Hoteller i Town of Pines

«Not clean »

«Property is well maintained and beautiful to look at with all the wood. Nice choices for restaurants. Room was very clean. Room service breakfast was convenient and good. When we go back we plan to explore the heated pool area. Casino was clean and non-smoking. Plus even though non- smoking facility they do have good designated smoking areas.»

«Flott hotell med store rom. Koselig personell. Tradisjonell søt amerikansk frokost som ikke helt falt i smak hos oss nordmenn. »

«Everything Great. I`ve stayed here numerous times.»

«Everything we needed! Just good things to say about this place!»

«Great»

«The jetted tub was everything and I know they wash them because I witnessed it. The balcony overlooking the lake was so relaxing. I thoroughly enjoyed our stay. There are only stairs to the second floor and you get an actual key instead of a swipe card. I really just enjoyed the experience.»

«The staff was super amazing and helpful when we needed extra towels and things. The only thing that was a little upsetting was the people next door being loud until 1am and than back yelling and screaming at 6:30. (Not the hotel’s fault)»

«We were staying with our pet and the room that gave us was smelling awful. It was smelling like mold and the bathroom was smelling urine. Then they changed our room and told us that the dogs would cause the smell in the room. The new room was not smelly but it was not clean. The whole room was dusty, there were drinks from previous guests in the fridge. The floors were stained in the bathroom etc.. I do not understand why they think people who travel with their pet do not deserve sanitary ...

«Walking in, the smell was strong chlorine and … something else. Not sure if they were trying to “hide” other odors. We were greeted by two men. One older gentleman was “in training” by the younger one, and he was speaking non English (my guess is Pakistani). Check in took longer than it should have, but they were nice enough. Kudos to both men: the younger showing much patience (I assume) and the older for willingness to learn something new. It was a little unnerving to hear a language I ...

«Staff was very friendly, and helpful. Was a last minute booking, they were fantastic!»

«It was overall a good experience! The room was clean and orderly but the only issue my girlfriend and I ran into was some bugs that were in the jacuzzi tub. These bugs were present in the jets as they only appeared after we had started to fill it up. We were only staying for a night so it only slightly disturbed our stay.»

«Very cozy and felt homey. Staff was super helpful and everything was clean and tidy. Parking was convenient and everything was stocked well. Excellent stay.»

«Convenient location.»

«The carpeting in the room was dirty and had not been vacuumed. The toilet was plugged up in the morning and we had not really used it. We told the staff when we went downstairs for breakfast and was told that they would unclog it after we checked out (checkout time was two hours away.) I told her that was not acceptable and she came up and plunged the toilet. As she was leaving she said she splashed on the toilet seat but don't worry she wiped it off. I told her that she should have lifted ...