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Anmeldelser av Hotel Villa Mandi Golf Resort

4 out of 5
Hotel Villa Mandi Golf Resort
Laderas del Espejo, 7, Arona, Santa Cruz de Tenerife

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 42 av totalt 91 anmeldelser." "
Rangering på 8 − Bra. 29 av totalt 91 anmeldelser." "
Rangering på 6 − Grei. 11 av totalt 91 anmeldelser." "
Rangering på 4 − Dårlig. 7 av totalt 91 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 91 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

7,6/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Alicja

Likte: Renhold og romkomfort
Bodde her 7 netter i november 2023
Svar fra quality department den 6. des. 2023
Thanks for your assessmentWe hope to see you soon back

8/10 – Bra

Varun

Likte: Romkomfort
Bodde her 7 netter i november 2023
Svar fra quality department den 6. des. 2023
thanks for your assessment .WE HOPE TO SEE YOU SOON BACK

8/10 – Bra

Frode

Reiste med partner
Likte: Fasiliteter
Fint hotell med store flotte rom. Veldig lite info ved insjekking, og dyr leie av bassenghåndkle, anbefales til småbarnforeldre, kan være langt å gå ned til sentrum for noen.
Bodde her 7 netter i november 2023
Svar fra quality department den 6. des. 2023
Vi er glade for at du likte oppholdet ditt, og vi håper å se deg tilbake snart.

8/10 – Bra

Verifisert reisende

Reiste med familie, Reiste med en gruppe
Likte: Renhold og romkomfort
Good
A little far away from the city but if you’re up for a 30min walk every time you want to go down it’s amazing! It’s quiet at night and is very suitable for families. The room was more than my expectations due to it being very modern and stylish and clean. The staff vas really helpful as well. We were a little unlucky with the room since there were no sunlight on the balcony at any time of the day but some rooms I’m pretty sure you get sunlight on.
Bodde her 7 netter i mars 2022
Svar fra Dpto de atención al cliente den 25. mars 2022
Thanks for your nece review !!!Hope to see you soon back

8/10 – Bra

Frank

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2022

8/10 – Bra

Ernesto

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Todo normal
Bodde her 2 netter i mai 2024
Svar fra DEPARTAMENTO DE ATENCION AL CLIENTE den 4. mai 2024
Esperamos verles de vuelta

8/10 – Bra

Mark

Bodde her 1 natt i april 2024
Svar fra quality department den 30. apr. 2024
we hope to see you soon back

8/10 – Bra

Rona

Likte: Renhold og overnattingsstedets bygg og tilstand
Comfortable and clean apartment with good balcony. No English speaking TV channels and no one advised us what the WiFi code was. Complementary water. No toiletries apart from hand soap. Basic kitchen area was also good, again no washing up liquid. We didn't use the pool or restaurant as we only stayed one night. Staff all very friendly. Good mercadona supermarket near by with other shops and restaurants. We would stay again.
Bodde her 1 natt i april 2024
Svar fra quality department den 27. apr. 2024
we hope to see you soon back

6/10 – Grei

Johnny

Reiste med partner
Likte: Renhold
Large room, AC running well, and restaurant, the hotel is a little old
Bodde her 1 natt i april 2024
Svar fra quality department den 19. apr. 2024
Thanks for your comments and we hope to see you soon back

4/10 – Dårlig

David

Likte ikke: Renhold og romkomfort
No todo lo que brilla es oro.
Un hotel con ínfulas 4 estrellas pero con mucha envidia de las 5 estrellas de los hoteles vecinos, como lo demuestra su logo engañoso en la fachada, queriendo mimetizarse en medio de un campo de golf que no merecen ni pretende hacer el mínimo intento por merecer, sacrificando a sus huéspedes incautos para reducir gastos. La cama, factor determinante para inclinar la balanza en toda experiencia de viaje, estaba totalmente vencida e impresentable, haciendo que la incomodidad pueda causar un inmenso placer a cualquier faquir. La base de la mesa para comer estaba sumamente deteriorada, causando una pésima impresión al entrar a la habitación. El baño afortunadamente contaba con papel higiénico porque el resto de los amenities básicos que todo hotel de al menos 3 estrellas debe ofrecer brillaban por su ausencia pero la encargada de la recepción se encargó de poner la guinda en el pastel con una actitud defensiva y prepotente, argumentando que todo fue nuestra culpa porque ella explicó en el “check in” que ante cualquier requerimiento, debimos haber llamado al # 5 para que nos cambiaran la cama o pusieran un topper si queríamos un efecto nube al dormir, nos pintaran la mesa del comedor, nos limpiaran mejor el polvo acumulado en el mobiliario de la habitación y nos aclararan que era nuestra responsabilidad traer jabón, champú, acondicionador e hidratante.
Bodde her 1 natt i februar 2024
Svar fra DEPARTAMENTO DE ATENCION AL CLIENTE den 21. feb. 2024
Apreciado Sr David, Lamentamos que su estancia no fuera de su agrado y que la atencion de nuestra compañera en recepción no fuera de su agrado. Ella intento explicarles que es una pena que si hubieran llamado a recepcion cuando le surgieron los inconvenientes hubieramos enviado a alguien inmediatamente a solventarlos.Esperamos que nos de la oportunidad de visitarnos en otra ocasión

10/10 – Utmerket

Jens

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 1 natt i februar 2024
Svar fra quality department den 21. feb. 2024
Thanks !!!!

10/10 – Utmerket

Mercedes

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra DEPARTAMENTO DE ATENCION AL CLIENTE den 7. feb. 2024
Muchisimas gracias por su puntuacion y esperamos verles pronto de vuelta

8/10 – Bra

Verifisert reisende

Likte: Renhold og romkomfort
Good hotel
Bodde her 1 natt i januar 2024
Svar fra DEPARTAMENTO DE ATENCION AL CLIENTE den 6. feb. 2024
agradecemos sus palabras y esperamos verles pronto de vuelta

10/10 – Utmerket

Domenik

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Für uns war es eigentlich nur ein „not“ hotel, da unser eigentliches Hotel nicht zumutbar war. Umso überraschter waren wir über dieses sehr gepflegte Hotel. Die Anlage wird gut in Schuss gehalten, unser Zimmer war grandios und überstreckte sich über zwei Etagen (Küche, zwei Bäder, Wohnzimmer, zwei Schlafzimmer, drei Balkone) und das Essen war auch top. Würden wir so jederzeit buchen.
Bodde her 2 netter i januar 2024
Svar fra quality department den 31. jan. 2024
Wir danken Ihnen für Ihre netten Worte und hoffen, Sie bald wiederzusehen.

10/10 – Utmerket

Josepha

Likte: Renhold og romkomfort
Bodde her 1 natt i januar 2024
Svar fra DEPARTAMENTO DE ATENCION AL CLIENTE den 15. jan. 2024
Muchisimas gracias por su puntuacion y esperamos verles pronto de vuelta

10/10 – Utmerket

Esther

Likte: Renhold og romkomfort
El apartamento no puede estar mejor.,el lugar es muy tranquilo, algo separado del centro,algunos lo preferirán. Sólo estuvimos una noche de paso, pero excelente en todos los sentidos.
Bodde her 1 natt i januar 2024
Svar fra DEPARTAMENTO DE ATENCION AL CLIENTE den 13. jan. 2024
Muchas gracias por sus palabras tan gratificantes y esperamos verles pronto de vuelta

10/10 – Utmerket

Dr. Ramazan

Likte: Overnattingsstedets bygg og tilstand
Danke für das nette Upgrade, die Zimmer mit der Dachterasse sind ein Traum!
Bodde her 1 natt i januar 2024
Svar fra quality department den 8. jan. 2024
Wir hoffen, Sie bald wieder zu sehen

10/10 – Utmerket

ivo

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 8 netter i desember 2023
Svar fra quality department den 25. des. 2023
Thanks for your opinion !!!Hope to see you soon back

8/10 – Bra

domenico

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2023
Svar fra DEPARTAMENTO DE ATENCION AL CLIENTE den 23. des. 2023
Gracias por su puntuacion y esperamos verle pronto de vueltaUn saludo

6/10 – Grei

Carlos

Bodde her 1 natt i desember 2023
Svar fra DEPARTAMENTO DE ATENCION AL CLIENTE den 13. des. 2023
lamentamos que su estancia no haya cubierto todas sus expectativas y esperamos que nos de la oportunidad de volver a visitarnos

6/10 – Grei

Maritza og Miami

Reiste med familie
Bodde her 9 netter i november 2023
Svar fra DEPARTAMENTO DE ATENCION AL CLIENTE den 13. des. 2023
lamentamos que su estancia no haya cubierto todas sus expectativas y esperamos que nos de la oportunidad de volver a visitarnos

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold og romkomfort
DIRTY, SMELLY, OLD, NO WIFI
The only thing good I have to say is the staff were friendly but the hotel itself needs to be closed and renovated or deep cleaned because I am just appalled that it is even called a resort. I saw 4 stars and I thought maybe people were talking about a different hotel. On the first day we got there, we arrived late in the evening, we wanted to have a shower and the towels were dirty covered in mould, there were cobwebs everywhere, the toilets looked old with stains that seemed permanent in the bowl, the place just smelt of damp and dust and the food was just bland some things were undercooked and smelt like they have gone off. The so-called gold resort is not available to everyone, you have to be a pro golf player and pay over a 100 euros to go on the court to play a game. The pools smelt like sewage and everywhere was just old and dirty apart dining hall. I would not recommend no matter how cheap they list it for, I didn’t take pics cos I didn’t want that horrible content on my phone. I had to keep asking for clean towels and for them to change our bedsheets. I felt irritated the whole time and could not connect to their Internet and they didn’t do anything to fix it, was told they have been having problems with it for a while and did not provide any solutions
Bodde her 6 netter i desember 2023
Svar fra quality department den 11. des. 2023
we are really sorry that your stay was not as expected and we were really shocked about your comments

8/10 – Bra

Carole

Likte: Renhold og romkomfort
Relaxing stay
Relaxing stay at this resort, Within walking distance of the beach and with a nice heated outdoor pool,
Bodde her 2 netter i desember 2023
Svar fra quality department den 11. des. 2023
hope to see you soon back

4/10 – Dårlig

Marc

Reiste med en gruppe
Likte ikke: Renhold og romkomfort
Bodde her 4 netter i desember 2023
Svar fra quality department den 11. des. 2023
we are really sorry that your stay was not as expected

10/10 – Utmerket

Massimiliano

Bodde her 3 netter i desember 2023
Svar fra quality department den 6. des. 2023
Thanks for your assessmentWe hope to see you soon back

8/10 – Bra

Abigail

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Me and my partner stayed in a self catering apartment with a little kitchenette for a weekend. We didn’t eat or drink at the hotel, so can’t comment on that but the pool area was fine and the apartment was nice enough. The room probably could’ve been cleaner and the kitchen was VERY basic - hob, toaster, microwave, kettle, basic knives, forks and spoons and about 3 utensils. Rightly or wrongly, I was a bit annoyed that there was nothing to wash up with - no dishwasher, sponge or washing up liquid - so we had to buy that for only a weekend stay, but maybe that’s normal for apartments? Also, you can usually rent irons from reception for just a deposit at other hotels but I was told it would be €20 deposit and then you’d have to pay €20 to keep it for the week as they have to order it in, again which was annoying when we were only there for a weekend stay. We also paid for a room with a balcony but instead had a ground floor apartment with a patio - maybe that’s normal and classed as a balcony, but still slightly disappointing. Other than that, the room was modern and nice, just the floors could’ve been cleaner, and it was in a nice location about 7 min walk to Mercadona, about 15 min walk to Las Americas and €7ish taxi back and taxi to the airport cost just under €30 which we ordered at reception when we needed to leave. Reception staff were nice and helpful. Would possibly stay here again if I got it on another cheap deal, but I wouldn’t pay full price for it I must admit.
Bodde her 4 netter i november 2023
Svar fra quality department den 6. des. 2023
Dear Abigail, we are glad that in general your stay was good and we take note of your comments to try to improve our service

4/10 – Dårlig

Taina

Likte ikke: Renhold
Bodde her 8 netter i november 2023
Svar fra DEPARTAMENTO DE ATENCION AL CLIENTE den 1. des. 2023
Lamentamos mucho que su estancia no cumpliera con sus expectativas y nos gustaria saber su opinion mas detallada para poder mejorar Un saludo

6/10 – Grei

Kimmo

Likte: Overnattingsstedets bygg og tilstand
Ihan ok
Bodde her 7 netter i november 2023
Svar fra quality department den 20. nov. 2023
we are really sorry that you stay didnt meet your expectaions

8/10 – Bra

Karita

Likte: Romkomfort
Bodde her 11 netter i november 2023
Svar fra quality department den 20. nov. 2023
hope to see you soon back

10/10 – Utmerket

Elise

Likte: Renhold og romkomfort
Situation idéale près du golf de las americas, 2 piscines. Les chambres sont très spacieuses.le parking est aisé et gratuit devant l'hotel La literie est en revanche à revoir matelas à ressorts très inconfortables.
Bodde her 1 natt i november 2023
Svar fra quality department den 20. nov. 2023
merciiiiiii

8/10 – Bra

Idaira

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra DEPARTAMENTO DE ATENCION AL CLIENTE den 25. okt. 2023
Agradecemos su puntuacion y esperamos verlos pronto de vuelta

4/10 – Dårlig

Jennifer

Likte: Renhold og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra DEPARTAMENTO DE ATENCION AL CLIENTE den 23. okt. 2023
Lamentamos que su estancia no fuera de su agrado y nos gustaria saber los motivos para poder mejorar en nuestro servicio.Un saludo

2/10 – Forferdelig

Mohammed

Bodde her 2 netter i oktober 2023
Svar fra DEPARTAMENTO DE ATENCION AL CLIENTE den 23. okt. 2023
Lamentamos que su experiencia no hay sido satisfactoria y le agradeceriamos compartiera con nosotros los puntos de disconformidad para ayudarnos a mejorarUn saludo

10/10 – Utmerket

Mame

Likte: Overnattingsstedets bygg og tilstand
Breakfast was great with a large variety and the hotel is stunning. Only downside is you have to pay to rent out the iron which I believe is 20 euros
Bodde her 4 netter i september 2023
Svar fra quality department den 5. okt. 2023
Hope to see you soon back

4/10 – Dårlig

Jens

Likte ikke: Renhold og romkomfort
Bodde her 1 natt i september 2023
Svar fra quality department den 5. okt. 2023
we are really sorry that we didnt reach your expectations.Hope that we ll have another opportunity in future

10/10 – Utmerket

JEAN

Likte: Renhold og romkomfort
La habitacion fue perfecta muy limpia quedabamos solo una noche Esperamos poder volver otea vez
Bodde her 1 natt i september 2023
Svar fra DEPARTAMENTO DE ATENCION AL CLIENTE den 5. okt. 2023
esperamos verles pronto de vuelta

10/10 – Utmerket

MR S R I

Bodde her 1 natt i september 2023
Svar fra quality department den 5. okt. 2023
HOPE TO SEE YOU SOON BACK

10/10 – Utmerket

Ana Leticia

Likte: Renhold og overnattingsstedets bygg og tilstand
Nos gustó mucho sin duda volveremos..muy tranquilo habitación muy cómoda y grande..
Bodde her 1 natt i september 2023
Svar fra ATENCION AL CLIENTE den 12. sep. 2023
Nos complace que haya disfrutado de su estancia y esperamos verles pronto de vuelta

10/10 – Utmerket

Nuria

Reiste med familie og små barn
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Muy noderno, limpio y tranquilo
Bodde her 1 natt i september 2023
Svar fra ATENCION AL CLIENTE den 12. sep. 2023
Nos complace que haya disfrutado de su estancia y esperamos verles pronto de vuelta

10/10 – Utmerket

JAVIER

Reiste med familie
Likte: Renhold og romkomfort
Recomendado
Fuimos por casualidad y nos gustó muchísimo.... El personal buenísimo.... Las instalaciones limpias y en orden... Volveremos a repetir.
Bodde her 1 natt i august 2023
Svar fra ATENCION AL CLIENTE den 8. aug. 2023
Gracias por sus bonitas palabras .Nos alegra mucho haberlos sorprendido gratamente y esperamos verles pronto de vuelta

8/10 – Bra

Marco

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Buen trato del personal, nos han dado un apartamento superior al reservado. Lo peor las comidas y los horarios de éstas. Como suele pasar en casi todos los alojamientos del sur, está todo pensado para los extranjeros y sus costumbres. Pero si el comedor abre a las 18:30 y cierra a las 21:30, debería de haber la misma oferta de comida a primera hora que a última y en este alojamiento no es así. Solo estuvimos dos días así que tampoco fue demasiada molestia, pero no me imagino estar 15 o 20 días alojado…
Bodde her 2 netter i august 2023
Svar fra ATENCION AL CLIENTE den 8. aug. 2023
Gracias por sus comentarios ; tomamos nota y esperamos verles pronto de vuelta

10/10 – Utmerket

Richard Damian

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Perfecto para pasar las vacaciones
Bodde her 1 natt i mai 2023
Svar fra ATENCION AL CLIENTE den 24. juli 2023
Esperamos verles pronto de vuelta

8/10 – Bra

Jhunior

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Muy tranquilo esta todo hecho para disfrutar en familia.
Bodde her 1 natt i juli 2023
Svar fra ATENCION AL CLIENTE den 10. juli 2023
Muchisimas gracias por sus comentarios .Esperamos verlos pronto de vuelta

10/10 – Utmerket

Mélanie

Bodde her 1 natt i juli 2023
Svar fra ATENCION AL CLIENTE den 11. juli 2023
thanks for your comments and we hope to see you soon back!!!

8/10 – Bra

Patricia

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2023
Svar fra ATENCION AL CLIENTE den 10. juli 2023
Muchas gracias por su valoración y esperamos verles pronto de vuelta

6/10 – Grei

Daniel

Bodde her 1 natt i juni 2023
Svar fra ATENCION AL CLIENTE den 24. juli 2023
Esperamos verles pronto de vuelta

8/10 – Bra

Yurena

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Personal muy amable, las habitaciones muy limpias, acogedoras y con todo lo necesario, las camas bastante cómodas. Estábamos alejados de todo y era muy silencioso todo, ideal para descansar y desconectar.
Bodde her 1 natt i juni 2023
Svar fra ATENCION AL CLIENTE den 19. juni 2023
Nos congratula que su estancia entre nosotros haya sido tan placentera y esperamos verles pronto de vuelta Un saludo

8/10 – Bra

Tacoremi

Bodde her 1 natt i juni 2023
Svar fra ATENCION AL CLIENTE den 10. juli 2023
Muchas gracias por su valoración y esperamos verles pronto de vuelta

10/10 – Utmerket

Olafur

Bodde her 7 netter i mai 2023
Svar fra ATENCION AL CLIENTE den 6. juni 2023
THANKS !!!!We hope to see you soon back !!!

10/10 – Utmerket

Laura

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great value for money for our stay in Tenerife. We were given an apartment which had a balcony off the living area and also a rooftop balcony with sunloungers and hot tub (although not filled) which was amazing. The room was large, very clean and the kitchen was well equipped. Only downfall was no shampoo/conditioner/shower gel in bathroom. Lovely hotel complex however pool area was full of children so not ideal if there to relax as a couple. There was a smaller pool on the top level which was a quieter option. Didn’t use the restaurant however bar area/reception was lovely and modern and plenty of seating. Also a supermarket on the complex which was very handy. Would definitely return and recommend.
Bodde her 4 netter i april 2023
Svar fra ATENCION AL CLIENTE den 26. apr. 2023
thanks for your comments !!!!!We hope to see you soon back !!!!!