Hoteller nær University Hospital Parma OH

«Our room was filthy! And when I called to the front desk as soon as I noticed everything, I was told there was nothing that could be done. She stated, all rooms were booked and she would leave me a card with the managers information to speak with her on Tuesday! This was a Friday when we checked in. The woman on the phone was very nice and apologized for not being able to do anything. I took pictures of everything. They have the time to show they were taken within 20 minutes of us checking in. ...

«Great breakfast»

«Fully equipped kitchen. Ask for the stove on front desk at arrival. »

«Unable to use shower due to bath tub filling up faster than it could drain then it took over 30mins to drain and that's a huge inconvenience. The property never contacted me like the worker said someone would and I find that so unprofessional. I posted this picture of the candy on the floor soon as we walked in the room also.»

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«Yes»

«The bed was very comfortable, and there were many towels available. The elevators were quick and large.»

«Room was clean and well kept»

«The room was clean and the bathroom was clean. Nice stay!»

«Room was nice and clean. Staff attentive, friendly, and helpful. We utilized transportation to the airport and parking at the hotel while we were gone. We were very pleased with our stay. Would stay there again. »

«The room is spacious and appears clean. I did find a few hairs in the bathroom though; which is always gross. Breakfast is in the lobby, with limited choice. Not a big deal, except that you get paper plates, paper cups and plastic cutlery; that looks really cheap. A plus is that the room has a small coffee machine and 2 free bottles of water.»

«The room was not that clean. There was dirt and a large dead spider in the tub. The people in the room next door on our first night were loud all night and were audibly doing drugs. »

«Breakfast was good. Room was clean and spacious. Staff very friendly.»

«When I first arrived at the hotel, the lady at the counter did not acknowledge me or even speak until I mention my reservation. She also didn’t tell me any of the perks like what time was breakfast? If the pool and Jacuzzi was available the hours I had to ask. The room smelled stale and the tub was not properly cleaned out. The food in the restaurant was not good at all. The breakfast was OK. The French toast was really good. I will also mention the bar attendant lady was really nice even though ...

«Hotel was clean and rooms as well. I wish they would have offered free coffee in the lobby. They had Starbucks so was very pricey »

«Breakfast was fairly fresh and clean»

«My son woke up with ants in his bed. The sink would back up when the water was turned on there was no breakfast set up when we arrived the was a water puddle in front of the entrance making it hard for our suitcases the building smelled like marijauna »

«Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. »

«Overall, the hotel was amazing. The pool was closed for all 3 days we were there with random excuses each day and they kept saying it would be open but never was. So that was my big gripe as my kids were super disappointed. The breakfast was 10/10. The snacks/drinks in the evening was so fun. The lobby area to hang out in was amazing. If the pool was open, I would have nothing negative to say. The staff would not look up from their chit chatting when I asked if the pool was open either.»