Arrived at 7pm to find front-door locked and all of the "call us if you need help" numbers on the door were either out of service or went to voice mail. Eventually a lady, who said you didn't actually work there, heard me knocking, let me in, and went off to "find someone".
Once he appeared check in was easy (I'd pre-paid) and my room was surprisingly comfortable, especially given the tatty & messy public areas (frankly it looked closed down).
Shower was rubbish, but the water was hot and the bed comfortable. To be fair based on just on the room (which for a one night stay is the important bit) it was great value for money at any time, and especially in Torquay in school holidays. If all you're looking for is low-cost bed & bath for the night (as I was) it's OK
Just a word of warning re parking fees. It is £7 overnight"(pretty standard rate for the area) BUT "overnight" here is 7pm to 8am; if, like most folk on holiday, you check in around tea-time and don't leave first thing you're going to get hit with extra hourly costs as well
Overall it's pretty typical of cheaper seaside hotels that have gone significantly downhill since their better days, and are now being run to a shoestring budget.