Hoteller i Troy

«The safety latch on my room door was broken. The staff was very helpful and found a different room for me and got a cart and offered to help. The new room had a dried coffee spill near the fridge and the body wash in the shower was empty or broken- minor inconvenience. Overall a nice stay at a great price.»

«Our room smelled like mold, likely because there was a lot of rotting and what looked like mold in the bathroom. The carpets themselves needed to be replaced as they had a musty smell likely from too much moisture or spills. This hotel really needs a lot of work to make it feel inviting. Any fixes that were implemented in our room looked like bad work, with sink faucets being very strangely set up, lots of random cracks and peeling paint throughout as well. I would not recommend anyone staying ...

«Checked in and hour after booking, room was perfect my needs, breakfast was delicious.»

«I was thrilled with the location. Very short walk into town, and had plenty of parking. Checking in was a breeze by just using codes to the doors. My first impression walking into the building was that it smelled VERY clean. My room was spotless, bright and charming. I stayed in Room #8, and it was the perfect size for a single or a couple. The ONLY thing I wish it had was a blow dryer, but that is a VERY minor mark. 5 stars all around, and will stay here again!»

«I am disgusted by the behavior of the general manager who hung up the phone on me. I paid for my room in FULL for 2 nights but when I arrived the next day (flight was delayed) I was told I couldn’t check in because they had cancelled my room (kept my money) and sold my room to another guest So that means they got to benefit TWICE from one room Cancelled my room and left me stranded with nowhere to stay And when asked for my money back on the phone with manager, she hung up the phone on me ...

«Bra hotell meget sentralt i Keene. Forøvrig en veldig trivelig liten by med "small town feel". Lett å spasere rundt og mange spisesteder. Ikke frokost inkludert, men wifi og parkering. Strøkent rom. Vi spiste forøvrig på en thai restaurant rett i nærheten som fikk høyt score, men det var mer en dårlig norsk kinarestaurant. Kanskje kokken hadde flydd over Thailand på vei hjem til Kina, men det var max....»

«Breakfast was fantastic Did not need any shops Hosts were super friendly We enjoyed our short stay»

«The hotel wasn't even accepting reservations and Expedia booked me there. And I also paid a $9 insurance fee. Thankfully, I did not pay for my reservation in advance. I received no confirmation from the hotel or Expedia. The night before my departure, I looked for a confirmation and found nothing. I tried to call the hotel and the call went immediately went to voicemail with no outgoing message. The next day, when I arrived in the town and drove by the place, there was a huge sign out front ...

«I loved the updated accommodations and friendly staff. I just wish I’d be surprised by something other than highly processed food for breakfast. It’s the new norm unfortunately.»

«The customer service alone here makes me want to stay here time and time again! Every single staff member I dealt with at the front desk and on the phone was so kind and extremely pleasant to deal with. As a solo traveler, this also gave me a feeling of safety which I truly appreciate. The rooms may be slightly outdated, but was clean and comfortable for a one night stay. The mattress was a bit softer than I prefer, but the A/C ran great and I slept like a baby all night with zero disturbance. ...

«Excellent basic comfortable hotel room. There is a fridge and microwave, the hotel was quiet, and the staff were courteous. Everything was very clean. Location is convenient. Highly recommended!»

«OK hotel, the staff there were friendly»

«Staff was friendly, anxious to help, and readily available. Lots of shops-eateries, gas stations, grocery, and others nearby. The price was outstanding and fulfilled my needs for 4 days and 3 nights. Very quiet and the parking was not visible from the road. Very easy access back to the highway.»

«Convenient property. Clean rooms. Comfy beds and nice bedding. Good breakfast. We were there for just one night but it was overall very good! Would stay again.»

«The continental breakfast was good - a variety of fresh baked goods, yogurts, fresh fruits, granola, teas, and the coffee was excellent! It would have been nice to enjoy a hot breakfast on the cold and gloomy morning that we were there, though. We enjoyed meeting our friendly host, Joe, and had a nice conversation with him as he explained the history of the property and some future kitchen renovations he has in the works. Parking was no problem - plenty of space, well-lit, felt absloutely ...

«We stayed just one night for a wedding nearby. Overall it was good. Easy check in, front desk guy was super nice. Its just a little dated decor wise.»

«Nice staff, large rooms, easy access to Peterborough. Noisy aircondition.»

«For the price this was a nice place to stay passing through Brattleboro. Everything was fine until an employee, without knocking, just unlocked our door and walked in at 10:40am and said “Check out”. Someone could have been dressing. We felt very rushed even though checkout was 11am. It took a lot of restraint to not verbally lay into the guy. Just make sure your extra locks are secured.»