Fasade

Anmeldelser av Inglewood Palm Hotel, Abbey Sands Torquay

3 out of 5
Inglewood Palm Hotel, Abbey Sands Torquay
32 Belgrave Rd, Torquay, England

Anmeldelser

4,4
Rangering på 10 − Utmerket. 3 av totalt 63 anmeldelser." "
Rangering på 8 − Bra. 11 av totalt 63 anmeldelser." "
Rangering på 6 − Grei. 10 av totalt 63 anmeldelser." "
Rangering på 4 − Dårlig. 8 av totalt 63 anmeldelser." "
Rangering på 2 − Forferdelig. 31 av totalt 63 anmeldelser." "

4,6/10

Renhold

4,8/10

Personale og service

3,6/10

Fasiliteter

4,0/10

Overnattingsstedets bygg og tilstand

4,8/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

David

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I want a refund worst service ever got turnsd awT said no bookings and rhey ca t do notbing about refund to see you for it
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Nicola

Likte ikke: Personale og service
Bodde her 7 netter i november 2023

2/10 – Forferdelig

Linda

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

8/10 – Bra

Ken

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i september 2023
Svar fra Dewi den 6. nov. 2023
That is great to hear, Ken! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi

4/10 – Dårlig

Wing

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Tim den 6. nov. 2023
Hi, Wing! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

8/10 – Bra

Karl

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Cheap and cheerful hotel, was once a grand old place. Still spotlessly clean with limited but friendly and hardworking staff
Bodde her 1 natt i september 2023
Svar fra Barbara den 6. nov. 2023
Thanks for your kind and lovely words, Karl! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

8/10 – Bra

Tommy

Forretningsreisende
Likte: Renhold og romkomfort
Bed made every day, milk and tea bags refreshed, peaceful place
Bodde her 4 netter i september 2023

6/10 – Grei

Clifford

Bodde her 1 natt i september 2023

2/10 – Forferdelig

linda

Bodde her 7 netter i september 2023

2/10 – Forferdelig

G

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

4/10 – Dårlig

Brian

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location good. Should have stayed closed and be revamped with some serious money invested in it. Expedia should remove it from there web site!
Bodde her 3 netter i september 2023

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ok
Bodde her 5 netter i august 2023
Svar fra Joey den 12. sep. 2023
Hi! We are elated to know that you liked our services. Regards, Joey

2/10 – Forferdelig

debbie

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Avoid at all cost
Bodde her 3 netter i august 2023

6/10 – Grei

karl

Bodde her 1 natt i august 2023

2/10 – Forferdelig

Simon

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kept awake noisy neighbours. Nothing done about it.
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Jake

Bodde her 1 natt i august 2023

2/10 – Forferdelig

Kathryn

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Would not recommend, I wont be staying there again
s stayed 12/08/23 would not stay again. and would not recommend. Dirty old scruffy not been touched in years.
Bodde her 1 natt i august 2023

4/10 – Dårlig

NTERALNTO

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023

2/10 – Forferdelig

Emma

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place should be shut down ot not fit for anyone is a helth and safty prople from start to finish
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Sharon

Bodde her 2 netter i juli 2023

6/10 – Grei

Shirley

Reiste med familie
Likte ikke: Renhold
The property was adequate for our needs.
Bodde her 3 netter i juli 2023
Svar fra Eva den 29. juli 2023
Thank you for rating us positively, Shirley! We will surely work on the feedback shared to improvise our services in the future. Have a nice day ahead. Regards, Eva

8/10 – Bra

David

Likte: Personale og service
This was a satisfactory stay
Bodde her 1 natt i juli 2023
Svar fra Eva den 25. juli 2023
Hi, David! it feels great to see you that you had a nice stay. We will feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Eva

2/10 – Forferdelig

Shaun

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra Ammy den 15. juli 2023
Hi, Shaun! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.

8/10 – Bra

Martin

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Common space, loby was very old, strange smell. But room was quite fine.
Bodde her 1 natt i juli 2023
Svar fra Ammy den 15. juli 2023
Hi, Martin! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 – Utmerket

Stuart

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra Ammy den 15. juli 2023
Thanks for the positive rating, Stuart! Hope to welcome you again soon. Regards, Noah.

4/10 – Dårlig

Suzanne

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Shambles
Very disappointed with this hotel, room was in need of decoration, skirting boards were thick with dust, hot water eventually came through after running shower for 20 minutes, pillows were very thin, no bar, swimming pool was covered by tarpaulin,
Bodde her 3 netter i juni 2023
Svar fra Ammy den 15. juli 2023
Hi, Suzanne! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 – Forferdelig

Rainy

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fabulous location and thats all. No staff around. Room needs updating. Patio door to balcony off the runners. Balciny paint stuck to feet and dirty. Toilet wouldnt flush then nearly flooded. Wardrobe dropping to bits. Tried on numerous occasions to contact them before and during our stay, all automated and was given email address and no reply! Very disappointed and left early, could if dine with seeing someone. Wasted £300
Bodde her 6 netter i juni 2023
Svar fra Ammy den 15. juli 2023
Hi, Rainy! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

8/10 – Bra

Sarah

Likte: Renhold og personale og service
Sorry I left
Bodde her 7 netter i juni 2023
Svar fra Ammy den 15. juli 2023
Hi, Sarah! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 – Forferdelig

Doreen

Bodde her 4 netter i juni 2023
Svar fra Eva den 20. juli 2023
Hi, Doreen! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

6/10 – Grei

Nicole

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
It was a nice stay for one night but the double mattress wasn’t very comfortable and the carpet had stains on and the bathroom wall had brown marks by the radiator
Bodde her 1 natt i juni 2023
Svar fra Ammy den 15. juli 2023
Hi, Nicole! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 – Forferdelig

Mark

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stay well clear
Bodde her 3 netter i juni 2023
Svar fra Ammy den 15. juli 2023
Hi, Mark! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

4/10 – Dårlig

Tanayia

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Place was ok if you need somewhere very cheap to stay the night. Hotel itself is very run down, the shower was scorching to the point we couldn't use it. Bedding smelt musty and of cigarettes. Check in, wasn't smooth as no one at front desk so how to call a number and wait. Would not stay here again
Bodde her 1 natt i juni 2023
Svar fra Ammy den 15. juli 2023
Hi, Tanayia! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

8/10 – Bra

sean

Bodde her 3 netter i juni 2023
Svar fra Ammy den 15. juli 2023
Hi, Sean! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 – Utmerket

James

Bodde her 1 natt i mai 2023
Svar fra Lisa den 3. juni 2023
Thanks for rating us superbly, James! Glad to know that you loved our services :) Regards, Lisa

2/10 – Forferdelig

Karen

Bodde her 3 netter i mai 2023
Svar fra Barbara den 24. mai 2023
Hi, Karen! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

4/10 – Dårlig

Kirsty

Reiste med partner
Likte ikke: Renhold og personale og service
Had to make 2 calls to get into the hotel, drug paraphernalia in room under edge of bed, no cold water running, couldn't shower because of scalding water and had to tune tv in myself with limited connection
Bodde her 1 natt i mai 2023
Svar fra Rosy den 24. mai 2023
Hi, Kirsty! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Rosy

6/10 – Grei

Hayley

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The single bed was like sleeping on a rock, there was dirt and dust on everything and plug sockets hanging off walls. Very old fashioned hotel and staff not readily available as they were mostly hidden away in the office or out the back smoking.
Bodde her 3 netter i april 2023
Svar fra Ammy den 10. mai 2023
Apologies for the problems you had faced, Hayley! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 – Forferdelig

Vicki

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
You get what you pay for!
There was a musty smell as soon as we entered. The room was tiny, dusty and stifling hot! The service was shocking as there was no-one about! The noise from other residents was horrendous all night long which made us feel uneasy and kept us awake all night! We left the next morning and stayed elsewhere for the remainder of our stay
From the door
Bodde her 2 netter i april 2023

2/10 – Forferdelig

Heidi

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023
Svar fra Ammy den 19. apr. 2023
Hi, Heidi! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Terribly run!!
Terrible experience from the start. It took me nearly 40 minutes to check in due to literally no staff anywhere to be found. 2 people came in who were high as a kite and said “good luck finding staff, they’re all drunk!” Eventually when I did stumble across a member of staff she was obviously drunk as she didn’t reply to anything I asked. Just rushed up get me checked in and to my room. The room was filthy. The bath and sink were still dirty and had the previous residents hair in the bath and sink. The room hadn’t been vacuumed as there was bits sticking to my socks all over. I spent an hour listening to 2 intoxicated people arguing outside my room with no one attempting to resolve this or move it outside. And the walls were so thin I could hear every conversation word for word. I took valuable belongings with me as I just didn’t feel they were safe to be left which is sad ok itself. It was cheap but not worth it.
Bodde her 2 netter i april 2023
Svar fra Ammy den 19. apr. 2023
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

6/10 – Grei

JOANNE

Bodde her 1 natt i april 2023
Svar fra Lisa den 12. apr. 2023
Hi, Joanne! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

2/10 – Forferdelig

Stephen

Bodde her 1 natt i april 2023
Svar fra Lisa den 12. apr. 2023
Hi, Stephen! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

6/10 – Grei

Keith

Forretningsreisende
Likte: Romkomfort
Likte ikke: Personale og service
Tatty & run down but rooms OK for one night
Arrived at 7pm to find front-door locked and all of the "call us if you need help" numbers on the door were either out of service or went to voice mail. Eventually a lady, who said you didn't actually work there, heard me knocking, let me in, and went off to "find someone". Once he appeared check in was easy (I'd pre-paid) and my room was surprisingly comfortable, especially given the tatty & messy public areas (frankly it looked closed down). Shower was rubbish, but the water was hot and the bed comfortable. To be fair based on just on the room (which for a one night stay is the important bit) it was great value for money at any time, and especially in Torquay in school holidays. If all you're looking for is low-cost bed & bath for the night (as I was) it's OK Just a word of warning re parking fees. It is £7 overnight"(pretty standard rate for the area) BUT "overnight" here is 7pm to 8am; if, like most folk on holiday, you check in around tea-time and don't leave first thing you're going to get hit with extra hourly costs as well Overall it's pretty typical of cheaper seaside hotels that have gone significantly downhill since their better days, and are now being run to a shoestring budget.
Bodde her 1 natt i april 2023
Svar fra Lisa den 12. apr. 2023
Hi, Keith! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Lisa

2/10 – Forferdelig

Sean

Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very run down, no staff about really, rooms were stained carpets, walls, walls falling apart literally
Bodde her 2 netter i mars 2023
Svar fra Barbara den 18. mars 2023
Hi, Sean! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

8/10 – Bra

kevin

Bodde her 1 natt i mars 2023
Svar fra Eva den 6. apr. 2023
Thanks for taking out your valuable time to rate us, kevin! We will work even harder to make your stay a memorable one :) Regards, Eva

2/10 – Forferdelig

Andrew

Bodde her 1 natt i januar 2023
Svar fra Ava den 13. jan. 2023
We are sorry to disappoint you, Andrew! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Ava

2/10 – Forferdelig

Lisa

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awful. Drove along way to get here and left again, the whole place looked derelict, it was dire and there was no way we could stay there, it was a complete waste of money and fuel and our trip was ruined. So disappointing.
Svar fra Lisa den 10. jan. 2023
Hi, Lisa! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa

2/10 – Forferdelig

Chloe

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2022
Svar fra Ammy den 19. nov. 2022
Hi, Chloe! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

8/10 – Bra

Robert

Likte ikke: Fasiliteter
Cheap ..no food nor bar .mid September..there are shops close by though...I didnt see any other guests or staff except at arrival and departure.. Room had an outside balcony with sea view...as in picture. 2 mins from beach. A good price for peace and quiet..
Bodde her 2 netter i september 2022
Svar fra Ammy den 2. okt. 2022
Hi, Robert! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

8/10 – Bra

Giorgio

Likte: Renhold og personale og service
Very good location for seaside etc.
Bodde her 1 natt i september 2022
Svar fra Ammy den 2. okt. 2022
Hi, Giorgio! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim