Hoteller nær Upper Grassi Lake

«not your run-of-the-mill hotel, more of a family run business, which makes it unique experience. Restaurant chef was amazing! Unique British vibe and we enjoyed that.»

«Convenient location»

«Very noisy room as we could hear trains loudly passing by after 1:00 am in the morning which disrupted our sleep. Also there was noisy chatter from the outside hot tub close to our room later at night. The breakfast we had on our first morning was good. We had to leave early after our second night to catch a flight in Calgary. I had asked if we could have breakfast either at 7:00 or 7:15 am so we could get on the road instead of the regular 7:30 am time. The second woman we spoke to was rather ...

«Rooms were clean and neat and no smell. Breakfast was okay, regular food. Staffs are nice always cheking if food are refilled.»

«Cute, modern, and clean. Onsite spa is a perk. Also the photo booth next to the lobby was a fun touch!»

«Very nice place with fully stocked kitchen and laundry room. Beds were great and bathrooms were excellent too. Great location. Would gladly stay here again👍»

«Bad»

«Smooth check-in. Good amenities, excellent location»

«They need better pillows»

«Great»

«The staff was very friendly and helpful.»

«Clean facilities »

«We stayed in a 2 bdrm 2 bath suite with a balcony, it had everything we needed. The outdoor heated pool, hot tub and sauna were awesome after long days hiking! The only thing I would have liked to see is a little market or restaurant on-site that could be utilized to grab things rather than running out to a grocery store, gas station, restaurant, etc.»

«It's not very clean and the place and the amenities are old.»

«The hotel itself is fine (stayed in the Annex building) but it’s the policies + staff combo that made our stay less than ideal. Strict adherence to 4pm check-in is extremely annoying (we arrived at 3:30pm rushing to a 4pm wedding - don’t tell me the room “isn’t ready,” Logistically, at that hour, I’m not going to believe that). The morning receptionist was kind of rude about helping me call a taxi. Small niceties count in a town with so many properties to choose from.»

«Great location, just outside of Canmore. Suite was very well equipped. Bunk beds were great as well for the kids.»

«Staff was exceptional! Room was very rustic and quant. Enjoyed the stay,!»

«Beautiful room with amazing views. Highly rated restaurant in the hotel. Extremely helpful staff, advised us with hikes in Banff National Park. Wonderful hot tub. The only negative is the trans Canada highway #1 down below the hotel so it’s really noisy on the balcony.»