contact us directly at Doubletree by Hilton when you're ready to book your next stay.Our team will be delighted to assist you with any arrangements and ensure that your visit is seamless and delightful.
10/10 – Utmerket
David
22. sep. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Going back home
Location was convenient. Some local breakfast spots nearby. Pillows were way too soft. Room was listed as a queen but the bed felt more like a full. Place was clean, maid services were by request if staying less than four days. Not an issue for us. The staff were very friendly. As always, the warm cookie helps.
David
Bodde her 4 netter i september 2023
Svar fra Jose A Otero den 7. okt. 2023
We hope this message finds you well. We wanted to take a moment to express our sincere gratitude for your recent stay at Doubletree By Hilton in Utica. Your positive feedback regarding your experience truly warms our hearts and reinforces our commitment to providing exceptional hospitality. also we understand some situation can be happen during your stay I understand that some experience did not align with the high standards of service we strive to provide. Please know that we take your feedback seriously, and we are committed to addressing the issues you encountered to prevent similar situations in the future. Your kind words and your observation to improve about our hotel have been shared with our team, and leadership, we want to make your stay enjoyable and memorable.As a token of our appreciation, we would like to extend a special invitation for you to return and stay with us again. We genuinely appreciate your feedback and look forward to the possibility of welcoming you back to Doubletree By Hilton Utica in the future.
10/10 – Utmerket
Eileen
19. sep. 2023
Likte: Overnattingsstedets bygg og tilstand
Eileen
Bodde her 1 natt i september 2023
Svar fra Anne-Marie R. den 27. okt. 2023
Thank you so much for this amazing score!
10/10 – Utmerket
Marea
19. sep. 2023
Marea
Bodde her 1 natt i september 2023
Svar fra Anne-Marie R. den 27. okt. 2023
Thank you so much for the 5/5!!!
10/10 – Utmerket
Bryan
13. sep. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Just passing through Utica New York, we had the pleasure of staying at the Doubletree by Hilton.
Our room was spacious and clean with modern updates.
The staff was very friendly and helpful.
The building is a true turn-of-the-century gem. I loved it.
Bryan
Bodde her 1 natt i september 2023
Svar fra Jose O den 7. okt. 2023
We hope this message finds you well. We wanted to take a moment to express our sincere gratitude for your recent stay at Doubletree By Hilton in Utica. Your positive feedback regarding your experience truly warms our hearts and reinforces our commitment to providing exceptional hospitality.Your kind words about about our hotel have been shared with our team, and we are thrilled to hear that we were able to make your stay enjoyable and memorable.As a token of our appreciation, we would like to extend a special invitation for you to return and stay with us again. We are dedicated to maintaining the high standards that earned your praise, and we would be honored to have the opportunity to welcome you back to our hotel. Whether you're planning another getaway or a business trip, we are here to ensure that your experience exceeds your expectations once more.Please feel free to contact us directly at Doubletree by Hilton when you're ready to book your next stay.Our team will be delighted to assist you with any arrangements and ensure that your visit is seamless and delightful.