Summary:
ZEN 3BR villa ✨ Located in the exclusive Kokoon Complex with 24/7 security, featuring a private rooftop pool, lush garden patio, and elegant wood-accented interiors. Perfect for magical nights under the stars in Tulum. Relax and let our Guest Experience team create unforgettable moments — whether biking, a golf day, or a special getaway, we’ll take care of every detail so you can simply enjoy.
The Space:
🏡 HOUSE LAYOUT
🛌 3 Bedrooms
•BR 1 : King-size bed(Ground floor)
•BR 2 -> King-size bed, (Upper level)
•BR 3 -> King-size (Upper level)
Each bedroom includes:
❄️ Air conditioning
👕 Closet
🚿 En-suite bathroom
🌙 Blackout curtains
🔐 Safe for your belongings
💧 Amenities You’ll Love
• Private rooftop with plunge pool
• BBQ grill + outdoor dining area
• Private garden surrounded by nature
• Fully equipped kitchen
• Large communal pool
• High-speed Wi-Fi
• Smart TV
• 24/7 gated security
• Personalized concierge services
👥 Occupancy Details:
The villa accommodates up to 6 guests, but please note: pricing is based on 4 guests, and additional guest fees apply beyond that.
Guest Access:
📅 On your arrival day, you’ll receive all the necessary information in the morning to complete a smooth and easy check-in. In most cases, one of our hosts will personally welcome you, show you around the house, and share tips and recommendations so you can make the most of your experience.
🔑 Prefer more privacy? We also offer a self check-in option: our team will send you all the instructions, access details, and codes in advance.
🕙 Our Guest Experience team is available daily from 10:00 am to 10:00 pm, ready to assist you with anything you may need.
The Neighborhood:
Casa Zen is located within the small Kokoon Pueblo complex, situated in Region 15 — the newest gem in Tulum's expanding district, our villas offer a serene escape with a touch of jungle tranquility while maintaining proximity to the pulse of the town. Only a short 10-minute drive separates you from the renowned beach road, ensuring easy access to Tulum's famed coastline (bumpy unpaved roads are not uncommon in as our small town is now turning into a city)
Within a brief 10-minute journey in the opposite direction lies La Veleta, a coveted area brimming with lively restaurants, charming cafes, and pathways weaving through lush jungle landscapes. Equally close is Aldea Zama, granting exclusive access to a vibrant residential enclave. A few minutes further leads you to Tulum Center, the bustling heart of this lively town. Most guests rent a car, scooter, or ATV's
Getting Around:
There is free parking available for the unit. A vehicle is neccesary to reach most surrounding areas comfortably. We reccommend renting a scooter for the most efficient and exhilerating way to explore the area!
Other Things to Note:
🚫 No Parties / Noise Policy
•Parties are strictly prohibited.
•Small gatherings require prior approval.
🔇 No loud music after 11:00 PM.
•Please respect neighbors, staff, and community rules.
🚔 Violations may result in a USD 500 fine, police involvement, or eviction.
💡 Energy Consumption
•Turn off A/C units, lights, and electronics when not in use.
❄️ A/C should never remain on when the villa is unoccupied to avoid energy waste.
⚠️ Illegal Items
•Drugs and firearms are strictly prohibited.
🚫 Possession or use will result in immediate eviction and legal action under Mexican law.
🌴 Unexpected Events
•Tulum is a developing town; occasional power or water outages may occur.
These are beyond our control.
⛈ In severe cases (storms or emergencies), staff may access the villa for safety reasons.
🚫 External vendors are not allowed
For safety and privacy reasons, external vendors are strictly prohibited from accessing the villa.
•The company is not liable for interruptions caused by external providers or weather.
Interaction with Guests:
✨ Guest Experience & Personalized Services ✨
Our Guest Experience team will reach out as soon as your reservation is confirmed to guide you before and throughout your stay, making sure you enjoy every moment without worries.
Your only task? Relax and be pampered. Whether it’s a sunset bike ride 🚲, a golf day ⛳, a unique tequila tasting, or a magical escape to hidden cenotes, we’ll plan every detail so you can focus on creating unforgettable memories.
🌟 Tailored Experiences
• 🚐 Private transportation – Comfortable, on-time transfers to the airport or any destination.
• 🌊 Exclusive excursions – Secret beaches, enchanting cenotes, and custom tours just for you.
• 💫 Romantic moments – Private dinners under the stars, yacht sunsets, and special surprises for your loved one.
• 🧘 Wellness & relaxation – Sunrise yoga, soothing massages, and spa experiences to connect with yourself and nature.
🕙 Our Guest Experience team is available daily from 10:00 am to 10:00 pm, always ready to assist and make your stay as special as you imagined.
