Hoteller nær Towne Center Park

«Need to strengthen the severe weather response and procedures because during a tornado warning when we lost power, the staff appeared to not know what to do. Everything else was great.»

«Property was well maintained, felt safe. Room was clean. Our room was on the first floor by the stairs and another entrance door, so it wasn't the quietest room unfortunately. Bed was comfortable.»

«We’ve stayed at this hotel numerous times over the years! In the past, the hotel was top notch, which is why we chose this hotel again. However, this time was different. The hotel smelled like pond water throughout the whole hotel. Also, in our bedroom we noticed ants crawling all over the floor. We mentioned it to staff & they moved our room. We didn’t notice any in the other room. The morning breakfast tickets were a joke. The staff at the front desk and the restaurant were not consistent with ...

«Everything was spotless. Every one of the staff was very friendly. rooms are a little small but great for a quick stay.»

«The hotel itself is a 100% standard Hampton Inn,which is good and predictable, however not very special. Just the way I like it. The staff was very friendly and always prepared to serve. Probably one of the most service minded staff I have come across for a long time. Sharing local advice and also having the time for a chat.»

«The front desk staff were nice but the room was extremely humid the entire time even with the air going and the shower floor was old and needing replaced.»

«My room had stains on the sheets, pubic hair in the shower, microwave didn't work, pool was shut down, and breakfast had a lot to be desired.»

«Nice and clean.»

«I know this is a pet friendly hotel but there should be rooms for people who are allergic to cats, as I am. I walked into the room, laid in the bed and my eyes swelled up that fast. Less than 2 minutes. I know it is pet friendly but I thought it would be cleaned more thoroughly. The staff there were fantastic and cancelled our week long reservation. I can’t talk highly enough about the staff. Thank you to them again. Just look for a hotel that doesn’t allow pets if you are as allergic ...

«Overall was good , I just didn’t like the smell of humidity in the first floor (were I stayed smell really strong like mold and humidity mix with cleaning products, really hard to sleep with that odor .»

«This is my number 1 hotel in joliet we Always stay in here we love ❤️ clean and very quiet»

«Good air conditioning and nice breakfast»

«Multiple time I have to request to clean the room.»

«Clean, convenient, cold and hot breakfast options.»

«Good hotel, good service, great beds and fluffy towels. The lack of information about the hotel/casinp in the room was unusual. Nothing regarding restaurants, where things are located and so on. There was only one place to get food, which was fine for us but if we wanted like a restaurant we would have had to leave the property. The icemaker on our floor didnt work and the fridge in our room actually halfway froze a sandwich i up in there for the night. »

«The cable to the tv was broken off so we couldn’t use the tv. There were no other rooms so we were stuck in a room with no tv. And there was no offer to even try to fix it.»

«No hay hielo a ninguna hora»

«Location was in a good place. Comfy beds. Staff was friendly. Clean. Evelvator to rooms.»