Hoteller i Turbaná

«Excellent location, spacious rooms and helpful staff»

«El hotel es genial, cuanta con una adaptación de un viejo edificio con lo moderno y excepcional para una experiencia inolvidable el rooftop es bellísimo. Por otro lado las camas son muy incómodas para el descanso.»

«Everything was perfect »

«Would NOT recommend!! Look elsewhere for accommodations in Colombia Pros- beautiful ocean side property with 2 pools. Lunch was good had fresh fruits and fresh juices that were good. Also locations was close to the airport so that was convenient. Drinks were good and strong. Cons Property is outdated with thin walls. No hot water on the first night. Staff does not speak English. I encountered maybe 5 people who spoke English fluently. Very frustrating that more staff aren’t trained to ...

«VERY DIRTY: see pictures. When showering, found parts of leftover soap by prior guests, and their old shampoo plastic containers. Meaning: Shower/bath was NOT cleaned. Mouldy shower, see picture. Both bath towels had many stains, and/or not clean. Showed these pictures, and towel, to staff at reception. Totally passive, no interest in fixing, did not offer discount, new room or other «fix». Simply pointed out that the maid must not have cleaned. For the towels: said that it is simply ...

«The staff is so incredibly nice, friendly and helpful. The English in Cartagena is limited amongst locals, but that is no problem with broken Spanish worlds, English and gesticulations. Hotel is located in the newest part of Cartagena which is cheaper than old town, and a bit more quiet. Breakfast which is included, hardly any hotels have this service left, is also good. I would love to come back here again some time.»

«Service ok, men husk at man må være litt “på” for at servitørene skal se deg. Noen ganger er de veldig på og oppmerksomme, andre ganger må man spørre selv om man kan bestille eller oppsøke dem selv. Noen ganger glemmer de ut bestillingen din. Husk at det automatisk er en «service charge» (som er frivillig), men at det i tillegg er en linje for «propina»/tips på regningen. »

«My partner and I had very high expectations for this 5-star hotel, but unfortunately, our stay did not live up to our expectations. It is an incredibly beautiful place with lovely surroundings and beautiful treetop bungalows, but it is very overpriced, and the service is not good. While some of the staff members were super friendly and helpful, we had far too many negative experiences. The hotel is large, and the communication between different services and staff members was lacking. For ...

«Awesome stay! The hotel was very clean, comfortable, and well maintained. The staff was friendly and always ready to help with anything we needed. The location was convenient and made it easy to get around. Overall, a great experience and I would definitely stay here again.»

«Estaban remodelando »

«Noe nedslitt, men god service, og god frokost. Sentralt med mange restauranter.»

«La ubicación era perfecta, el precio que pagamos es lo que recibimos. Cama y toallas de baño estaban limpias. Aire acondicionado funcionaba bien. Lo único es que en mi habitación no había agua caliente. Entiendo que en Cartagena hace mucho calor pero a muchas personas aún nos gusta bañarnos con agüita caliente. Igual y si tiene pero la verdad nunca lo comenté a recepción. »

«Good»

«No hot water to shower. Get gen very few towels. Barely any WiFi. »

« I am very disappointed with my recent stay. I have stayed at this hotel for many years when returning to my hometown, and it used to hold many good memories for me. Sadly, this experience completely changed that. After waiting a long time to check in, I was given what seemed to be the worst room in the hotel. The front desk staff was unkind when I politely asked if they could help me get into the room sooner. The room was in very poor condition. There were mosquitoes and even cockroaches, loud ...

«This is by far the best hotel in Cartagena, Bocagrande area. It’s secured and well maintained. Great buffet breakfast. If I had any complaints, is that the elevators were a little slow but it was due to high occupancy, but not really an issue. Highly recommend. »

«My room was very clean had a lot of daylight and stuff was amazing. Beautiful people gave me all attention all the time.»