Hoteller nær University of Nottingham

«My only problem is the check in process, staff wasn’t professional, wasn’t friendly at the beginning but force a smile later on, not looking at guest when speaking to them , no greeting from staff to guests, no explaining the arrangements for breakfast. Been to many different hotel around the world, this is the worse.»

«Great location in the heart of Mayfair and close to pubs and shops nearby in Shepards Market.»

«We did not receive the service we paid for. There is no 24/7 front desk as advertised. During the whole of our one night stay we did not see a single member of staff. On arrival, we communicated with a man via the doorbell and were told a code to open the door and then another code to retrieve our keys from a cupboard. There were no towels in our room, we had to request these via the doorbell. There was no bottled water as advertised. The room was not very clean - there were cobwebs on the wall, ...

«Utrolig sjarmerende sted og super tilgjengelighet til alt i byen! Sjekk ut grotta i kjelleren - den var syk! Fineste hotellet jeg har vært på og vi koste oss stort!»

«Svært dårlig stand på hotell rommet. Sengen var ødelagt. Det var varmt og aircondition fungerte ikke. Det var svært svakt trykk i dusjen, så kunne ikke vaske håret. Sengetøyet og håndkle var rent, men det var gammelt. Jeg var nok uheldig med rommet, men kunne absolutt ikke sammenlignes med bildene. Kommer ikke til å bo her igjen. »

«Det var jordslag i hjørnet på dusjen. Ingen velfungerende avtrekk så mye fukt i rommet etter varm dusj. Utover dette, så var det flinke og hyggelige folk der.»

«4* Hotell med god service, og smilende personal. God frokost. Fikk dessverre ikke prøvd restauranten til middag. Rommet var greit - litt slitt. God seng. Gulvteppe - noe som min kjæreste med støvallergi reagerte på, men ellers bra. Sammenligner jeg dette 4* hotellet med andre 4* hotell vil jeg si at det scorer litt dårligere, men ett serviceinnstilt personal trekker opp.»

«Room was very cold on arrival, very musty smell throughout the whole building, carpet in the bathroom which seems unhygienic, lots of dead spiders in the window and the room itself wasn't very clean. When I wanted to complain there was nobody around so ended up leaving the key at the desk and driving home »

«Not keen on no staff present but very helpful on text.»