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Anmeldelser av Whitewater Spa & Leisure Club

3.5 out of 5
Whitewater Spa & Leisure Club
Lakeland Village, Ulverston, England

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 48 av totalt 87 anmeldelser." "
Rangering på 8 − Bra. 23 av totalt 87 anmeldelser." "
Rangering på 6 − Grei. 10 av totalt 87 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 87 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 87 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Louise

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra CA den 15. mai 2024
thank you for this

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We would go again says it all
Bodde her 3 netter i april 2024
Svar fra CA den 4. mai 2024
thank you hope to see you sometime soon.

2/10 – Forferdelig

Jat

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Ants in room all during the stay
Bodde her 3 netter i april 2024
Svar fra CA den 29. apr. 2024
Thank you for this, we did offer to move you to another room, so we could sort out the problem, but you did refuse to move.We have been able to get pest control in for this issue.

10/10 – Utmerket

Ian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location is superb as are the facilities offered.
Bodde her 2 netter i april 2024
Svar fra CA den 24. apr. 2024
Thank you for this, hope to see you again sometime soon

8/10 – Bra

Winifred

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel and beautiful place love the river
Bodde her 1 natt i april 2024
Svar fra CA den 21. apr. 2024
thank you hope to see you again

8/10 – Bra

Jaswinder

Likte: Renhold og personale og service
It was good
Bodde her 2 netter i april 2024
Svar fra CA den 21. apr. 2024
thanks you hope to see you again sometime

10/10 – Utmerket

Mal

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff amazing, hotel very underated and cascades health centre was exceptional 👏
Bodde her 3 netter i april 2024
Svar fra CA den 18. apr. 2024
Thank you , i am please you had a good stay with us. Hope to see you again sometime

10/10 – Utmerket

Maciej

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great facilities, amazing location but disappointing breakfast (very limited selection of foods and a poor service). Had to wait 5-10 mins to be seated, multiple times essentials were missing ( butter, fruits, eggs etc). Cups were dorty, table was not cleaned after previous guests.
Bodde her 1 natt i april 2024
Svar fra ca den 18. apr. 2024
Thank you for your feed back we look forward to welcoming you back again some time

10/10 – Utmerket

Sam

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Calm and peaceful place. Good pool facilities and nice area to walk around outside
Bodde her 1 natt i april 2024
Svar fra CA den 18. apr. 2024
Thank you for your feed back we look forward to welcoming you back

10/10 – Utmerket

Claire

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient - and beautiful - location for the Lakes, such friendly and helpful staff, very striking building, family friendly…nothing to dislike, unless you don’t care for the sound of rushing river water which was audible in our room. We absolutely loved it.
Bodde her 1 natt i april 2024
Svar fra CA den 6. apr. 2024
Glad you had a nice time, hopefully we will se you again sometime.

8/10 – Bra

Timothy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really enjoyed the Spa. Its free for hotel guests and included a pool, jacuzzi, steam room, sauna, gym, squash court, table tennis table, dance studio. In addition there are more Spa facilities upstairs which require payment The hotel is in a lovely setting overlooking rapids on the river Leven. You can watch kayakers and white water rafters tackle fierce rapids passing under the bridge next to the hotel. You can also see the heritage steam train pass on the opposite hill.
Bodde her 3 netter i april 2024
Svar fra CA den 6. apr. 2024
thank you for your comments, We are pleased you enjoyed your stay with us. hopefully we will se you again sometime.

6/10 – Grei

Fauzat

Likte: Renhold og personale og service
The transport links was good, direct bus into Bowness nearby and could take the Haitherwaite station (steam train) is a short walk away.
Bodde her 2 netter i mars 2024
Svar fra CA den 4. apr. 2024
Than you , we are pleased you enjoyed your stay with us

10/10 – Utmerket

roberta

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have had an amazing experience! I was there with my partner and my daughter. We booked a room for 3 nights over the Easter break. The room was nice and cosy for us. We used the leisure twice and it wasn’t never so busy and managed to swim and use sauna, steam and jacuzzi. The gym was well equipped. The staff from reception and from the restaurant was kind and very friendly. We had breakfast included and I loved the sausages! So so tasty! Overall we had great time there. Thank you
Bodde her 3 netter i mars 2024
Svar fra CA den 4. apr. 2024
Thank you i am pleased you had a wonderful time with us.Hope to see you again some time soon.

8/10 – Bra

Mark

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed for two nights .staff were friendly helpful .used the pool and steam rooms all clean. We had a meal in the restaurant which we both enjoyed lovely location.We would both return when next week are in the lakes
Bodde her 2 netter i mars 2024
Svar fra CA den 31. mars 2024
Thank you for your comments. We look forwards to see you again sometime.

10/10 – Utmerket

Paul

Bodde her 1 natt i mars 2024
Svar fra CA den 18. apr. 2024
Thanks you for your feed back

4/10 – Dårlig

David

Forretningsreisende
Likte: Fasiliteter
Having driven for 6 hours when I checked in at 17:00 I was asked if I would be dining, at this point I was insure and wanted to use the leisure facilities to unwind but was told I needed to let them know before 17:30 so I booked for 19:30 as last sitting was 19:45. On arrival in the restaurant there was only about 10 other people in there so not sure what the issue was. I was also advised on check in that the earliest I could have breakfast was 08:00am, not a great hotel for a business traveler.
Bodde her 1 natt i mars 2024
Svar fra CA den 22. mars 2024
Thank you for your comments, we will review our procedure.Breakfast is served from 8am but we do offer our guest a take away if leaving earlier is asked.

6/10 – Grei

Alex

Reiste med partner
Likte: Renhold og personale og service
Nice location for what we needed. Hotel looks lovely from the outside with plenty of free parking. Inside reception was nice and staff were really friendly. Property a but dated but functional. Our roon was a let down and had a full on view of a sloped roof with a broken ladder on it we couldnt even see a tree. It made it very dark but i suppose, private! It didnt matter as much as we were out most of the time. Room was a bit dated but spacious and clean. The menu was a bit limited as we needed some pasta due to doing a run and there was nothing on there that was suitable for us so we had to eat out which was fine but would of liked tobhave eated there. The breakfast was nice with a cooked full english and then yoguhurts/cereal/toast available. I would say that it could possibly of been presented a bit better, maybe a bit more decoration? The spa was ok, pool was a bit cool but clean, the windows around the pool that looked onto the river were full of condensation so were all really misty and looked terrible. The steam room only worked for 1 day of our trip but the sauna was lovely, so was the indoor jacuzzi. The gym up stairs was ok but some of the gym equipment was really rusty and on the older side but again functional. I had a treatment whilst there but the massage felt a little rushed and actually bruised my shoulders as it was so repetitive. No advice was given to drink lots of water after which should be explained after a massage. I felt like it was very rushed .
Bodde her 2 netter i mars 2024
Svar fra CA den 22. mars 2024
Thank you for your comments we will pass them on to the Heads of Department to look at what we can improve on, going forwards

10/10 – Utmerket

cath

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
fairly nice room and peaceful
Bodde her 2 netter i mars 2024
Svar fra CA den 22. mars 2024
Thank you for this

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra CA den 18. mars 2024
Thank you so much see you again soon

10/10 – Utmerket

Jim

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love it
Bodde her 4 netter i mars 2024
Svar fra CA den 18. mars 2024
Thanks you hope to see you again soon

10/10 – Utmerket

Ajay

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice, traditional, excellent food, great with kid's.
Bodde her 1 natt i mars 2024
Svar fra CA den 11. mars 2024
Thanks you for this

6/10 – Grei

Diane

Reiste med partner
Breakfast was average ,But our evening meal very good could have more tea coffee and milk in the room one per person was not good enough
Bodde her 1 natt i mars 2024
Svar fra CA den 11. mars 2024
Thank you for your comments. Much apricated.

8/10 – Bra

PRAKASH

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful location. Nice cosy rooms. Pleasant staff. Good leisure centre
Bodde her 2 netter i mars 2024
Svar fra Reception den 10. mars 2024
Good afternoon,Thank you for taking the time to leave us your review and we are pleased you enjoyed your stay with us.

8/10 – Bra

Paul

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very pleasant stay Very relaxing nice view
Bodde her 1 natt i mars 2024
Svar fra CA den 5. mars 2024
Glad you had an enjoyable stay with us.Hope to see you again sometime.Chris

10/10 – Utmerket

melvyn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great location
Bodde her 1 natt i februar 2024
Svar fra CA den 2. mars 2024
Really glad you have a wonderful stay with us and the location was spot on

8/10 – Bra

Carolyn

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was disappointed that we could not charge drinks to our room whilst in the Blue Bar. Otherwise a very pleasant and comfortable stay and really enjoyed the Health Spa Facilities….!!! Would definitely stay again…
Bodde her 1 natt i februar 2024
Svar fra CA den 24. feb. 2024
Thank you for your review, We are pleased that you had an enjoyable time with us.Looking forward to welcoming you back some time.

10/10 – Utmerket

Amy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful stay and wonderful staff. Food was fantastic as were the facilities
Bodde her 1 natt i februar 2024
Svar fra CA den 24. feb. 2024
Thank you we will share your comments with the team.

10/10 – Utmerket

Keith

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very enjoyable stay, large room and friendly staff.
Bodde her 2 netter i februar 2024
Svar fra CA den 24. feb. 2024
Thank you for this, all of the team will be please to know you had a great time.

10/10 – Utmerket

Ian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
We had a wonderfully relaxing time in a lovely setting. The staff were all friendly and helpful. The Spa was excellent as well We will be returning
Bodde her 2 netter i februar 2024
Svar fra CA den 24. feb. 2024
Thanks you we look forwards to welcoming you back in the future

10/10 – Utmerket

Steve

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra CA den 24. feb. 2024
Thank you

10/10 – Utmerket

Aleksandra

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely stay
Lovely stay at Whitewater hotel, helpfull staf and dog frendly , everything was excellent !
Bodde her 2 netter i februar 2024
Svar fra CA den 24. feb. 2024
Thank you for this we will share with all of our team

4/10 – Dårlig

Dorothy

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Guest not required
Not to good , from checking in, it seemed a lot of trouble. Very badly signed internally. Dinner waitress should have sat down with us the number of time she checked our table. Bedroom was nice if a little dated. Spa pool very cold changing rooms tired and a little scruffy. Food was fine nothing fantastic. Overall felt they would have preferred us to send money and not go. Guests not required
Bodde her 1 natt i februar 2024
Svar fra CA den 24. feb. 2024
Thank you, I will pass on your comment to our HOD and we will look at how we can improve our guest service.

8/10 – Bra

D

Bodde her 1 natt i februar 2024
Svar fra CA den 24. feb. 2024
Thank you

10/10 – Utmerket

Julie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Value for money
Very friendly staff nuce olace ti stay nuce relaxing atmosphere
Bodde her 1 natt i januar 2024
Svar fra CA den 24. feb. 2024
Thank you for your comment, please to hear you had a relaxing times

10/10 – Utmerket

Paul

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best hotel.
One of the best hotels I've stayed at in quite a while. The location, parking and staff. As well as room and hotel restaurant was amazing. Only down point was that i only stayed for 3 nights. Will most definitely book this hotel when next in the area.
Bodde her 3 netter i januar 2024
Svar fra Reception den 26. jan. 2024
Thank you so much for your review. We look forward to welcoming you back to the Whitewater Hotel in the future.

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i mars 2020

8/10 – Bra

Richard

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good service and nice breakfast.
A 3 day stay for business. Very comfortable with a nice breakfast. Fabulous views across the river from the restaurant. I was also impressed that the hotel rang me to let me know that I had left an item in the room.
Bodde her 3 netter i februar 2020

10/10 – Utmerket

Janet

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely
Great pool, comfy bed and great breakfast
Bodde her 1 natt i februar 2020

10/10 – Utmerket

Michael

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ideal Lake District hideaway
Fantastic location, make sure to get a room with a river view, sound of rushing water can be quite loud but relaxing and sitting on the balcony with a cup of tea in the morning was a great way to start the day
Bodde her 1 natt i januar 2020

8/10 – Bra

Paul

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2019

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel, brilliant service and delicious food. Would definitely recommend.
Bodde her 1 natt i desember 2019

8/10 – Bra

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very comfortable with excellent food
Bodde her 3 netter i november 2019

10/10 – Utmerket

RICHARD

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2019

10/10 – Utmerket

Kevin

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic - and it has a gym
This place does have a gym - and quit a good one too. Never busy, enough kit and choice. Good pool and sauna - steam room was out of action, but that can happen to any place. Two very nice bars, and a separate restaurant. Plenty of choice on the menu, plus the specials. Sizable rooms, good WiFi and TV with comfortable beds. Very quiet location, well back from the main road, and it will take you about 30 mins to get in to Barrow if you’re working there. Had to go to work early so only had time for a quick bowl of cereal so they gave me a bacon bap to go – what stunning services. I’d go back in a heartbeat – great staff, all friendly and helpful.
Bodde her 2 netter i november 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold
Bodde her 1 natt i oktober 2019

2/10 – Forferdelig

Leon

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Dirty room
Very dirty room dated small musty mouldy Hotel could not move us so took £69 off the bill So disappointing
Bodde her 1 natt i september 2019

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Beautiful property next to a river; that could have been incredible with a little more TLC. As the hotel had a spa I thought it would have been a relaxing break for me and my partner. Unfortunately the spa was full of young children screaming, playing ball games and diving into the pool so we simply couldn’t relax or even take a swim. The staff were impeccable; they couldn’t do more to help! The breakfast was lovely.
Bodde her 2 netter i juni 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I thought the hotel was beautiful the staff very welcoming our room was superb we only stayed one night due to attending Cartmel races but would have loved to stay longer very nice in all areas
Bodde her 1 natt i mai 2019

6/10 – Grei

Verifisert reisende

Likte: Renhold
Likte ikke: Personale og service
Fantastic location, hotel is fine. I thought it mean no to advise me of the special offer when I booked, which would have nearly halved my bill.
Bodde her 2 netter i februar 2019