Hoteller nær University of Charleston

«A little dated compared to the pictures but otherwise good with pleasant staff»

«The breakfast was fabulous. Everything else was disappointing. The hotel was very busy and a bus had dropped off a group of guests. They had two receptionists to check everyone in and the li e was 5 deep. Once I got my room assignment, it took me another 15 minutes to catch an elevator because one of the three elevators was out of service. The pool was a disaster. Dirty, wet towels overflowing, trash everywhere, cloudy water. I know they are renovating to pool soon, but cleaning is still ...

«Great location, clean rooms, and incredible staff!»

«Heat didn’t work properly when I got there but staff was very quick in fixing the issue for me. Would stay again»

«Booked cause they had a pool and paid a higher price but when we arrived the pool had been permanently closed. It would have e been nice to know before booking that there was no pool.»

«all was good»

«Convenient location»

«Comfortable and clean suite, good beds, plenty of parking. But disappointingly no mask policy enforced, for staff nor guests, in the middle of a surging pandemic and in a state with low vaccination rates. Also, no breakfast served in the hotel on weekends.»

«I was having surgery so I couldn't have breakfast but my husband went down and breakfast was being served and he said everything was good and hot. As for the staff, not impressed. She was taking a reservation on the phone and didn't bother to say I'll be right with you and when she got off the phone didn't apologize for my wait. She didn't tell me which way our room was or anything else we should know except the wi-fi was our room number. She wasn't rude just very dry. She also should use her ...

«Convenient location,adequate accommodation, I reuse this facility often»

«Very good breakfast. Room fairly quiet. Comfy bed.»

«The room was great. The outside of the property was a bit run down and the area was so-so. But, that is also practical and expected for the price point. I had a good night's sleep and got back on the road the next day without any issues, so it was a good experience.»

«This is a great place to stop after a long drive. I was exhausted from a very stressful day and difficult week. When I entered the lobby, I was greeted with warmth and knew I made the correct decision stopping here. It was very clean, comfortable and safe.»

«TV was small. It had only local channels on "cable". No premium channels and no smart features. Poor picture kind of fuzzy. Room literally right next to highway exit, but it was quiet inside room. Room was very clean and as pictured. Bed and pillows were very soft and a pleasant sleep experience. Grounds are kind of run down. Bathtub and little rough, showing some delamination and grout pulling away badly where tub meets the bathroom floor tile. AC worked fine. Didn't have the free breakfast ...

«This hotel was clean and the rooms were very nice. The breakfast was very good. The young man overseeing it was attentive and efficient as well as engaging. Overall a very nice hotel. »

«So many bugs in our room and in our bed»

«We have been staying at this hotel at least twice a year for 8 years. The staff are always welcoming, kind and helpful. My complaint is that new ownership (we were told this by staff) has taken over and the cost of the rooms went up significantly. The cost has outpaced the return and sadly — we will find another place to stay in the future. This is not a reflection on the staff — they are and have always been great.»

«Other than what seemed like an elephant in the room above me which isn’t the fault of the hotel, my stay was amazing. Clean room. Friendly staff. Pool is very clean. This is my new “go to” when visiting WV.»