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Anmeldelser av Hotel Swiss Moraira

4 out of 5
Hotel Swiss Moraira
Calle Haya, 175, Moraira, Teulada, Alicante

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 67 av totalt 134 anmeldelser." "
Rangering på 8 − Bra. 48 av totalt 134 anmeldelser." "
Rangering på 6 − Grei. 14 av totalt 134 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 134 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 134 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Alf

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2018

8/10 – Bra

Stein Roger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott
Veldig fint hotell. Stille og rolig ved bassenget. Et lite minus var at det var litt dårlig bemannet. Det var vanskelig å få noe i baren, da den var betjent av samme person som i resepsjonen. Det var også kun en person som betjente frokosten.
Bodde her 2 netter i juni 2017

10/10 – Utmerket

Rune

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Raquel

Likte: Renhold og personale og service
Bodde her 2 netter i februar 2024
Svar fra Alejandro Valderrey den 16. feb. 2024
Muchas gracias por su feedback.

10/10 – Utmerket

Maria Dolores

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Alejandro Valderrey den 16. feb. 2024
Muchas gracias por su feedback.

10/10 – Utmerket

Camilo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fue todo excelente la comida en el restaurante extraordinaria y el personal con una atencion y un trato formidable. Seguro que volveremos para disfrutar con mas tienpo de todas las instalaciones que ofrece el hotel .
Bodde her 2 netter i desember 2023
Svar fra Alejandro Valderrey den 16. feb. 2024
Muchas gracias por su comentario.

10/10 – Utmerket

Sandra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, nice spatious room
Bodde her 2 netter i desember 2023
Svar fra Alejandro Valderrey den 16. feb. 2024
Thank you for your feedback.Kind regards,

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good service attitude
Upon arrival at the hotel, the room was not as expected, probably because of the inconsistency between them and the online platform provider, the room they gave me was not quite the same as the one on top of the picture. But the hotel service staff was very nice and immediately changed the room to match our requirement. And sent us drinks and spa, the hotel was quiet and the food was ok. Overall it was good.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

David

Bodde her 2 netter i november 2023

6/10 – Grei

Khaled

Likte: Renhold
Bodde her 5 netter i september 2023

4/10 – Dårlig

Carlos

El precio no se ajusta a lo que se espera
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Antonio

Bodde her 2 netter i september 2023

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Great location & service
Bodde her 3 netter i september 2023

10/10 – Utmerket

Gemma Michelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely calm atmosphere and staff were super helpful and friendly
Bodde her 3 netter i september 2023

6/10 – Grei

Debbie

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i august 2023

6/10 – Grei

Jason

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Mostly Nice - With Negatives- A one off for me
It was pleasant overall, however the beds way too hard, caused us both hip ache. Beautiful setting and gardens, but let themselves down as you walk into hotel, they have dark wall ahead with bland restaurant behind that was like a empty store room, it used this to exit and enter to the pool and it totally spoils the lobby/ground floor of the beautiful building, a truly bizzare design decision? Our hot tub didnt work properly and the engineer didn't seem to care to sort it, our toilet cystern dripped our entire stay despite telling them on arrival and we had to change the fridge day 1 as that didn't work either, the towel rail was not secured to the wall which I also advised day 1, again they did nothing. The thing that grated me the most personally was not being able to get a draught beer, they only sell small bottles!? The lunch by the pool is more 'a la carte', when in reality for a summer 'by the pool' lunch, I'm sure most people would prefer a salad or a sandwich or arguably more relaxed lunch time options. The pool staff were not well equiped/trained, if in the height of tourist summer trade, in a typical family resort, and if you charge £200 + pn, then you need to make sure your staff are on point and offer great service, and selfishly I think they should be able to at least communcate the basics in English as this is the language that most europeans can mutally understand. Overall it wasnt bad, but I wont go back.
Bodde her 5 netter i august 2023

10/10 – Utmerket

mark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel, staff were exceptional! You need a car though as it’s a long walk into the town and taxis are very unreliable.
Bodde her 5 netter i juli 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mooi hotel. Het ligt erg afgelegen . Vooral in het donker moeilijk te vinden.
Bodde her 3 netter i april 2023

4/10 – Dårlig

angela

Reiste med partner
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
We booked the triple room for a 3 night stay - upon walking into the ground floor room we were treated by: • a chenille sofa that was nearly 20 years old • bathroom fixtures that bordered on the franco era • zero internet / mobile coverage. • there is only a half window in the very dark bedroom and zero privacy in the sitting area due to this room being located next to the housekeeping closet as well as overlooking the sidewalk and pool access. IT WAS GRIM. we requested a change in room and were downgraded to a double room in the slightly newer side of the hotel. a refund for the difference in room was not given. instead when my husband went to check out he was asked to pay again for what was a prepaid room. while we were driving home and discussing the trip we discovered the mistake. i called back immediately to clear up the double charge - no one answered. • later that day (Monday) i called again and was told they would look things over. Monday evening i called with expedia and when they spoke to the hotel the hotel assured Expedia a reversal would be out through for the erroneous extra charge. • i called Tuesday twice - at one point was told the “accountant” that handles refunds was not in. • it is now Wednesday and no refund has been forthcoming. the staff at the hotel are very nice and i suspect this is a management issue. in addition to the rooms, the restaurant food was mediocre at best despite decent reviews.
Bodde her 3 netter i mars 2023

8/10 – Bra

Francisco

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2023

8/10 – Bra

pernilla

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2022

10/10 – Utmerket

Lana

10/10 – Utmerket

David

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Stay
I had a great time at the Swiss Hotel Moraira. The staff were very friendly and the hotel was clean and comfortable. The location was perfect for exploring the area and I would definitely recommend it to my friends. 4 stars for the hotel, 5 stars for the staff!
Bodde her 2 netter i september 2022

10/10 – Utmerket

Victor

Bodde her 9 netter i mars 2022

10/10 – Utmerket

Gail

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful pool area
Bodde her 4 netter i februar 2022
Svar fra Maria Siscar den 29. mars 2022
Thank you very much! Hope to see you again soon. Saludos

10/10 – Utmerket

Liliana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Groot in kleinschaligheid
Een zeer mooi hotel, comfortabel, vriendelijke mensen. Een hele goede chef-kok. Een absolute aanrader
Bodde her 2 netter i desember 2021

10/10 – Utmerket

Constanze

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2021

8/10 – Bra

ROSA MARIA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel muy tranquilo ideal para pasar un fin de semana relajado, no hace falta que salgas del hotel en todo el finde semana, aunque un poco caro.
Bodde her 2 netter i august 2021
Svar fra Loles Martínez den 25. aug. 2021
Estimada Doña Rosa María, Gracias por su comentario, es importante para nosotros para poder mejorar en todos los aspectos posibles. Reciba un cordial saludo y esperamos verla de nuevo muy pronto. Un saludo.

6/10 – Grei

Verifisert reisende

Likte: Renhold
Very nice public areas in the hotel but the rooms are dark and "old". Feels like a basement even if it's not. No outlets to charge the phone unless unplugging a lamp.
Bodde her 2 netter i august 2021
Svar fra Loles Martínez den 25. aug. 2021
Good afternoon, First of all thanks for your comments, we will try to improve everything that we can. Hope seeing you soon back, Bests regards,

6/10 – Grei

S.

Bodde her 4 netter i august 2021

4/10 – Dårlig

Verifisert reisende

Likte: Renhold og romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Quiet hotel in moraira
Large but Outdated rooms that need refurbishing. Pillows that seem 1000 years old. The breakfast room is in the basement without windows and only 6 tables for 2 people outside, so people are waiting for you to finish eating breakfast. Check your bill as on mine they didn’t deduct the 60€ warrantee you pay for the pool towels. The hotel is quiet.
Bodde her 2 netter i august 2021
Svar fra General Manager den 9. aug. 2021
Thank you very much for your review about your recent stay at our hotel. Your opinion is very valuable to us, as we strive to improve each and every stay. I am very grateful for your comments about the aspects of the room that need to be updated. It is my pleasure to announce that we will be implementing many of these enhancements within the next months. Our bedrooms pillows and design aspects are going to be improved with new features! Regarding the charge you mention, as you know, we are a small boutique hotel, so I've been able to check your bill, and I kindly ask you to do the same. The towel charge was discounted. Pleas, feel free to send me any comment you may need about at gerencia@swisshotelmoraira.com. Our main priority is to be able to offer a very well-kept and comfortable environment. I hope I can convince you to change your mind so that you visit us again. Please don't hesitate to contact me directly if you are interested in giving us the opportunity to transform your experience. It would be our pleasure to personally welcome you to our new and improved hotel!

8/10 – Bra

Elena

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2021
Svar fra Dpto. Recepción den 26. juli 2021
Estimada Elena, Gracias por el feedback, es importante para nosotros. Recibe un saludo,

8/10 – Bra

Cyrus

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2021
Svar fra Dpto. Recepción den 21. juli 2021
Thanks for your comment is important for us. Bests regards,

8/10 – Bra

Tobias

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice hotel with great poolarea
Bodde her 1 natt i juni 2021

8/10 – Bra

Felix

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Agradable estancia
Bien. La piscina muy bonita y el estado del hotel muy bien pero en la habitación la ducha no tenía la presión suficiente. Lo dijimos pero nada se solucionó.
Bodde her 2 netter i mai 2021

6/10 – Grei

Marta og España

Reiste med partner
Likte: Renhold og personale og service
Está bien, pero overpriced totalmente, he estado en mejores y algo más económicos
Bodde her 1 natt i oktober 2020

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2020

6/10 – Grei

Gustavo

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Esta bien pero no lo que esperabamos
El hotel esta bien, pero la habitación que estuvimos olia a rancio, vinieron a tirar un poco se ambientador, mejoro algo pero solia oliendo a rancion y a cerrado. No es grave pero es algo que no esperas en un hotel de 4 estrellas, no creo que volvamos.
Bodde her 2 netter i august 2020

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Prachtig hotel met zeer mooie tuin, goede locatie, aardig personeel, heel schoon.
Bodde her 14 netter i juli 2020

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ubicación, decoración y tranquilidad excelente. Restaurante poca variedad de platos.
Bodde her 2 netter i juli 2020

4/10 – Dårlig

Denis

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nous avons séjourné 2 jours. La chambre sentait l'humidité. La carte qui ouvrait la porte de la chambre n'a pas fonctionnée 5 fois. Il fallait revenir à la réception pour la réinitialiser. Le repas en 1/2 pension est très décevant. Le poisson est de très mauvaise qualité, quasiment immangeable pendant les 2 jours. Dommage car le jardin et la piscine sont idylliques. Le petit déjeuner est correct. Pas de connection pour téléphoner de notre chambre. Le service est décevant. Cet hôtel n'est pas à la hauteur des tarifs pratiqués.
Bodde her 2 netter i juni 2020

8/10 – Bra

alfonso

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Muy recomendable, sobre todo estancias en pareja. Deberían cambiarse las bañeras por ducha.
Bodde her 3 netter i juni 2020

10/10 – Utmerket

josue

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
PURO RELAX
RECEPCIÓN PERFECTA, SERVICIOS DE SPA INMEJORABLES, IDEAL PARA RELAX EN PAREJA.
Bodde her 1 natt i mars 2020

8/10 – Bra

Keith

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Excelllent hotel very clean. Friendly & helpfull staff only thing when trying to ring reception no one answered but not a issue very impressed overall
Bodde her 3 netter i mars 2020

10/10 – Utmerket

Begoña

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel tranquilo con personal amable, con un jardín y un ambiente muy bonitos
Bodde her 1 natt i februar 2020

8/10 – Bra

sergey

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Кое что нужно улучшить.
Хороший отель. В сауне печь не работает. Заказали сауну а парится не смогли. Завтраки слабоватые очень маленький ассортимент для такой цены за номер так тем более не в сезон завтраки должны быть на много лучше.
Bodde her 1 natt i januar 2020

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fabulous staff. Very quiet over Christmas. Breakfast was OK. Beds could have been better. Shower was awful
Bodde her 4 netter i desember 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2019

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Felt like a luxurious hotel on arrival but bedrooms did not appear to have had the same attention to detail as the communual areas. Mattresses were hard, pillows lumpy, no mini bar, air con not adequate. The pool was not heated and freezing cold. No staff easily available. Every time at bar, we had to walk to reception to ask for bar staff
Bodde her 5 netter i oktober 2019