Pensjonat i Upper Arley

«Extremely helpful reception staff»

«The hotel is currently being renovated, so the reception is a bit of a make-shift affair in the breakfast room. Toast and hot breakfast the English way cooked at your request, preserves and cereals, milk, yoghurt and apple/orange juice provided on a table. No staff visible apart from the combined breakfast waitress/receptionist who was otherwise pleasant enough, we were provided however with the details of a person who would be on the premises later in the evening/throughout the night in case we ...

«I demand a refund. I waited in the dark in the rain for the host to give me the code to get in. The host did not answer calls. This was an emergency to get to the nearby hospital to visit a critically ill relative. I did not stay and booked another place »

«Joules and her Son were absolutely wonderful hosts. We couldn’t have been made to feel any more welcome and we had absolutely everything we needed for our stay. The breakfast was outstanding - lots of choice and super fresh and tasty. Joules’ baking was a great surprise treat, a lovely touch in our room on arrival and the Brownies later in our stay were out of this world! Our room was spotless, very comfy bed, lovely armchairs with the spectacular view over Ironbridge and the valley. ...