Hoteller nær The Struble Trail

«Room was okay, but bed was terrible. It needs to be changed. The mattress was uneven and felt very uncomfortable.»

«Everything was great except the one elevator was a bit scary. If there was more than 3 people on it at once, the door wouldn't open once you got to the 1st floor and someone would have to hit the 1st floor button again for it to open. Also, the pool was cold and slimy. We were told it was heated but it definitely was not. The stairs in the pool were slimy and slippery along with inside the pool on the floor»

«Average hotel room but was pricey. Seniors traveling to west Chester,Pa. Nothing complimentary here.»

«The rooms were very clean & comfortable. Breakfast was great. My only complaint would be the elevators. There were 2 but only one was working. It was very slow. We were there for a soccer tournament in the area so there were a lot of kids & families staying there. One elevator was not sufficient.»

«Parking»

«Holiday Express is top on my list. Little extras like welcoming refreshments and cookies. Always clean and accommodating.»

«Halls and room were dirty»

«Nice place»

«Nice access to downtown.»

«I had a very disappointing and unacceptable experience with this hotel. I booked through Expedia and received a confirmation for my reservation. When I arrived around 9 PM with my minor child after an overnight flight from Los Angeles, I was told there were no rooms available. Instead of taking responsibility or helping us find a solution, the staff blamed Expedia and claimed they could not contact me because Expedia did not provide my contact information. That explanation was not true, and it ...

«This disgusting dirty hotel (can't really call it that!) is a disgrace! Looks like the rugs haven't been cleaned in years! No plastic cups in the bathroom to use and when asking the clerk at the desk he couldn't find any anywhere! The idea of a light breakfast is a joke! The soda machine takes your money but didn't dispense any soda! Called a studio with a kitchen, but no plates, silverware, pots or pans or anything to use or cook with! I would never recommend this place to anyone!»

«The property smelled and the tv did not work. I asked for a single bed and they gave me a room with two beds, then told me if I used the other bed they would charge me $25. The room had bugs and flys.. we slept with the lights on, but it was the only place available out of town.. HORRIBLE AND NASTY.. I am itching just thinking about it!»

«You get what you pay for, except Hotels.com do not refund any booked nights, even if the hotel is way below standard and you want to move out early. Stay away if a hotel is what you are looking for..»

«Front desk and restaurant/buffet staff were excellent. Super kind, considerate and helpful. Room was just ok. Bathroom is painfully cramped. Bathroom floor was flat out gross with shoes sticking to floor. Door to room was difficult to lock from inside and door creaked and groaned upon opening and closing… not on par for a $200+ per night hotel.»

«Breakfast was fresh the staff all friendly and helpful ac/heat works great »

«Overall good »

«Desk staff was very polite and quick response time. Room itself had clean sheets and towels, an room itself was clean even if not in the best of shape. The water was the worst I have seen. It smelled of SULFUR and was only a light pressure - took forever to wet short hair. When exiting shower your entire body smelled of sulfur! »

«Good service wrt staff. Minimum breakfast, but good enough.»

«Good location, clean rooms, ample parking»

«Excellent location in heart of downtown Phoenixville. Great service and comfortable stay.»