Terrasse/patio
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Anmeldelser av The Bell Hotel Thetford by Greene King Inns

3 out of 5
The Bell Hotel Thetford by Greene King Inns
King Street, Thetford, England

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 106 av totalt 408 anmeldelser." "
Rangering på 8 − Bra. 148 av totalt 408 anmeldelser." "
Rangering på 6 − Grei. 78 av totalt 408 anmeldelser." "
Rangering på 4 − Dårlig. 50 av totalt 408 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 408 anmeldelser." "

7,4/10

Renhold

8,0/10

Personale og service

6,8/10

Fasiliteter

6,4/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Isabell

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2019
Svar fra Ashley Unthank den 12. sep. 2019
Dear Isabell, Thank you for your review. We do hope to welcome you again very soon. Kind Regards Ashley Unthank Assistant Manager

8/10 – Bra

Lorraine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good. Clean.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Hazel

Likte: Personale og service og overnattingsstedets bygg og tilstand
The staff were all extremely friendly and helpful. Although I am a lone woman, I didn’t feel at all uncomfortable either staying at The Bell, or walking around Thetford in general. I thoroughly recommend The Bell, and will be staying there again. I had previously stayed at the Travelodge in Thetford.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Julia

Reiste med partner
Likte: Fasiliteter
Beautiful old building but needs some TLC.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Mark

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Desperately in need of update and renovation
Bodde her 2 netter i april 2024

6/10 – Grei

Basil

Forretningsreisende
Likte: Romkomfort
Tired Hotel
Hotel was looking tired and needed updating. Toilet were leaking with urine on the floor and our bedroom tap was leaking. In the bar I asked if I could pay extra for the beer I liked instead of the cheaper beer offered with the meal. He did not know and was of little help. So I told him we would not order and would eat in Weatherspoons instead, which is what we did.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Fernando og Hermosillo

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience.
Bodde her 19 netter i januar 2024

8/10 – Bra

teresa

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overnight stay
Found the pillows uncomfortable. Television wouldn't turn off. Overall it was ok
Bodde her 1 natt i februar 2024

8/10 – Bra

Timothy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very central
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Sotero

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra The Bell Team den 12. jan. 2024
Thank you for the great score. We look forward to seeing you again soon.Kind regards

8/10 – Bra

ANDERSON

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A pleasant place to stay and I would imagine it would be better in the summer. No helped with sll the flooding after the recent rains.
Bodde her 1 natt i januar 2024
Svar fra The Bell Team den 12. jan. 2024
Thank you for the great review. I will pass your feedback on to the team.

10/10 – Utmerket

Jane

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Elizabethan building in good retained order
Bodde her 5 netter i desember 2023
Svar fra The Bell Team den 12. jan. 2024
Thank you for the amazing review. We are glad you enjoyed your stay.

10/10 – Utmerket

Sally

Bodde her 1 natt i desember 2023
Svar fra The Bell Team den 12. jan. 2024
Thank you so much for the amazing score. Glad you enjoyed your time with us.

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
In dire need
Rough and ready Needs some tlc as certain things need addressing broken tiles Broken wall sockets Feeble shower
Bodde her 1 natt i desember 2023
Svar fra The Bell Team den 12. jan. 2024
Thank you for your honest feedback. We are constantly making improvements to the rooms and this will be resolved shortly.

10/10 – Utmerket

George

Bodde her 1 natt i desember 2023
Svar fra The Bell Team den 12. jan. 2024
Thank you for the amazing feedback.

4/10 – Dårlig

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Disappointing
Disappointing for a Greene King inn. The room was dated with bare minimum provisions. Bed was comfy though & room very warm. The whole place overall seemed tired and there was a general lack of care or enthusiasm.
Bodde her 1 natt i desember 2023

4/10 – Dårlig

michael

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
mediocre
Lovely staff. Hotel badly needs modernising. Tiny tv had annoying buzz coming from speakers rendering it useless for watching anything. The crappy aluminum 1950's window frame was damaged so one side would close and the other had a 3cm gap. The bathroom while clean was very dated with grouting and mastic sealing needing a great deal of love.
Bodde her 1 natt i november 2023

6/10 – Grei

Duarte

Bodde her 2 netter i november 2023

4/10 – Dårlig

p

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Dated and tired!
Rooms very dated lighting poor and bathrooms like back in the 70,s need to spend on refurbishing and at £80 is too expensive maybe Dads Army liked it but it’s 2023
Bodde her 1 natt i november 2023

10/10 – Utmerket

Sarah

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfy and casual
The staff are lovely. It was perfect for me to spend the night to see my partner. Room was very nice. Bed was comfy, reasonable price, lovely walk down the canal that backs onto it. Very accessible to come and go as I pleased. The carpark to the rear when you get there looks like it’s paid, but once you go inside and give your reg details it’s free. My room was room 1. The heating was on (it’s end nov) so it was a lovely temp.
Bodde her 1 natt i november 2023
Svar fra The Bell Team den 12. jan. 2024
Hi SarahThank you for the great review. We are glad you enjoyed your time here and look forward to seeing you again.

6/10 – Grei

Graham

Bodde her 1 natt i november 2023

8/10 – Bra

Andy

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel is good for the price but it could do with a little bit of a upgrade the staff are really nice and go out of the way to help will definitely be coming back
Bodde her 2 netter i november 2023

10/10 – Utmerket

Penelope

Likte: Renhold, personale og service og fasiliteter
I was in the older part of the hotel and certain areas like the bathroom really demonstrated this. I couldn’t get the cold water tap on the shower to work. Staff were very friendly and helpful
Bodde her 2 netter i november 2023

10/10 – Utmerket

Hermione

Likte: Personale og service og overnattingsstedets bygg og tilstand
Very comfortable nights sleep. Staff helpful & polite.. certain areas could do with a tart up but it was very clean
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Catalin-Vasile

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Catalin-Vasile

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Foi uma estadia muito agradável
Bodde her 1 natt i oktober 2023

6/10 – Grei

Martin

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Friendly and helpful staff. Good size room and bathroom. Good food and bar. In need of refurbishment.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Robert

Reiste med en gruppe
Likte: Personale og service
Ok
Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Helen

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Needs major re-furb and some TLC
What could be a lovely old hotel was very run down and grubby looking (although closer inspection it was clean). Room (16) bath surface very poor & needed re enameling, sink plug hole broken, shower didnt run away. Window was stuck open until helpful receptionist climbed up and sorted it for me. The whole place looked like it could do with a major refurb, felt sorry for the staff who were very friendly but working in a poor quality establishment. Certainly not worth the rate I paid.
Bodde her 1 natt i september 2023

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Disappointed
Very outdated and run down, toilet would make a loud long noise when you flushed, TV hummed louder than the volume. Walls and tiles were cracked and falling away, window wouldn’t shut properly, main light in room flickered and hummed when on. Needed more maintenance and repairs to be done to make it a comfortable stay.
Bodde her 3 netter i september 2023

10/10 – Utmerket

Karl

Bodde her 1 natt i september 2023

8/10 – Bra

Paul

Bodde her 1 natt i september 2023

6/10 – Grei

John

Reiste med familie, Reiste med kjæledyr
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Room was adequate, bathroom is in desperate need of a refurbishment. Our window was over the function room / car park and was very noisey, had to leave window open as there is no air conditioning in the rooms. We only ate at the hotel on Sunday evening, when they had run out of roasts, had limited menu, which was further restricted as their fryer had broken down. Not value for money at £100 per night.
Bodde her 2 netter i august 2023

2/10 – Forferdelig

Shane

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
As soon as we got there it felt off we wasn’t happy with the creaky floor boards and lopsided floors. The smell was damp and musky we thought we would give the room a chance soon as we got in we quickly darted straight back out there was huge cracks in the ceiling and spiders on the ceiling and all in the bathroom and bath. The grout was orange and mouldy and just felt like the roof or floor would cave in. The pictures on websites do NO JUSTICE they are selling completely opposite to what website offers. Wouldn’t recommend. Very old very used and outdated really needs freshening up and a lot fixing And cleaning. Although staff were kind and friendly
Bodde her 2 netter i august 2023

6/10 – Grei

Mohammad

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Helpful staff and bathroom was not cleaned
Bodde her 5 netter i august 2023

6/10 – Grei

Wendy

Reiste med familie, Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The hotel was reasonable with excellent affordable dining It was a bit noisy but that was due to the location rayher than the hotel which was reasonably quiet The room was fine albeit bit dated but the bed was very comfy The one thing that let it down was the state of the bath It had obvious not had a deep clean for months It had brown run marks all round the inside and there was build-up of dirty hard scale round tap end and plug hole. We did not feel able to use it at all. We came back late and left quote early so did not have the energy for the 4 flights of stairs again to go and complain We are both nearly 80 It was a shame that a 10 minute job or a regular proper clean spoilt the night.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Jane

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely old hotel. Staff were lovely. Food excellent
Bodde her 2 netter i august 2023

2/10 – Forferdelig

C

Bodde her 1 natt i juli 2023

8/10 – Bra

Jason

Bodde her 2 netter i juli 2023

8/10 – Bra

Carol-Ann

Bodde her 2 netter i juli 2023

8/10 – Bra

Melvyn

Likte: Renhold og personale og service
Handy for the town but showing it’s age.
One night stop-over on a bike ride. The hotel staff are friendly and helpful but the place needs a thorough overhaul as it is tired.
Bodde her 1 natt i juli 2023

6/10 – Grei

Karen

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The bathroom was shocking for the money we paid. The bath was covered in dirty limescale and unusable. The sink took ages to drain and the toilet bowl trap needed a scrub. The bed was comfortable and clean but the windows were filthy on the outside and part of the pelmet was broken and hanging down. We appreciate that the building is old but you need to do better Greene King and spend more on maintenance.
Bodde her 1 natt i juli 2023

4/10 – Dårlig

Robert

Likte ikke: Personale og service
Our experience was ruined by the very poor service at breakfast. Despite reminders to the staff serving, including warnings that as a diabetic on insulin I could not afford to wait for fear of hypoglaecimia , the breakfast had not apeared even after a 40 minute wait. We were therefore forced to leave without it and eat elsewhere. I should be obliged to receive apropriate compensation for this poor experience
Bodde her 1 natt i juli 2023

8/10 – Bra

Kevin

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2023

6/10 – Grei

Tracey

Bodde her 1 natt i juni 2023

10/10 – Utmerket

Rebecca

Bodde her 2 netter i april 2023

8/10 – Bra

Rachel

Bodde her 5 netter i mai 2023

6/10 – Grei

IAN

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2023

10/10 – Utmerket

Ian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy check in. Large room. Tea coffee. Good television wifi. Had to log in. Good bed. Large bathroom/shower towels. Plenty of hot water. Good choice breakfast and bar restaurant. A period building with character and furnishings in the town center with reasonable views at a good price. Clean tidy pleasant staff.
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Roelof

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ferry good
Bodde her 1 natt i mai 2023