Hoteller i Troup

«Good hotel»

«The staff went beyond service and made sure our 3 day stay was excellent. Always asked and made sure we were doing ok. Thank you for the great service»

«Went to Texas for a funeral. Decided to give this hotel another try because we already had issues in the past. The room was ok except it smelled like mildew. Then after a long drive and even longer day, there was no hot water. Front desk said maintenance was offsite and nothing could be done. So had to go to family house to shower. Saturday prior to funeral at 11 AM shower was still cold. Nothing done. Right before checking out to go back to Ohio, AGAIN SHOWER WAS COLD. front desk said they were ...

«El desayuno no era como otros holiday inn, no habian salchichas de pavo, la pisina era super fria, el jacuzzi no funcionaba y el piso de la pisina se veia sucio, no la podimos utilizar, lo unico bueno era la limpieza del cuarto, pero esten mas al pendiente cuando se acaban los jabones. »

«Cockroach in the room. In my 40 yrs never smelled water like the water coming out of the faucets. That cannot be healthy. »

«First room 222 the door didn’t lock and window could be slide open from inside second room the inside door handle was broken the people ubove me were loud and disrespectful office didn’t do nothing about it and wouldn’t refund my money also has bed bugs and roaches »

«Was down for work. Great hotel. Plan on staying again.»

«Property was Nice and very open to the shopping center. The Pool wasn't in used and didn't know until after checking in. But it was nice stay, until it was time to check out and the young lady behind the counter was very rude. The warm welcome that I received when checking in and leaving was very different. »

«The room had roaches so I had to get a refund »

«The staff was wonderful! The location is great and it’s very quiet. The room was clean and they accommodated us very well! Definitely stay there if your traveling that way!»

«AC was very noisy, the sheets had holes, besides the breakfast was included, they requested me to pay $3 per breakfast, finally, they requested a deposit of $100 (it was reimbursed), I didn't know I had to pay a deposit»

«The breakfast was awesome. Yes, my family and I did shop nearby our hotel. »

«We were giving a handicapped room which had mold in bathroom. We were told they were booked, why we were giving that room and not able to change it upon requesting.»

«We have stayed at Sleep Inn in Tyler a few times. It has always been clean with a friendly staff. Will probably stay there again in the future. »

«There was no hot breakfast available and pool was unavailable»

«Yes»

«Yes»