Hoteller i Shorewood

«Good hotel, good service, great beds and fluffy towels. The lack of information about the hotel/casinp in the room was unusual. Nothing regarding restaurants, where things are located and so on. There was only one place to get food, which was fine for us but if we wanted like a restaurant we would have had to leave the property. The icemaker on our floor didnt work and the fridge in our room actually halfway froze a sandwich i up in there for the night. »

«The counter check-in person was very nice and was really helpful. The breakfast was good and everything ran smoothly.»

«Good»

«Great service»

«To start, Tucker who was manning the front desk upon arrival, was welcoming, warm and friendly. He was extremely professional with the check in process. Had all our information and checked us in thoroughly and quickly. When we were trying to transport our luggage etc, we were having difficulty and he came to our rescue helping get everything up to and into our room. As we came and went he was extremely friendly and smiling with courteous greetings etc. He should be recognized for his excellent ...

«Great locations. Lots of dining and shopping. Even a water park close by.»

«Great no notes»

«Clean, comfortable and a great location.»

«This hotel is ideally located and the price is right. The property and the room are clean and the staff is friendly.»

«There was a cockroach in our room. My friends in the room had a towel completely covered in someone's hair. The maid just folded it with clean towels. There was almost nothing for breakfast, as there were a lot of people. And there was nothing to eat. I had to wait about 15 minutes for the omelet to be brought. We didn't even have coffee, we had to ask. Usually we stay at this hotel and were satisfied, but this time something went wrong with them. I guess we'll have to change the hotel. And yes, ...

«Told them my room had a deep smell of mold, they said »

«Place was run run down in the middle of an upscaled neighborhood - I assumed it would be much better especially with an 8/10 rating. THERE WAS A DOG BARKING ALL NIGHT TWO DOORS DOWN! And one guest had an ankle monitor. Never again.»

«This hotel is a really dated and needs an upgrade. Especially the reception area is worn. The rooms are ok, spacious and clean. A bit dated and a lot of noise from people talking in the hallway, the aircondition or refrigerator and even the neighbour room. The breakfast can´t be called a breakfast, sorry. Did not even try this time. On the other hand, the hotel is pretty cheap. But you get what you pay for. Free wifi and pretty fast wifi. Swimmingpool, which I didn´t try.»

«Very good»

«Fresh pineapple and boiled egg breakfast is better than other this level of hotel. »

«Very good value; big, clean lobby; friendly, helpful staff.»

«They were friendly»

«Staff was amazing and the hotel was super clean !»

«The sheets were thin, the towels scratchy, and the be was hard. It is obvious whoever owns this hasn't spent anything on it in a long time. We will not return.»