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Anmeldelser av The Richmond Hotel

2 out of 5
The Richmond Hotel
27 Croft Road, Torquay, England

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 56 av totalt 221 anmeldelser." "
Rangering på 8 − Bra. 82 av totalt 221 anmeldelser." "
Rangering på 6 − Grei. 36 av totalt 221 anmeldelser." "
Rangering på 4 − Dårlig. 23 av totalt 221 anmeldelser." "
Rangering på 2 − Forferdelig. 24 av totalt 221 anmeldelser." "

7,4/10

Renhold

8,2/10

Personale og service

6,2/10

Fasiliteter

6,2/10

Overnattingsstedets bygg og tilstand

4,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Hilde

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2019

4/10 – Dårlig

Julie Yun

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not a hotel to recommend
The room was apparently old (standard) and seemed dirty (at least the bathroom). The space was small and there was something wrong with the balcony door. Unfornately the only good thing was the view from the balcony.
Bodde her 1 natt i juli 2017

2/10 – Forferdelig

DAVID

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Kirsty

Reiste med en gruppe
we always stay at the Richmond hotel when we go away the staff are friendly . Ali on reception is lovely very welcoming and friendly always happy to help with anything or anything and also the manager Shazly very friendly and welcoming and very helpful love staying at this hotel and can’t wait to come back for new year weekend see you again soon kirsty and ry
Bodde her 2 netter i desember 2023

6/10 – Grei

Karen

Reiste med familie
Likte ikke: Fasiliteter
Very old and dated bed could do with being changed very old not comfortable at all
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Simon

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The worst hotel I have ever been in. Room really dirty, kettle dirty, squeaky bed, squeaky floorboards, moths and Flys galore. The whole vibe of place was awful and depressing. Place needs a big big upgrade on everything.
Bodde her 1 natt i september 2023

6/10 – Grei

Ravinder Pal

Reiste med familie
Likte ikke: Renhold
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Kerry

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
I didn’t stay I handed the key back
Bodde her 1 natt i juli 2023

4/10 – Dårlig

anthony

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
NEVER RETURN
Apart from the location i have very little positive feed back to give i stayed with my 2 children in what could only be discriped as a dirty discusting room poor carpets had no tv working for the intire stay even though it was bought to the attention of staff on several occasions my room was not cleaned for the intire stay of 5 days feel really let down as even though my kids enjoyed are holiday the hotel really was the bad point of it shame cause it has so much potential too be a really nice place hopefully someone can take over and turn it in to something special
Bodde her 5 netter i juli 2023

2/10 – Forferdelig

Jason

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
dirty
Room was dirty when checked in with blood on the shower curtain. we told staff who assured us they would get room cleaned. we were there 2 days and still the same when we left. very tired with a lift that sounds like it will explode when doors closing. hard to find any staff Dont waste your money staying here!
Bodde her 2 netter i juni 2023

2/10 – Forferdelig

Alan

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Aviod at all costs
We arrived to find the hotel housed homeless that we were not informed about,the room they allocated us was full of flies,the sheets didn't fit the bed and the smell was disgusting,we checked out 5 mins after checking in we were refused a refund and told to contact yourselves for a refund,luckily we found another hotel at short notice, and had a fabulous time,please can you refund the cost of this disgusting hotel
Bodde her 2 netter i juni 2023

8/10 – Bra

TOM

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Basic but worked for me.
Basic hotel with a really friendly reception worker who was great. Brilliant view from the balcony.
Bodde her 1 natt i juni 2023

4/10 – Dårlig

Chris

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I don't know if the hotel failed to acknowledge the request or if expedia failed to pass it on but we requested a wheelchair accessible room. What we got was a room on a mezzanine floor and accessing it required one of our party to take the lift to the floor above and then shuffle down the stair on her bum whilst I carred the chair down for her. The room was dusty, paint cracked and peeling off, the bathroom just looked gross it desperately needed renovation. Parking overnight cost £10 although that might be advertised somewhere on the site, I certainly didn't see it and I had filtered hotels to just ones with parking. One plus side, the receptionist who greeted us was very accommodating, tried his best to swap us to a more suitable room, was very apologetic and helped out in every way he could.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023

4/10 – Dårlig

Paul

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Faulty towers
First room freezing cold with no tv Second room hadn’t been cleaned empty sugar sachets left on the desk and green spit in the sink No shower curtain so room got soaked from the shower
Bodde her 1 natt i februar 2023

4/10 – Dårlig

Charmaine

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Photos are deceiving as rooms are of a very low standard, mix matched bed bases and dirty wood chip walls and bathrooms are dirty . Nothing matching . Very run down .
Bodde her 3 netter i september 2021

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
DON'T STAY HERE!
The hotel is very run down, there was a strong smell of mould and damp. During the night me and my partner was constantly being bitten by flees or bed bugs. The room's are old fashioned and in need of updating. The shower never got passed luke warm. We wasn't expecting miracles but for £109 For one night we thought that was a bit steep.
Bodde her 1 natt i september 2021

2/10 – Forferdelig

Lloyd

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Very disappointing.
If I could sum this place up in one word, it was (awful). The shower unit didn’t work. I tried having a bath which was near impossible, the hot water was scalding hot,when I tried turning on the cold tap there was very little water coming out the tap…
Bodde her 1 natt i september 2021

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Staying at the Richmond
The staff were friendly and welcoming, unfortunately the hotel is in need of total renovation, our first room was not what we expected needing redecorating and a deep clean. Also doors being slammed all night we got no sleep. We told the manager and he moved us promptly to a cleaner and quieter room. With no restaurant facilities meant having to go out for all meals not what we expected. A bit disappointing in all.
Bodde her 4 netter i september 2021

8/10 – Bra

Till

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2021

4/10 – Dårlig

David

Likte: Romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Not a great experience
Bodde her 1 natt i august 2021

4/10 – Dårlig

Leslie

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good location but hotel very dated and in need of refurbishment. Parking has to be pre-booked. Window in room didn’t lock and shower was appalling. Only stayed for one night and that was enough.
Bodde her 1 natt i august 2021

2/10 – Forferdelig

Oui

Reiste med familie
Likte ikke: Personale og service
Bodde her 1 natt i august 2021

10/10 – Utmerket

Lesley

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Mohamed in reception made us feel very welcome. So did his young colleague - I didn't catch his name. We were there for 5 nights and had two rooms. There was not much car parking space but we were able to park for most of our stay on site. The rooms were clean and the shower worked perfectly. The hotel's decor could use a lick of paint but other than that we all had an enjoyable stay.
Bodde her 5 netter i august 2021

2/10 – Forferdelig

Linda

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Don’t stay here
The hotel is awful first impression it shouldn’t be open my room was dirty the curtains were hanging off it’s rails and filthy I’ve taken pictures of various parts of the hotel on my way to and from my room the only clean parts of my room was the bed and it’s linen very disappointing I was even advised not to leave anything in the car no one at reception for a lot of the time and lots of parking problems with many cars getting parking tickets carpets filthy rubbish left at bottom of stair wells and fire extinguishers propping open fire doors
Bodde her 1 natt i juli 2021

4/10 – Dårlig

Michelle

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Don't recommend
Beds very uncomfortable could hear every footstep of anyone walking past our room broken furniture half of the lights weren't not working in our room
Bodde her 1 natt i juli 2021

6/10 – Grei

Trudy

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Stayed for one night .The hotel is currently being redecorated and new carpets fitted . It needs to be cleaned to a better standard.The room is very basic for the money.It is overpriced for the standard of the hotel. Will not stay again.
Bodde her 1 natt i juli 2021

6/10 – Grei

Verifisert reisende

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The location is great, a few minutes walk to the harbour. The communal areas at the hotel are unacceptable. The parking was not free and I was not informed that you need to pre-book. There are only around ten spaces available for the entire hotel as well. The room was good, bed was comfortable but the bath was stained and the bin was kit emptied after previous guests.
Bodde her 2 netter i juli 2021

6/10 – Grei

Joseph

Bodde her 1 natt i desember 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og fasiliteter
Bodde her 1 natt i november 2019

8/10 – Bra

Gary

Forretningsreisende
Likte: Personale og service og romkomfort
Comfortable, but rooms a little dated. WiFi was advertised but non existent.
Bodde her 4 netter i november 2019

8/10 – Bra

lewis

Reiste med familie
Likte: Renhold, personale og service og romkomfort
All good
Staff was great, Room was abit run down, but still had everything we needed, I have nothing bad to say because it is a lovelt hotel and lovely staff, j enjoyed my time here thank you
Bodde her 2 netter i november 2019

8/10 – Bra

Michael

Bodde her 1 natt i oktober 2019

6/10 – Grei

Derek

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2019

10/10 – Utmerket

Sally

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely visit & room had fantastic view of Torquay bay. The staff were really friendly & Breakfast consisted of full English, toast, cereals & fruit which was very nice. The hotel is up a steep hill so if you are without a car or have mobility issues don't book & then complain! Very traditional decor & could do with a repaint on the balconies but otherwise really lovely. The area around is quiet & the guests were mainly older generation on coach trips so no noise! There is entertainment on some nights which looked good. Overall would definately stay again.
Bodde her 2 netter i oktober 2019

8/10 – Bra

Raymond

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hello just stayed for the 1 night but it was lovely well please
Bodde her 1 natt i oktober 2019

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My stay was comfortable and staff were friendly and helpful
Bodde her 1 natt i oktober 2019

10/10 – Utmerket

Jon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Another excellent stay
Bit of maintenance going on in next room
Bodde her 3 netter i oktober 2019

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold og personale og service
The hotel is is a good location, nice decor and nice rooms. Some of the rooms have a great view of the ocean. In general, the staff are nice though at times they seem stretched a bit. (the front desk girl also doubles up as the bar server and also runs back and forth from the rooms as needed) The breakfast was reasonably priced and was quite good. We didn't eat dinner at the hotel.
Bodde her 2 netter i september 2019

6/10 – Grei

BOB

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Basic break
When for short break lovely area bit hilly where hotel was ok going out as it was downhill lol. Had brecky included which was worth it we didn't have evening dinner but it was good price if you wanted it. Staff were lovely but hotel was up for sale and most of the decor including carpets was very tired. First pic is view from room.
Bodde her 4 netter i september 2019

8/10 – Bra

Sahithi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2019

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Ideal fir a night in Torquay if a little dated but good value for money
Bodde her 1 natt i september 2019

2/10 – Forferdelig

sohail

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nothing to say, won't be coming back
Unfortunately not as advertised, misleading. No balcony as advertised, no option No AIRCON, No free parking Water extremely hot
Bodde her 3 netter i august 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i september 2019

10/10 – Utmerket

Steven

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great
Use this hotel a lot and really find it so friendly
Bodde her 1 natt i september 2019

2/10 – Forferdelig

Verifisert reisende

Bodde her 1 natt i juli 2019

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold og personale og service
Lovely staff who are very helpful. The hotel is in desperate need of updating .
Bodde her 1 natt i september 2019

8/10 – Bra

azhar

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i august 2019

4/10 – Dårlig

Verifisert reisende

The only thing i liked wasthe deck in garden and lounge .All rest was very run down specially the room
Bodde her 3 netter i august 2019