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Anmeldelser av FourSide Plaza Hotel Trier

4 out of 5
FourSide Plaza Hotel Trier
Zurmaiener Straße 164, Trier, RP

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 366 av totalt 933 anmeldelser." "
Rangering på 8 − Bra. 447 av totalt 933 anmeldelser." "
Rangering på 6 − Grei. 92 av totalt 933 anmeldelser." "
Rangering på 4 − Dårlig. 20 av totalt 933 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 933 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Geir

Bodde her 1 natt i august 2023
Svar fra Kenneth Hein den 26. sep. 2023
Lieber Geir, vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie unser Gast waren. Über näheres Feedback bezüglich Ihres Aufenthaltes würden wir uns sehr freuen. Kenneth Hein - Hotelmanager

10/10 – Utmerket

Yared

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel
It was a great stay! The rooms are clean and the staff are helpful! Charging port for electric cars area vailable!
Bodde her 1 natt i juli 2023
Svar fra Kenneth Hein den 23. juli 2023
Dear Yared, Thank you very much for taking the time to write a review. We are pleased to hear that you enjoyed our comfortable rooms and felt welcomed by our friendly staff. See you again hopefully soon. Kenneth Hein - Hotelmanager

8/10 – Bra

Torgeir

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Kenneth Hein den 2. juli 2023
Dear Torgeir, Great to hear that you were our guest and enjoyed your stay. See you again hopefully soon. Kenneth Hein - Hotelmanager

8/10 – Bra

Sigve

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Praktisk, behagelig og god beliggenhet for oss som er på gjennomreise
Bodde her 1 natt i april 2023
Svar fra Kenneth Hein den 23. apr. 2023
Dear Sigve, Great to hear that you had a comfortable stay and felt comfortable with us. See you again hopefully soon. Kenneth Hein - Hotelmanager

8/10 – Bra

Arne

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2022
Svar fra Kenneth Hein den 8. des. 2022
Lieber Arne, vielen Dank für Ihre Bewertung. Wir freuen uns, dass es Ihnen bei uns gut gefallen hat und Sie einen schönen Aufenthalt hatten. Bis hoffentlich bald wieder einmal. Kenneth Hein - Hotelmanager

10/10 – Utmerket

Merete Aase

Bodde her 1 natt i september 2022
Svar fra Kenneth Hein den 8. okt. 2022
Liebe Merete, vielen Dank für Ihr tolles Feedback. Wir freuen uns, dass Sie sich bei uns rundum wohlgefühlt und Ihren Aufenthalt genossen haben. Auf ein baldiges Wiedersehen im schönen Trier. Kenneth Hein - Hotelmanager

8/10 – Bra

Haakon

Bodde her 1 natt i august 2022
Svar fra Kenneth Hein den 10. sep. 2022
Dear Haakon, Great to her that you felt comfortable with us and enjoyed your stay. We hope to welcome you again soon. Kenneth Hein - Hotelmanager

10/10 – Utmerket

Arne

Bodde her 1 natt i juli 2022
Svar fra Kenneth Hein den 30. juli 2022
Lieber Arne, vielen Dank für Ihr tolles Feedback. Wir sind erfreut, dass es Ihnen bei uns gut gefallen hat und alles zu Ihrer Zufriedenheit war. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Kenneth Hein - Hotelmanager

10/10 – Utmerket

Dag R.

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2022
Svar fra Kenneth Hein den 28. apr. 2022
Lieber Reisender, schön, dass es Ihnen bei uns gut gefallen hat und alles zu Ihrer Zufriedenheit war. Wir hoffen Sie bald wieder bei uns an der Mosel begrüßen zu dürfen. Kenneth Hein - Hotelmanager

10/10 – Utmerket

Arne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lader for Tesla
Flott opphold med gratis Tesla-lading
Bodde her 1 natt i oktober 2021
Svar fra Kenneth Hein den 30. okt. 2021
Dear Arne, Thanks a lot for taking the time to write a review. Great to hear that you felt comfortable with us and enjoyed your time in Trier. See you again hopefully soon. Kenneth Hein - Hotelmanager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales
Litt utenfor sentrum. Avhengig av bil/taxi om en vil til Trier sentrum. Men ellers rent, rolig og pent. Store og gode rom. Effektiv innsjekk og utsjekk. Anbefales.
Bodde her 1 natt i august 2021
Svar fra Kenneth Hein den 4. sep. 2021
Dear traveller, Great to hear that you enjoyed your stay and felt comfortable with us. We hope to welcome you as our guest again soon. Kenneth Hein - Hotelmanager

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Mangler AC noe som gir utfordringer på rommet ifm opphold på sommeren. Vi hadde 25-38C under oppholdet og over 30C inne på rommet. Ingen mulighet til å få senket temperaturen på rommet. Fikk låne en liten bordvifte av hotellet. Ikke glass eller kjøleskap/minibar grunnet Corona. Fikk ikke rengjort rommet oftere enn hver fjerde dag grunnet Corona. Samtidig hadde de buffet til frokost der smittevernet ikke var ivaretatt. De ansatte yter meget god service men begrenset hva de klarer å få til med restriksjoner.
Bodde her 6 netter i august 2020
Svar fra Vincent Nienhaus den 8. jan. 2021
Dear traveller, Thank you very much for sharing your impressions with us. We are glad that you were our guest and felt welcomed by our friendly staff. But we are sorry to hear that you weren’t satisfied with the temperature in your room. We will consider your feedback in our internal talks. Please notice that the current situation and the implementation of the corona regulations are a challenge for all of us. We ask for your understanding if the processes sometimes take a little longer. Nevertheless we hope to welcome you again. Vincent Nienhaus - General Manager

8/10 – Bra

Mana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Bodde her 1 natt i september 2019
Svar fra Vincent Nienhaus den 13. okt. 2019
Dear Mana, Thanks a lot for your review. We are glad to hear that you felt comfortable with us and enjoyed your time in Trier. We hope to welcome you again soon. Vincent Nienhaus – General Manager

8/10 – Bra

liv

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2019
Svar fra Vincent Nienhaus den 7. juni 2019
Liebe Liv, vielen Dank für Ihr Feedback. Schön zu hören, dass Sie unser Gast waren und Ihnen Ihr Aufenthalt zugesagt hat. Bis hoffentlich bald wieder einmal. Vincent Nienhaus - General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i desember 2018
Svar fra Vincent Nienhaus den 31. des. 2018
Lieber Reisender, vielen Dank für Ihr schönes Feedback. Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns verbracht haben und alles zu Ihrer Zufriedenheit war. Auf ein baldiges Wiedersehen in Trier. Vincent Nienhaus - General Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Modern hotel
Very nice place. We were there in the middle of a heatwave and the rooms were VERY warm. Bed comfy, great shower. Breakfast was good, but did not refill pancakes at 0845 ( breakfast until 1000) When They asked us about breakfast I said no first because our kids dont eat much so it doesent makes sense paying for them. Tjey said they Could eat for free, but it ended up on our invoice. I printed it out, and got some info about their policy regarding free breakfast, but they did remove it but I walked out of there with a semi bitter tasted in my mouth.
Bodde her 1 natt i juli 2018
Svar fra Vincent Nienhaus den 31. aug. 2018
Dear traveller, Thank you for sharing your impressions with us. We are very sorry that there were a misunderstanding with our staff and discrepancies regarding the bill. Please contact us directly so we can check the process again. We hope to welcome you again. Vincent Nienhaus – General Manager

10/10 – Utmerket

Tore

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good
Bodde her 1 natt i juni 2018
Svar fra Vincent Nienhaus den 2. juli 2018
Dear Tore, Great to hear that you enjoyed your stay and had a good time at the FourSide Plaza Hotel Trier. See you again hopefully soon. Vincent Nienhaus - General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2018
Svar fra Vincent Nienhaus den 2. juni 2018
Dear traveller, Thank you very much for your amazing review. We are glad to hear that you enjoyed your stay at the FourSide Plaza Hotel Trier. We hope to welcome you again soon. Vincent Nienhaus - General Manager

10/10 – Utmerket

Sigve

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig bra hotell til god pris
Vi bruker dette hotellet jevnlig, på gjennomreise til Nice. Veldig fornøyd med hotellet på nesten alle områder, bare et minus; ingen matservering etter kl 22:00.
Bodde her 1 natt i mars 2018
Svar fra Vincent Nienhaus den 30. mars 2018
Dear Sigve, Thank you very much for taking the time to write a feedback. We are very glad to hear that you enjoyed your stay. Thank you also for your feedback regarding our roomservice. We will consider your suggestions in our internal talks. See you hopefully soon in Trier! Vincent Nienhaus - General Manager

8/10 – Bra

ÅS og Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel for short stay
Just passing by, good food and situated by river. Secure free parking.
Bodde her 1 natt i juli 2017
Svar fra Vincent Nienhaus General Manager den 6. sep. 2017
Dear traveller, Thank you very much for taking the time to write a review on Expedia. Nice to hear that you enjoyed your stay and we hope to welcome you again soon!

10/10 – Utmerket

Gerd Birgit

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2017

8/10 – Bra

Stig

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Okay hotel with plugging parking
Hotel was quite nice. It tried a little too hard to be hip, but the minimalistic style at least makes it easy to see that it was clean. Bathroom was nice, but the shower solution a lot of hotels use, with 3/4 cover means that if you're not careful, you'll flood the floor (Wich my GF did). Luckily it was not too hot, so we didn't miss the non existent a/c. All in all good hotel for the price and short stay. Don't think I would use it for longer stays. Big bonus and extra star for charging stations for both Tesla and my VW GTE plug-in.
Bodde her 1 natt i juni 2017
Dear Stig, thank you very much for taking your time to write a review on Hotels. To improve our service we are always happy to receive feedback. We will discuss your feedback regarding our interior in our internal talks. Nevertheless we are glad that you enjoyed your stay and were able to use our car charging station. We hope to welcome you again! Your FourSide Plaza Hotel Trier Management

8/10 – Bra

Inger Oline

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gjennomreise
Bodde her 1 natt i april 2017

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
flott hotell!
flott hotell, mye for pengene! eneste negative var ingen aircon + en del støy fra veien. også et lite stykke til sentrum! men utmerket service, alt ser nytt og pent ut! kanskje beste rommet vi har hatt på hotell i tyskland!

10/10 – Utmerket

Rolf Willy og Trondheim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp hotell med topp service
Nydelig hotell og fantastisk hyggelig betjening. Det er et stykke å gå inn til sentrum, men fint å gå langs elva.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice, modern and stylish hotel
Very nice hotel. We chose this as a starting point to crawl through Mosel valley, and this hotel is modern and stylish and nice in all ways.

6/10 – Grei

Ulrich

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Könnte sauberer sein
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Coen

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good hotel, kind personell but at least an half hour walk from the city with no othen options to get there but you own transport. Wished they had bikes to borrow or even hire
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Eric

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

6/10 – Grei

Gerald

Reiste med partner
Einfaches Hotel, welches wohl von vielen Reisegruppen verwendet wird. Nicht genügend Parkplätze vorhanden. Einfache und stellenweise abgenutzte Einrichtung. Nicht sehr gepflegtes Ambiente. Altmodisches Schlüsselsystem (keine elektronischen Schlösser).
Bodde her 1 natt i april 2024

6/10 – Grei

Aleksandar

Reiste med partner
Likte: Personale og service
Condition of rooms is pretty average, it’s a bit outdated. Very limited amenities in the room. Also bear in mind there is no phone in the room, so for any request you’d need to go to the reception.
Bodde her 1 natt i april 2024

6/10 – Grei

Sandra

Reiste med en gruppe, Reiste med kjæledyr
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Wir hatten eine Familiensuite gebucht. Für einen 3-tägigen Aufenthalt (2 Erw. mit Hund) zahlten wir 353 Euro. Dafür bekamen wir ein Zimmer direkt ggü. dem Fahrstuhl. In der 2. Etage mit halbem Moselblick, halbem Edeka-Blick. Zunächst die positiven Dinge: das Zimmer war geräumig und das Bad halbwegs modern mit nur kleineren Macken. Nun zu den Dingen, die wir nicht mochten: es gab keinen 2. Zimmerschlüssel, keine Card, das ganze Zimmer war mit ollem Teppich ausgelegt, dem man die Jahre ansah. Der wurde mit Hund bei Regenwetter auch nicht schöner im Laufe des Aufenthaltes... aber das wäre kein Problem, denn in einem Hotel sollte es ja einen täglichen Zimmerservice geben. Trotz aufgehängtem Serviceschild (2x) kam kein Zimmerservice. Der Teppich blieb dreckig, die Betten ungemacht. Es gab kein Telefon, keinen Kühlschrank. Es gab keine Kaffeemaschine, nur einen Wasserkocher mit 2xKaffee, keinem Tee. Einmal Wasser p.P. war vorhanden. Das Frühstück haben wir nicht probiert. Im Ganzen empfehlen wir das Hotel nicht weiter. Ziemlich in die Jahre gekommen, das Preis-Leistungsverhältnis stimmte überhaupt nicht.
Bodde her 3 netter i mars 2024

8/10 – Bra

LUCA og Ariccia

Forretningsreisende, Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Complessivamente una buona struttura. Il parcheggio potrebbe essere gratuito considerando che è all'aperto, non costudito e distante dall'ingresso dela struttura. Suggerisco di sostituire l'ascensore che non ha un'aspetto allo stesso livello della struttura.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Alexander

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hat aufjedenfall Spaß gemacht. Nur die 9€ für den Parkplatz sind etwas zu teuer.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

SALOME

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy silenciosa
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Djamshid

Forretningsreisende
Likte: Renhold
Große Internet Panne im Hotel
Normalerweise ist Internet nicht gut hier aber dieses Mal es hat absolut nicht richtig geklappt Ich hat Bereitschaft und musste mein Handy hotspot nutzen Von Seite von Hotel nur um Verständnis gebeten worden sonst nichts Es ist absolut inakzeptabel
Bodde her 2 netter i februar 2024

8/10 – Bra

Nicole

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Xxx
Bodde her 1 natt i januar 2024

8/10 – Bra

Ahmet

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Marc

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

6/10 – Grei

Djamshid

Forretningsreisende
Likte: Renhold
Service is getting worse
This morning the reception was empty tried to call someone but nobody was there so I had to leave the keys at the empty desk I’m a return guest this has never been the case before The executive room does not correspond to the minimum of the 4* hotel
Bodde her 1 natt i januar 2024
Svar fra Fourside Hotel Trier den 11. jan. 2024
Dear Guest,Your recent experience at our hotel does not reflect the service we strive to provide. We genuinely apologize if our team was not available to assist you at the reception desk. This is certainly not a usual occurrence at our hotel.Regarding your remark about the executive room, we aim to offer our guests comfortable and well-equipped rooms that align with the standards of a 4-star hotel. We are sorry to hear that it did not meet your expectations.We hope to have the opportunity to welcome you back at the Fourside Plaza Hotel Trier to provide you with a significantly improved experience.Best Regards,Your Fourside Plaza Hotel Trier Team

4/10 – Dårlig

Djamshid

Forretningsreisende
Likte: Renhold
Bad internet in some rooms
I've booked an executive room just to have better internet as internet is not good on superior room, I'm a return guest and I'm amazed that the room (311) furniture is not as usual no place to put the luguage etc... the equipement og the room is not corresponding to the executive rooms staff has also changed not for the better, there's no 24 hrs reception available and unfortunatly now even for business trips you have to pay city taxe in Trier
Bodde her 1 natt i januar 2024
Svar fra Fourside Hotel Trier den 11. jan. 2024
Dear Guest,Your feedback is highly valued and we're sorry to hear about your recent experience in room 311. It's unfortunate to learn that the room and its amenities didn't meet your expectations. The Fourside Plaza Hotel Trier prides itself on providing top-notch service and facilities to our guests. We're surprised to hear that the staff didn't reflect the usually high standards we strive to maintain. Regarding the city tax, it's a local regulation that applies to all visitors, not just our hotel. We understand that it may come as a surprise and we apologize if this was not communicated to you beforehand. We hope to have the opportunity to welcome you back in the future, providing you the exceptional experience that our guests usually enjoy. Sincerely,The Fourside Plaza Hotel Trier Team

10/10 – Utmerket

Marc

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

8/10 – Bra

Darlene

Reiste med partner
Likte: Personale og service
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Björn

Bodde her 1 natt i desember 2023

10/10 – Utmerket

KATIE

Reiste med familie
Great sized room for family
We had a double room (rooms adjoining) which was perfect for us as a family with a very large main bedroom. Just what we needed.
Bodde her 1 natt i desember 2023

8/10 – Bra

Renatus

Bodde her 1 natt i november 2023

8/10 – Bra

Matthias

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
So wie gewünscht
Bodde her 2 netter i november 2023
Svar fra Kenneth Hein den 1. des. 2023
Lieber Matthias, vielen Dank für Ihre Bewertung. Schön, dass alles zu Ihrer Zufriedenheit war und Sie einen angenehmen Aufenthalt bei uns verbracht haben. Bis hoffentlich bald wieder einmal. Kenneth Hein - Hotelmanager

8/10 – Bra

YK

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Kenneth Hein den 31. okt. 2023
Lieber Reisender, schön, dass Sie einen angenehmen Aufenthalt bei uns im Haus verbracht und Ihre Zeit in Trier genossen haben. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Kenneth Hein - Hotelmanager

10/10 – Utmerket

troels

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Kenneth Hein den 31. okt. 2023
Lieber Reisender, vielen Dank für Ihr Feedback. Schön, dass es Ihnen bei uns gut gefallen hat und alles zu Ihrer Zufriedenheit war. Bis hoffentlich bald wieder einmal. Kenneth Hein - Hotelmanager

10/10 – Utmerket

Djamshid

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Kenneth Hein den 31. okt. 2023
Dear traveller, Great to hear that you enjoyed your stay and had a comfortable stay. See you again hopefully soon. Kenneth Hein - Hotelmanager